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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 83684 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Home Items

I cannot grab any items in my home storage area to place them in my Home.you know, the items you get for playing in VR.. Cannot grab any of them. Any ideas on how to fix this.. Much appreciated for any guidance.. Thanks

Resolved! I cant proceed further in Oculus Home setup (in VR).

Hello ! Everything is working fine except when I am in OculusHome there is a Welcome screen (with few dots on the bottom side / black white)and I can't continue to setup my home. The oculus remote doesnt work and theXbox One controller that I have al...

Need a way to contact someone

I have basically had issues for a vast majority of the time ive had my device and cannot seem to get any proper help. Im looking for someone other then creating a support ticket who I can email the details I have been facing with everything but I can...

jgallin by Honored Guest
  • 246 Views
  • 0 replies
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cv1 headset cable needed.

I just bought a cv1 off ebay, after falling in love with a friends cv1. I got everything for a steal except it didn't come with a cable. I figured i could just buy a new cable... Little did i know how expensive the cables are.... I work at walmart, i...

Can't buy Beat Saber Packs. Why?

Hello everyone, I've decided to expand my library of songs in Beat Saber. So I wanted to buy some song packs.First I tried to buy the packs ingame. It told me something wasn't updated and that it would send me an E-mail to resolve it.This is literall...

AtotehZ by Honored Guest
  • 2924 Views
  • 1 replies
  • 1 kudos

Oculus Quest Transfer game saves or backup game saves

I am almost to a very much hard worked for goal and all of a sudden my Oculus Quest is charging at about 8% every 2 hours. I want to take it back as I still have warranty but I don't want to loose all of my games progression. So is there a way to tra...

Error performing query

HiJust set up my new Quest headset and all is fine until I try to purchase a game, I get the above error.Can anyone help with this?Many thanks,James.

(Rift CV1) OculusClient wont update

The download % never goes past 0%. Nether the pause download button or the x button does anything. It has been like this for a while now.I also get this message whenever I start the client:Should I just re-download the oculus client or?

X606 by Not applicable
  • 266 Views
  • 0 replies
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Oculus Rift S software crashes

The software itself occasionally crashes, and when it restarts the tracking is all whack, as in the UI menu follows the screen wherever you look, the only fix for it is to open up task manager and turn off the oculus runtime, same issue happens when ...

Pixels not working! Warranty options?

Some pixels in the display of my Oculus Quest headset aren't working (While using, really seemles, but I am still a little bit set up) . I could get a new one, repair it or get a refund due to the warranty. I took a support ticket and I am waiting. S...

GGinso by Not applicable
  • 429 Views
  • 1 replies
  • 0 kudos

Oculus Rift S keeps crashing

Hi, I recently bought the rift s and the applications keep crashing about 10 min in even when im just on the home screen looking around. Audio would give a small shriek and then black screen with the led turning orange. Sometimes the application I ha...

Xxblur by Explorer
  • 4672 Views
  • 9 replies
  • 1 kudos

Frame rate

I’m curious about the low frame rate I’m unable to overcome with my oculus rift while flying X-Plane 11 flight sim.My setup:intel Core i9-9900K cpu @ 3.60 GHz 32 GB Ramwindows 10 64 bitx64- based processorTwo RTX 2080 Ti GPU’sthe best frame rate I ca...

Rift CV1 sound too low

Hi people. I used to play on the CV1 with the volume at 30%, because anything higher would totally destroy my ears. Since a few weeks ago, I started hearing some random crackling on the headphones, I didn't pay much attention because it was perfectly...

How to stream from phone to smart TV?

I want to know about casting my Quest on TV, can I do that through my Apple TV or do I need Google Chromecast to do it?Also, on the contrary, can I stream movies from Apple TV to my Quest?Thanks

saracova by Honored Guest
  • 766 Views
  • 2 replies
  • 0 kudos

Oculus Desktop App Crashing (so can't use Rift)

It looks like I am having problems similar to other people and subsequently to automatic software update.Rift was working fine last night, Oculus App would not start tonight.When I loaded the app, I could see it opening for a fraction of a second the...

Treekys by Explorer
  • 9061 Views
  • 35 replies
  • 0 kudos

Oculus Start Forum Not Available?

It seems I have an issue, I am trying to view a link sent to me in an email via the Oculus Start program for the Oculus Start Forum, however when I attempt to view the forum it appears blank with no discussions found, I am guessing that I am missing ...

Oculus rift S not functioning after a week?

Hey guys, I built my own PC about a month ago, and here are all my specs. I just got my oculus rift s about last week and everything works fine until yesterday. Whenever I plug in my displayport directly to the XFX rx 580 GFX card with Oculus opened,...

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locky_Y by Honored Guest
  • 405 Views
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Rift S Glitch in Marvel Powers United VR?

There is a strange glitch I am experiencing in Marvel Powers United with the rift s. All 3d parts of the game display normally, but for a lot of the 2d elements, in the right edge of the right eye display all 2d elements are smeared. For example, all...

Need Help With Various CV1 Issues, Never Worked.

Ever since i got my CV1 its been nothing but trouble.Its been so stressful, I've been on and off with Oculus support having nothing fixed.First of all the trouble started that the CV1 Requires too much power through the USB 3.0 Ports. Literally if yo...

Screen Black After PC Reboot

Was just curious if this is normal or there is a setting i need to change. My PC isn't always on, when i go to work i shut it down and boot up again when i go home and if i just put the Rift S on my head after booting up, i get sound in the rift, rif...

SAWhix by Honored Guest
  • 234 Views
  • 0 replies
  • 0 kudos

Email survey from Qualtrics/ Oculus, legit or not?

I recently received an email that claimed to be a survey from Oculus/ Facebook about using Oculus products, my question is if this email/survey is a legit survey from Oculus or a type of spam/scam, see attached screenshots.

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Rift CV1 : earphone teardown to fix it?

Hi,I looked for it on the net, but I was unable to find how to tear down the rotating part of the ear phone. Could someone help me about it?My problem is that I loose sound on some rotation positions.Thx.

Anonymous by Not applicable
  • 245 Views
  • 0 replies
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Bug or design failure for people with disabilities

Due to disability i need to use my quest( and go) laying down. currently this does not work. Please allow us to reset the view to a non parallel to the ground center line. not talking about watching movies, the only thing that works laying down.

dwaineh by Explorer
  • 174 Views
  • 0 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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