Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...
Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
bought the quest 2 yesterday, love it, tried to install the PrimeVideo VR app to sign into my prime video account, it keeps pushing me to the .co.uk site with no option to change. I'm in Canada but use the .com. Anyone elsle have this issue? Is there...
Hi, I recently bought a Quest 2 and the Quest Link Cable. Unfortunately, I cannot install the Oculus Software. The install seems to get 10% done and then I get the "encountered and error, please restart" message. I've read numerous threads in this fo...
Hi. I received a coupon for $10 that was supposed to expire on 10/24. When I tried to use it today (10/24) it showed up as already expired.Please advise.Steve
Hi just got this laptop and thought this was VR ready even Nvidia gForce experience says it is.. I know its got better specs than my old desktop so I'm wondering why it run so poorly? It won't even run Medium. What sort of connections should I do? I ...
I couldn't find any information on this, so I'm not sure if this is normal behaviour: While doing anything with the Rift S (menu without playing games, in a game's main menu, actively playing, etc.), the Touch Controllers' Constellation infrared LEDs...
So why does it say PERMISSION_DENIED below the Quest 2 entry on the "Devices" page on my account on the oculus website (not the app). And what can i do to get that removed? I have a perfectly legit facebook account linked.And don't tell me to contact...
When I launch Oculus Link it just shows a black screen, I launched OculusDebugTool.exe and my Encode Resolution Width was 0. Can anybody help me?
Can I use the same Oculus Go account from my 32Gb model with a new 64Gb headset model ?
So I'm trying to play games like Rec Room and VRChat where you can use your mic. I loaded up rec room for the first time yesterday and the mic was working fine without a headset plugged into the quest. However, once I plugged in my headset with a bui...
I've been in contact with support for 3 days and they sent me here. Fresh out of the box, my left controller has no firmware. It can be paired with the app, but it blinks SOS repeatedly. I'm unable to find a link for dev hardware issues. Can anyone h...
The black square appears several times. Could you please tell me why it appears and how to close it.?
I've typed in everything right, I've tried it on my phone and tried another card and it still won't accept anything. This also happened when i tried to purchase the headset back in December.
hi, im trying to buy an oculus game on the oculus site using my paypal account, but when i try to add my paypal account and log in to paypal it immediatly asks for my card info, i dont want to use a card, i want to use my paypal account balance!
Hi all,So I just built a new PC and when I went to setup my Rift the sensors connected without issue. However, the headset wasn't being detected. I have an HDMI and USB extender running through my wall to my PC. This worked flawlessly on my old PC, b...
My card hasn't been charged, but i do have an email from oculus confirming my order. but i signed into facebook after my order was placed, and i did save my order number.
Does anyone know if the quest 1 syncs settings to your account?
So as per the title. Just about every other time I put on the headset and Oculus home boots up, I get a desktop prompt to confirm FB account merger (which I already did many times before). It's a nuisance because I have to take off the headset and pu...
My Oculus Desktop App keeps presenting the Facebook conversion message. Unfortunately, I'm am waiting on Facebook to get through an issue on selecting the correct Facebook account, so I select Continue with Oculus. But any time I pause what I am doin...
Hi, I ordered the Quest 2 a few weeks ago, when I got the status email it would say 'Opened'. It would say 'Opened' every time i would look at it, (which is fine), but when the expected shipping date came, Oct 13th, it still said 'Opened' and it stil...
I made VR with UE4 and play with Oculus go, but every time I move it, a part of it turns black. Does anyone know why?
I cannot get over the horrible support from oculus. Requiring a facebook account but NOT supporting account issues is a joke. I have not been able to use the quest at all since I got it due to facebook requiring me to prove my identify. I've followed...
After seeing reports of others with cracking straps I checked my own and found a few cracks forming on my elite strap as well. I take very good care of it and make sure to unratchet the strap before removal to avoid getting oils onto my lenses.I will...
I've just bought a Go , already have a quest and want to use the Go but cant until it is paired with my account, For some reason it's not allowing me to pair it on my mobile..... and neither on my account so cant use the Go . Can someone help please?
where is update 19 to oculus go @ShowbizDonkey ?
For the last few weeks, using both standard and PTC, have been getting the following issue.High quality panels has a workaround where if you tweak it enough it can be *seen*, but it takes multiple times to get it to be just right.It looks to be a z-f...
Been trying to deal with them for around month but keep getting no commitment to deal with our problem. The charger or cable or a combo of both won't charge our Quest. I have finally given up going to buy one. But this is warning to potential new cus...
Hello,Recently I can no longer play in VR because as soon as I plug my headset with a good cable on the right USB port my application crashes without stopping. I had not yet had this problem before and I did my research on the net, without an answer ...
Please make the NVIDIA GeForce GXT 1650 compatible with the Oculus Link because I have asked my mum to but a £650 Gaming Laptop for Christmas and recently found out it does not work!!!!
Played my first Dead & Burried 2 game on the Quest 2. Areas that were very dark on the Quest are now washed out grey. Like REALLY BAD washed out grey. Quest 1 definitely looked way better overall. On Quest 2 there is no more screen door effect, every...
Alguien sabe como puedo adquirirlo para que llegue a Perú Lima?Donde lo comprogcamposcsl@gmail.com
The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.
If you need to speak with an agent directly, please contact our support team here.
Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.
Check out some popular posts here:
User | Count |
---|---|
24 | |
14 | |
5 | |
5 | |
5 |
User | Count |
---|---|
131 | |
86 | |
33 | |
30 | |
27 |