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Verschwundene App

Habe jetzt 2 x Google Earth VR auf die Quest 3 installiert.Hat gut funktioniert.Nach einem Neustart ist die App verschwunden und ich kann sie nirgnds finden. Auch nicht für eine Neuinstallation.Wie kann ich die App dauerhaft installieren und welche Q...

Meta Quest 3 Age Verification Code not working

Hello,I have received email notifications to verify my age via this hyperlink: http://auth.meta.com/verify. I clicked on the hyperlink and followed the instructions provided. I opted for the credit card verification because it was faster (apparently)...

Resolved! Cannot resolve "Take Action" message telling me to verify age

I've received the below message four times now and have responded four times.Each time, I respond that I'm the account owner, I verify my age using a Credit Card, it charges my credit card and then it tells me to look for a code on my MetaQests. NO C...

Trigger Sensors are buggy / Overly Sensitive since many months on two Meta Quest 3 Headsets.

Heya everyone,my Girlfriend and i both got a Meta Quest 3 around 8 months agosomewhere in this time, around 3 months after we bought them there was supposedly a software update that made the trigger Sensors extremly sensitive, like i have my fingers ...

Meta Quest 3 - no menu bar or universal menu appearing after tutorial, stuck in Store page

Good day, Since the day before yesterday I have had the problem that my menu bar is missing and only the store opens and cannot be closed. I can't get into the settings or anything. I have already done the factory reset on the headset, the factory re...

Resolved! Quest 3 Elite Strap with Battery keeps "disconnecting" from Headset

Recently, I bought a Quest 3, with a few accessories, including the Elite Strap with Battery.Unfortunately, yesterday the setup started misbehaving. I initially got a hint that something was wrong when I got a totally unexpected warning about a low b...

My Personal Account Was Disabled

Dear Facebook Team, I respectfully request you to kindly review the decision regarding my account's integrity. I have always adhered to Facebook's Community Standards and have never violated any policies related to account integrity or engaged in any...

I can’t remove a hackers email from my account

My account was hacked. I finally regained access to my account but I cannot remove the hackers email. PLEASE HELP!

Quest 3 link cable stuck at 72hz.....

This morning i had an update to the Meta link app, now it seems to be stuck at 72hz, 90 or 120 does not work, how ever changing the resolution multiplier appears to be working fine.I have completely uninstalled Meta Link, deleted all the relevant app...

Roomscale data keeps disppearing

I've noticed a lot recently, I'll boot up my Meta Quest 3 and be welcomed with "Roomscale data could not be found" or something similar... and I'll have to redraw my Roomscale boundary... Just today I've had to do it THREE TIMES!! and it's happened s...

Do I have to purchase games twice if I have 2 quest 2’s

Do I have to buy games twice if I have two quest headsets, in order to play multiplayer games together at the same time?

Daughters birthday

I've been trying to change my daughters birthday to her correct age but keep getting an error to contact support but there's no help. How can I change it or talk to someone in support?

Rec Room

Hi Meta Quest Help Center or Other People! I have a problem when I go on rec room and go to customize my avatar there's only a few clothes... I think I updated everything, but it didn't work can you help me please?

Replacement for Homes

It's been a year since we lost our Homes. Meta support mentioned that they were going to implement home features in the future. It being the future, where are these features and when can we expect an update?

Suspension on other account

Hello I have another account under the name Spong64 and I was wondering how I can get my main account unsuspended I have some photos of the serial number and of the suspension email and I also need to chat with a real agent

Quest 3 freezing on the no tracking screen

I have tried everything rebooting it replacing battery's I have also tried disconnecting the controllers and reconnecting the controllers and none of them have worked and I can't use the headset because the controllers don't connect and keep buzzing ...

Can't finish setup on mobile app

Hello,I'm trying to access the developer mode on a quest 3s and when I'm looking for it in the app, I have 2 options: continue setup or factory reset.And I suppose that I can't access dev mode without finishing the setup.But when I do I have systemat...

Hello, please help Oculus headset settings are not showing

Hello, please help Oculus headset settings are not showing. When I go to the title settings to activate Developer options from the application, it just says continue installation.Title appears to be Activated but does not enter settings I have a deve...

complaint

After months I have been communicating with you via email and all the agents are asking me to do the same steps over and over again. My problem is that I cannot pair the glasses with my desktop computer via cable.

Facebok

My Account was Hacked by someone else and caused my account to be suspended. Was stated a Instagram Account. Says to log into my account to appeal. I cannot do that because that is not me. I'm a retired 70-year-old NASA Supervisor and Security Screen...

Bad graphics, Blurry AA, can't see things in the distance, any fix?

Hi, so after having the quest 3 for a day and not changing any settings i was wondering why the AA and views at a distance above 10m are all blurry? I have just read this is an issue known about and was wondering if any one knew of the fix? Thanks fo...

Disconnecting

My quest 2 keeps disconnecting from gorilla tag lobbies every few minutes and I don’t know what to do

Golf + Allow voice chat in Multiplayer again

I’m Golf +, I selected not to allow voice chat in multiplayer mode. I want to enable it now. How do I do that. I can’t find it.

Facebook hacked and nothing is working

Someone hacked into my Facebook yesterday, changed the email, password and phone number. They deleted my recovery email as well. I found a Facebook "phone number" and they tried to steal 5K from me!! This hacker has changed my profile, cover photo, d...

Meta Quest 3 referral code not working

I used a referral code from a friend to create my meta account and bind my new quest 3. But neither of us see the credit applied. Now that I've bound the device and downloaded the app his link only opens the home page in the horizons app.

Quest 3 Microphone not working

We got the oculus 3 for Christmas, but our son didn’t really begin to use it until the end of Feb/early March. By the end of May, the microphone wasn’t working. We have tried cleaning it with air in a can, and resetting the microphone and headset. I ...

Refunded App - Update notification in Horizon app

I have refunded 2 games. In the Horizon app in Mobile Phone i always get the notification to update these apps.How i will get rid of this notification.

PTC V74 Why cant i copy and paste in the browser?

i use 1password and now the browser refuses to paste anything in the login fields ugh

PTC v74 - Pro controller connection/reconnection bug

Per title, quest pro controllers rarely re-connect to my Quest 3 upon waking from sleep. Restarting the controllers sometimes fixes the issue, and controllers will usually reconnect after being restarted enough times.

My personal Facebook account was disabled by mistake

Request to Reactivate My Disabled Facebook AccountDear Meta Support Team,My name is Najiib Hussein, and my Facebook account was recently disabled without a valid reason. I believe this action was taken due to false reports submitted maliciously by an...

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Resolved! Cannot resolve "Take Action" message telling me to verify age

Resolved! Quest 3 Elite Strap with Battery keeps "disconnecting" from Headset

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