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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
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  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

wont let me buy games

i try to buy a vr game and it then says unable to buy please update your payment information for paypal but nothing is wrong with my paypal

Oculus Rift S | PC freezing when DisplayPort is plugged in.

Hello!I've recently obtained an Oculus Rift S, yet I have not been able to get through the setup process. After plugging in the USB cable from the Rift S, the green tick appears in the Oculus software, and as soon as the DisplayPort cable from the Ri...

NexAU_ by Honored Guest
  • 829 Views
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"Controllers required" message then library reload

I tried to use the experimental hand controls on oculus quest (pretty amazing but not perfect) but when I try to access an app or game a message appears saying "controllers required, select continue with the controller or use your hand to select canc...

RBigras by Honored Guest
  • 201 Views
  • 0 replies
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Message says new features regarding facebook?

Really wish there was install instructions for this facebook update. both options on bottom of message are greyed out regarding "staying logged into facebook" And cant get past this message and wont let me use oculus because of this, I assume i have ...

Authorization to Amazon Prime?

I'm currently trying to figure out why I was just charged $128 USD as an Authorization to Amazon Prime on my Paypal. I haven't made any purchases through Amazon in months and don't have Amazon Prime currently, but I did just put in an order for an Oc...

MojoMoji by Honored Guest
  • 239 Views
  • 1 replies
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Download taking hours

Hi! We just opened the Oculus Quest for the holiday. We bought 2 for each of your kids. The one works great and my son loves it. The other one has been downloading for a few hours now. Is something wrong with this one or is that normal? Thanks for yo...

Antivirus error when installing games

So i got my Oculus working and I have downloaded a couple games. Everything is working great except when I download some games it tells me my antivirus is blocking the install. I tried adding oculus as an exception but dont think i am doing it right....

Oculus Software not downloading

Good afternoon. I am trying to get some clarification on some of the threads I have read. I have just purchases an Oculus Rift(used) and have been trying to download the software app and it keeps stopping. My download gets to 7.21 gigs and just sits ...

No sound in the app Discovering space v2

Hello. I have an issue with the app"Discovering Space 2". I don't get any sound in my Rift S when the app is running. Evereything works fine exept the sound. The sound works fine with other apps. Is this a known issue with this app? I hope someone ha...

TrondoS by Honored Guest
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Continuous cycle of updating

Why is it just about every time there is an update, Oculus wont actually update? But instead, you can click on "Update" in the app, it goes through the updating cycle, but it doesnt update. When it restarts it asks you to update again.....and again.....

Unable to reinstall Oculus Rift S software

Hello.(I've made an inquiry to the occulus support team regarding my newly aquired Oculus rift S.)I recently successfully installed the oculus software without any issues. The headset was working fine until the new firmwareupdate came a couple of day...

Oculus Sensor Not Detected

So I've been happily using my Rift CV1 for almost a year now without problems, but today when I plugged my sensors into my PC, windows reported one device not recognized. I then checked the Oculus Software and indeed, my second sensor isn't detected....

Eivindur by Not applicable
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  • 0 replies
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Oculus Quest screen keeps going blank.

This just started happening recently. When playing a game, it doesn't matter which game, every few minutes or so, the screen goes blank, shows three dots for a second, then goes back to what I was doing. I already tried turning off my headset and res...

Oculus rift CV1 tracking problems.

Hi, recently I started to run into problems with my Oculus rift cv1. The tracking is really broken right now. It fails to track position on USB 2.0. When I use USB 2.0, it says everything is alright. But when I put on my headset, grab my controllers,...

Appenzell by Not applicable
  • 2482 Views
  • 3 replies
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Cant get oculus rift s software to install properly

I have been trying to get rift s software to install properly for a few weeks now. My headset is due to come today. i am afraid i will send it back because this software wont install properly. I have followed oculus recommendations by going into safe...

dricha21 by Honored Guest
  • 287 Views
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Cut out all PC sound

after i plugged it in first time its completely cut out all sound from my regular PC headphones and removed/replaced them in the sound settings so i have no option to select them, ive got it unplugged and it still wants to uses the headphones in it

Need urgent support for Rift, USB PCI-e card and sensors.

I'm having major issues attempting to get 3 sensors connected. I recently purchased a Startech superspeed 4 port USB3 PCI-e card to run all the rift sensors on it and free up some USB space. I've already posted my issues on another forum so I will si...

So, there was an update.

I was wondering what was that stuff blinking on my taskbar - seems like it was an update for Oculus.After the update, it threw a "cannot reach oculus service" error. After restarting oculus service, I got into endless "Checking the status of your ocu...

Robo Recall wont even launch.

I went to this thread to try to fix it https://forums.oculus.com/community/discussion/comment/512862/#Comment_512862, but my issue is different than theirs. My game wont even start up in the first place.No taskbar icon, but I can see it in task manag...

Oculus Rift - One lens glitches out and turns black.

So this happened to me about a week about but thought nothing of it. I was playing beat saber and then while playing, my left eye lens would freeze and turn green. The right eye worked perfectly fine but the left was frozen and full of green. I teste...

KingOlek by Not applicable
  • 544 Views
  • 0 replies
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Connexion lost in Iracing

hello, since the last update,I lose the connexion with the session's server in Iracing. Once I'm in the session, immediately, I have the message "Closing channel".If I remove the oculus application it works fine, I can drive.Any idea ?Thanks(Oculus C...

Gotchi by Explorer
  • 217 Views
  • 0 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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