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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 56159 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Robo Recall won't Launch

When I do a compatability check, it still reports this "X Graphics CardYour Radeon RX 590 Series graphics card doesn't meet our recommended specification, which is an NVIDIA GTX 970 / AMD 290 equivalent or greater. Learn more."Oculus support has told...

VangiRawe by Honored Guest
  • 339 Views
  • 0 replies
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Unity OpenVR Oculus Rift Oculus Home development

Since the Oculus Home release, I have trouble testing my OpenVR projects from the editor. Unity reflects my presence in the scene, but in the Oculus Rift headset, instead of my Unity scene, I see the Oculus Home screen. How do I see my Unity project ...

Atley by Protege
  • 238 Views
  • 0 replies
  • 0 kudos

Solution for No HDMI connection

Guys, this happened to me. I turned on the pc wanted to play some games, but it says connection not detected, or connect HDMI or something like that. I tried looking online but forums go on and on with no fix, spend hours and the solution was so frus...

Oculus Headset screens not working

Went to use the rift tonight and the screens on the headset are not working. I here sound through the earpiece but no nothing on the screens. The display on the PC moves as I move the headset around. Any ideas? (It worked fine yesterday)

mike3legs by Honored Guest
  • 252 Views
  • 1 replies
  • 0 kudos

Anyone else recieve Cannot update/not enough space message?

Been talking to support all week, while I appreciate the help from them, nothing seems to be working. I do know that when I got the update, I did not have 12 gigs free to install it, after cleaning up games and such, I now have over 180 gigs of free ...

Oculus app crashes as soon as it tries to load the home.

my pc specs are good to run it. ryzen 5 2600 rx48016gb ddr4 etc.it ran fine on my older fx8350 setup before my motherboard died. now all it does is crash i even swapped to another rx480 to see if it would fox the problem. ive uninstalled and reinstal...

Can not get 3 sensor 360° tracking working correctly.

Hello,I've been trying to get my 3 sensor 360° tracking setup working correctly for past 8 months, but I have failed every single time. I have come to accept that even with 3 sensors, Rift 360 tracking is not very good, and so I have settled at that....

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No response from support

My oculus rift is broken and i contacted them almost a month ago. they have always taken a long time to respond but this time they took even longer almost 10 day. has anybody else experienced this same problem? my issue is yet not solved and no respo...

Why is my Oculus not working properly?

My oculus works fine when booting up, but when I load into my Oculus Home I experience a lot of lag and latency issues. Not only that, but when I start up Steam VR, my Steam home has even more lag And when I open the Oculus menu inside the steam home...

Maxx_lehr by Honored Guest
  • 404 Views
  • 1 replies
  • 0 kudos

White light is on, audio works, screen completely black

So here am. I had a defect with a rift headset and 3 weeks later I finally get my refurbished headset. Plug it in and instantly I start having issues. The audio works, the white light is on and everything but the screen is black. I've just spent the ...

Anonymous by Not applicable
  • 484 Views
  • 2 replies
  • 0 kudos

i5-2500K / AMD RX580 4K video playback issues

I've cobbled together a low-end VR rig with an i5-2500K, 8GB DDR3, and an RX 580. Games seem to play reasonably well and overall I'm happy with it. The problem is when I try to play 4K video in Deo VR or Whirligig it pegs out the CPU and stutters lik...

winkalman by Honored Guest
  • 1160 Views
  • 4 replies
  • 0 kudos

USB Disconnection sound troubleshoot

When I have my Oculus plugged in and idle, every half hour or so I hear the USB device disconnection sound. I can't find which sensor it is (2 on USB 3.0, 1 on USB 2.0) or if its the headset itself (USB 3.1). Is there a way to find out if there is an...

Resolved! Sensor mounting upside down?

@cyberealityHi there!What is the official stance on mounting all or some of the sensors upside down? From a users point of view it offers some flexibility with mounting sensors to the ceiling, angled down.But is this officially being tested and suppo...

The worst experience of my life

The last time I contacted was 4/29/18. My rift wouldn't work on any of our PCs. I am above recommended specs, I have tried every Nvidia Driver, I just got new parts i7-8700k 1070 new motherboard m370. Still does not work, when I bring it to the other...

remove the chaperone in Steam

HelloI just remove the chaperone in the Oculus menu for my oculus games but when i play games on steam the chaperone is always there an i dont know how to remove itIf you can help me please.Excuse my english 

spinache by Explorer
  • 3790 Views
  • 6 replies
  • 1 kudos

Headset black screen and orange light

Geforce GTX980M card in Alienware 17r3 laptop. All connections are good and laptop display is fine. No display in headset. Connected to graphics card via HDMI. All drivers updated. Thanks for any help.

How to set up a cockpit?

Getting started with the Oculus is easy, at least for most games. I just had to place the sensors within 2m of eachother, give my bodyheight, and draw the VR play area. and i am playing. But for games were you are sitting in a cockpit, such as cars, ...

Anonymous by Not applicable
  • 432 Views
  • 3 replies
  • 0 kudos

Audio crackling (lagged audio mixer) started recently. (SOLVED)

Oculus just sent me a replacement headset because the left-earphone on my original Rift died after a year, which was great and silky-smooth on Oculus' part. However, I believe an Oculus update started causing audio crackling whenever a game gets my s...

deftware by Expert Protege
  • 235 Views
  • 0 replies
  • 1 kudos

Oculus not opening

When I attempt to open the Oculus app from my desktop, this is the only thing that happens. I have unistalled, reinstalled and repaired several times. What could be the problem?

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eds29 by Sightseer
  • 404 Views
  • 1 replies
  • 0 kudos

Cant install Oculus Software

I've tried everything: turn off windows defender, clear appData, and run the setup with a normal account. But every time I had the same message "Restart Computer - Sorry we encountered an error during installation..."Any helps?Reading the log, the er...

otaolive by Honored Guest
  • 211 Views
  • 0 replies
  • 0 kudos

headphones Crackling Noice

I have the Oculus Rift almost a week now. It works good but my right headphone make a crackling noice. In some apps its absent or low. But in some Apps/games its constantly crackling. How do i fix it?

Anonymous by Not applicable
  • 202 Views
  • 0 replies
  • 0 kudos

Lone Echo Depleted dig site

I am having a problem in Lone Echo. I am at the depleted dig site and need to align the sensor array at the anomaly. I do so and sparks fly then nothing. I have watched a YouTube walk though on this and story has you needing to cut open a panel at th...

JDRamb0 by Honored Guest
  • 1762 Views
  • 10 replies
  • 1 kudos
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