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Forum Posts

Lost / Stuck order

Anyone else had issues purchasing direct from Oculus? It's been 9 days since I placed my order for the quest 2 and its still showing as processing. Oculus say its not forgotten it's stuck. It doesn't really matter what they call it the fact is they a...

ClakaDaka by Honored Guest
  • 335 Views
  • 0 replies
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Rift S Stuck on Sensors Check

As Above just can't get past this check was working before. My system is Ryzen 9 5900XRTX 3070 TI64 GBX570 Motherboard Auros Elite I have tried everything apart from reinstalling windows 10. What I have done so far: Unplug USB then display port and w...

Store credit refund

DO YOU GET store credit back when you refund a game that you purchase with said credit?

TimB_VR by Honored Guest
  • 901 Views
  • 2 replies
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controller stick "drifting"

My left controller analog stick is immensely broken as whenever I move the stick or even touch it the stick tries to move me backwards instead of whatever direction I was tilting it towards. This is a problem because in a few games it makes me unable...

Doomquy by Honored Guest
  • 1026 Views
  • 4 replies
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Why there is no real costumer service

I have a problem with my Oculus quest 2 headset.I am trying to connect to customer support but they are very bad.I raised many support tickets. They ask me a few questions about the problem and then they never come back to me with an answer.What shal...

MoAbdul76 by Honored Guest
  • 742 Views
  • 3 replies
  • 2 kudos

trying to run room setup but can't get past it

doing the standing one and in the little box i have green headset saying it's connected and following and same with the base station while on the room setup it says the headset is off and i don't know what the problem is or how to fix it.

razefon by Honored Guest
  • 3258 Views
  • 5 replies
  • 0 kudos

Game won’t load that I just purchased.

Hi, I just bought The Walkimg Dead Saints And Sinners game and after downloading it I tried to open it and it won’t. It stays on the loading dots and then goes black ! What do I do ?

Kobey333 by Honored Guest
  • 1003 Views
  • 1 replies
  • 0 kudos

Adjusting my Rift for max performance

I'm currently using the Oculus Rift on my ASUS TUF gaming laptop. It doesn't run good at all, and even when turning down resolution scale the fps is still bad. I have a friend who says they have the same headset, and a worse computer, so they don't k...

Oculus Software Issue

Hi,I've bought HP Envy 32 AIO PC (I9, 32 Gb DDR4 and RTX 2080 Super with MaxQ). It's sure that this PC is VR capable.I've installed Oculus Software and when running it shows "Your graphic card isn't compatible with Rift system" WTF???I'm sure that RT...

revoltxrx by Honored Guest
  • 479 Views
  • 1 replies
  • 1 kudos

Access Oculus Link app data

Hello, needing some help. I am on first oculus quest, but connected to pc through oculus link. I can see the quest "internal storage" when connected, but can I access data folders from apps I use on rift apps/oculus link? For example, I exported a ti...

JObe_SECT by Honored Guest
  • 1742 Views
  • 1 replies
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Oculus link And Air Link Not Working

I've been trying to connect my Quest 2 to my PC since December yet It hasn't worked a single time yet since my purchase and I can't find anything that can help with these problems.

Ncsnow267 by Honored Guest
  • 415 Views
  • 1 replies
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No apps...no store accessible

This issue appeared to start AFTER my daughter tried to link the oculus to her laptop in order to play minecraft or roblox on the oculus The oculus turns on and off fine, says its connected to wifi but when you go to applications (games) or the store...

Controller not working on side

I own a quest 1 and i have had many problems with it over time and one of the problems i have got now it when i turn my oculus controller on its side it will stop tracking. It is fine any other time, it only happens when it's on its side.I think this...

OG Quest

I have been experiencing an issue with the right controller. My problem started when the vibration feature stopped working, shortly thereafter the tracking would be scattered and all over the place. It would stop the fly slowly in a random direction ...

Anonymous by Not applicable
  • 621 Views
  • 1 replies
  • 0 kudos

Quest 2 loading steamvr issues

Hi, ive got a bit of an issue regarding oculus link and steamvr and hoping someone can help. Whenever i use my quest 2 for oculus link and launch steamvr my cable magically disconnects from my pc and it kicks me off oculus link mode, this only seems ...

Jacopski by Honored Guest
  • 2124 Views
  • 1 replies
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Resolved! Quest 1 won't boot to home

After almost 2 years of working fine, suddenly my Quest 1 will not fully boot to home. I get the Oculus logo, then three dots, then just black. Volume and IPD slider shows in the display. If I hold the right controller button, it will circle like it'...

Wont let me download

When i try download it says that i dont have enough storage but i do have 30 extra GB and i only need 15 GB And i dont know what yo do

Oculus home and background music

There has to be a way to contact Oculus and make homes available to play custom background music. I don't want to leave Oculus home behind because i can't play my own music in there and i mean, with the projector objects you can "sorta" do it but is ...

Resolved! Cannot start Arktik1a "Arktika 1 has stopped working"

I downloaded Arktika 1 successfully (well, without any visible errors) but upon launching I am getting an error "Arktika 1 has stopped working" and the only option is to close the application. I tried again and this time it offered for me to start in...

Help

I can not connect the oculus link gives an error: a hardware problem does not allow you to enter vr. Make sure the headset and sensors are plugged in. Tell me what to do?

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Anonymous by Not applicable
  • 646 Views
  • 1 replies
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Quest pass through not working

My quest 1 pass through is completely black when I make a guardian, or use the double tap shortcut. Does anyone know how to fix it?

Oculus PC installer won't start

When I double click the OculusSetup.exe a circle spins by the mouse pointer for a few seconds then nothing.I have Windows 10 Didn't want to necro this old post with the same issueshttps://forums.oculusvr.com/t5/Support/Installer-Won-t-Run/td-p/577329...

Oculus pattern

can’t connect my oculus to my phone to reset my pattern and I’ve tried everything please help

help

I've looked up tutorials and used the help thing but for some reason none of them help, my computer recognizes when the oculus is connected because it makes a noise when I plug it in. also I can use sidequest perfectly fine, like it connects to the o...

Anonymous by Not applicable
  • 433 Views
  • 1 replies
  • 0 kudos
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