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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 56079 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

HDMI not connected.

HDMI not connected.I have Gei msi with a Nvidia 1050 graphics card.When I install the Rift it connects everything except the HdmiI already installed the new driver for nvidia 390.77 but it still does not detect.Can you help me?

vmpm1966 by Honored Guest
  • 1024 Views
  • 8 replies
  • 0 kudos

"Camera Frame Truncated" Error

So when my sensor is plugged into my USB 3.1 card (Asmedia 1142 latest drivers) I get constant "Camera Frame Truncated" errors in Windows Event Viewer. It also has many visual hitches and often loses sound completely. This seems to start as soon as I...

XMerc by Expert Protege
  • 773 Views
  • 2 replies
  • 0 kudos

Cannot PIN any windows other than the entire desktop

No matter what I do I cannot PIN any windows other than the entire desktop. When I attempt to grab and drag a window within the desktop it doesn't work and the entire desktop moves.What am I doing wrong? Does this even work? I am pretty sure I tried ...

Delta99 by Explorer
  • 3138 Views
  • 10 replies
  • 0 kudos

Oculus Home Won't Open

I got an Oculus Rift for Christmas and I was exited to try out all the features. This includes Oclus rooms/home. But when I try to open home in dash, I am just stuck in a white void type area with a small white loading circle. I don't think it's my i...

Headgear charging?

how do I know when the headgear is fully charged and how long does a full charge last?

Anonymous by Not applicable
  • 336 Views
  • 2 replies
  • 0 kudos

Why wont my Oculus app open?

I have downloaded the software and made sure that my computer is compatible and plugged in the rift but when i try to start up the app it just loads forever I tried letting it load over night but the next day it was still going. I have tried uninstal...

Phonydrop by Honored Guest
  • 744 Views
  • 2 replies
  • 0 kudos

Hdmi not recognized 1050 ti laptop

I bought a rift and during my initial setup the hdmi cable wouldn't show as connected. I am using a laptop that fully meets the recommended vr settings, except that I have a GeForce GTX 1050 ti, which should still meet the minimum requirements. I hav...

Meaplord by Sightseer
  • 1302 Views
  • 5 replies
  • 0 kudos

Stuck on install, please help!

Hello,My oculus software setup was first stuck on "hotfix" screen for windows 7. I bypassed this by using "OculusSetup.exe /bypassHotfixCheck" in command prompt. Then it was stuck on the download screen and I fixed this by disabling my antivirus. Now...

deliriux by Honored Guest
  • 428 Views
  • 2 replies
  • 0 kudos

Oculus RMA 28 days no replies

Sent back my oculus on 9/20 than reopen a ticket on oct 6th to check on what's going on, return label shows return to their warehouse. Still no answer. Is oculus out of business?

Included games not appearing?

I have done both a full setup and specifically touch controller setup but the games included are not showing up in my library. I purchased the rift directly from oculus and I would like some suggestions as to what to do. thanks

Resolved! How to turn left or right using the GO pointer.

I am using a game "Doors of Silence" in which my hero seems to be navigating doors into other cells. Moving backward and forwards is easy but turning left or right is impossible... all I do is walk backwards into a wall or forwards into a wall, the d...

Anonymous by Not applicable
  • 546 Views
  • 2 replies
  • 0 kudos

Uninstalling bigscreen

I installed bigscreen on oculus go and windows 10. Poor resolution when I got it working. How can I uninstall it? the elepsis (... rotated 90degrees) does not give me an uninstall option. Thanks

wtlnstm by Honored Guest
  • 421 Views
  • 0 replies
  • 0 kudos

Control Alt Keyboard Shortcut?

What does Ctrl alt do and can I disabled this keyboard shortcut. While using HCS voice packs to recall my ship in Elite dangerous my system takes a performance hit and AWS is triggered. To explain a little further or in different terms while using th...

Free games not working

I just bought the Rift bundle. 2 games out of 6 isn't working. Robo Recall and Toy Box. Every other game works. I downloaded Marvel, the one you have to pay for, that works. But the 2 games that came with the bundle does not. Oculus does not have a c...

Batkong by Honored Guest
  • 452 Views
  • 2 replies
  • 0 kudos

Brand new oculus rift will not work firmware update

I got a brand new oculus rift for Christmas went to set everything up and the hdmi will not pick up. On the oculus home it say firmware update to 709 required but there is nowhere to update it. I either need a fix or just want to return the unit. I p...

mknightar by Honored Guest
  • 284 Views
  • 0 replies
  • 0 kudos

Bizarre internet connection problem.

Hello everyone, I got my OR half a month ago and I've been using it without any kind of problem until now.Bassically simply opening Oculus app on my computer disables the internet, not only for oculus but as a whole, Chrome starts to fail and Steam i...

Ralak0110 by Honored Guest
  • 411 Views
  • 1 replies
  • 1 kudos

No Video on CV1 Display

I had a DK2 and it was working fine but i just upgraded to a CV1. I go through the set up, but when I get to the step in the headset I get no image. The orange light shows up, but no white light or image comes on when the inside sensor is covered.

Anonymous by Not applicable
  • 157 Views
  • 0 replies
  • 0 kudos

My sensors just don't work and I haven't used them

I've been wondering if I am eligible for a refund or if someone can help me. For my birthday, on August, I got an Oculus rift. It worked when I set it up at my cousins perfectly with no issue. I then went to my house and Set it up. The sensors don't ...

Sxvxr by Sightseer
  • 272 Views
  • 1 replies
  • 0 kudos

Cloud Storage for Unity play mode is not working

Hi,As the discussion here https://forums.oculusvr.com/developer/discussion/43999/cloud-data-storage#latestThe cloud storage looks like still not working in Unity play mode, is it possible to fix this bug recently?BTW. is it possible to allow develope...

Headset has no image

I've made sure to have EVERYTHING up to date, my HDMI works, so do my sensors and controllers. Yet when I get to the bit in oculus setup that says "Put on your headset and adjust your lenses" I put it on, and there's nothing to greet me but darkness....

IFLW by Honored Guest
  • 341 Views
  • 0 replies
  • 1 kudos

Accessibility

Hi my name is Alex, I was paralyzed and I was 16 due to a hit-and-run accident. But I have been infatuated with video games my whole life but my disability has held me back. I saw the VR actually take steps towards it’s full potential I gained more o...

Random Black Screens?

Alright, here goes nothing. This is my problem. Randomly, my HMD will just go black. No reason at all (that I know of). For example, I'll be in Beat Saber, and either A. The headset will crash, and when it turns back on in around 3-6 seconds, it will...

Anonymous by Not applicable
  • 179 Views
  • 0 replies
  • 0 kudos

I see 2 menus when I open the oculus in-game menu

whenever I hit the oculus button for the in-game menu, I get 2 long menus (the one at the bottom of the screen where the settings and whatnot can be opened) its almost like the right eye doesn't see the menus and the left is showing both menus, this ...

Are you going to fix the Dash and pixel problem?

When is Oculus going to fix the double vision in Dash and the pixel problem in the video playback on the apps. Most apps that play videos have an pixel problem like on a sat tv when it rains hard. The games play fine but anything with video has pixel...

ky4jw by Protege
  • 154 Views
  • 0 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

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