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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Beware of scams

I was on this website last week looking to purchase new controllers for my quest 2. I saw that they were having a sale! I got excited, of course. seemed too good to be true, and it was.I purchased my controllers and a charging dock. I was excited, my...

LANA3085 by Honored Guest
  • 2963 Views
  • 5 replies
  • 0 kudos

Drivers update for Oculus Rift S (Modern graphic cards)

Is there any possibility about an upgrade, so Oculus Rift S supports newer than 2017 graphic cards? I have a Radeon RX 6700 XT, a Radeon RX 6600 XT, and an NVIDIA RTX 2060... but none of them seem to be supported. What is worse... Oculus support told...

SirBruce by Honored Guest
  • 1916 Views
  • 1 replies
  • 0 kudos

Synch mode stuck (Ironlights)

I uninstalled the game and re-installed...it worked for a bit, but when I exited and went back to the game later it was stuck in synch mode again and I cannot by pass. I checkes for updates to oculus, none available and I restarted the Oculus, same i...

Jaxon07 by Honored Guest
  • 280 Views
  • 0 replies
  • 0 kudos

Email change - oculus support worthless

I have been trying to change my email address for the last week. My old email I can’t access anymore. When I try to change my email it asks me to input a code they send to my old email. So I tried reaching out a few times to support and I don’t get a...

Oculus browser caches space

I guys ! I'm in a bit of a pinch. I'm trying to download a VR Tour with MASSIVE files size to be able to play it Off-line in the QUEST 2. My problem is that the Oculus Browser crashes after 13.3%. I tried just as a test to download it off-line on my ...

No order confirmation or information?

Hey, I ordered the quest 2, I got an order number but I still don't have any email or anything. No bank/PayPal confirmation or pending order, I have no information on what's going on, I don't even know if the payment was even successful or cancelled....

Creed2989 by Honored Guest
  • 902 Views
  • 2 replies
  • 0 kudos

Delete the Headset from "my devices"

How can I remove my Oculus Quest 2 from " my devices " . I have already followed the instructions and removed the Headset under "my devices" with the Delete Button. This was followed by a verification. Likewise , I performed a factory Reset on th Hea...

JaCo1988 by Honored Guest
  • 684 Views
  • 0 replies
  • 1 kudos

My Quest two

I started a support ticket on the fourth of this month and by the looks of it oculus has been very slow at helping me with my issue, to put it simple my headset no longer powers on possibly due to a faulty battery that overheats way more than my head...

App sharing not working

Hello! I recently bought an oculus quest 2 because my boyfriend has one and we wanted to enjoy it together! He made him the admin on my account so we could app share the games that allow it (walkabout mini golf, eleven table tennis, etc.) For the fir...

Oculus Quest stuck at Oculus Logo.

When I'm enabling my Quest it shows me Oculus Logo, then black screen and then again, Oculus Logo and that repeats. I tried to do factory reset, but it did nothing. Updating firmware manually didn't help, command prompt said that it can't find any de...

Black Screen

I just got a used Cv1 rift and it was working perfect up until this afternoon when I set it down left for a bit and came back the screen just stopped working. the app says everything is connected and it even tracks the headset but the screen is compl...

Beat Saber Crashing over Oculus Link on Steam

Ive been working on it for a while now and I can't figure out why BS keeps crashing. I have a quest 2 that I use for link and when I try to run BS on steam it glitches and boots me back to the quest 2 home screen. Link still works with every other ga...

Remove share entries for videos already deleted?

I have a Quest 2 and from my recording I deleted them from the PC connecting my quest to it, but they keep showing on the share menu, even the files are no longer there. Is there a way to reset the Share menu items?

Oculus Link issues

I am having issues with my oculus link connecting my quest to my pc. I can see my guardian boundary and interact with it, and when I press my oculus button it bring up the menu on my quest home as if the oculus link is a game. My cable is fine, I hav...

Im_a_Fish by Honored Guest
  • 608 Views
  • 2 replies
  • 0 kudos

quest VS pc

so im trying to link my quest 2 to my pc, but my pc says "device not recognized" even though it has recognized it before

Left controller

We changed the battery in the left controller and now it won’t work. I changed the battery again, just in case but still did nothing. I also unpaired and tried to pair it again but that didn’t work either. Is there anything I can try to fix it?

Anonymous by Not applicable
  • 334 Views
  • 1 replies
  • 0 kudos

Silicone cover

It has been 4 weeks since I requested a silicone cover for my oculus quest 2 and I still haven’t gotten tracking info and it is still in processing. Please help me oculus

elcuh2233 by Honored Guest
  • 466 Views
  • 1 replies
  • 0 kudos

My oculus quest broke

Is there any way I can get a replacement I’m not sure if I have the receipt but I purchased it about 8 months ago I just need to know if I can. I may be able to find the receipt.

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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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