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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Link requirements need help

Ok so, I was wondering if my laptop, which uses intels for CPU and GPUs, I was wondering if it could run the Oculus quest 2 link cable. If someone knows, please reply to this. CPU: Intel(R) Core(TM) i5-5300U CPUGPU: Intel(R) HD Graphics 5500Installed...

No low battery warming on Oculus Quest 2

Hello, my Oculus Quest 2 used to give a low battery warning midgame, at 30 percent I believe. However I have just gone through 2 battery cycles without receiving a warning. This resulted in my Quest dying midgame. I know this was an issue with the qu...

oculus software super messed up

had the rift s for bout 3 weeks and have only not had problems once, when i installed it for the first time, the first time i had problems it was with my tracking a restart of my pc fixed that though, the next it was with my games not properly launch...

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AusLuke22 by Honored Guest
  • 726 Views
  • 4 replies
  • 0 kudos

screen shaking

i don't know how to describe this but for the past month whenever i try to use the oculus rift my view keeps moving from side to side, front to back for no reason but a month ago everything was fine and i didnt do anything differently, could someone ...

danc77 by Honored Guest
  • 4720 Views
  • 9 replies
  • 0 kudos

Remboursement/échange

Bonjour je viens de m'acheter un casque de réalité virtuelle oculus quest 2. Je lais etuliser 2 heures et apres je les brancher pour qu'il charge apres 1 heur et 30 minutes de charge. je les est enlevé de la charge pour les etuliser et la quand je le...

Dino_Rex by Honored Guest
  • 713 Views
  • 1 replies
  • 0 kudos

Oculus Mixed Reality Aspect Ratio

Hello,I have been playing around with Oculus' Mixed Reality Capture on my Oculus Quest and it works really well, until recently when for some reason the MR plugin source aspect ratio changed to 4:3 which really is quite annoying. I haven't changed an...

JeekoCZ by Honored Guest
  • 329 Views
  • 0 replies
  • 0 kudos

Order Status still "Open"

Hello,I had purchased an Oculus Rift S on October 23rd, and my order status is still marked as "Open". I have not received any more updates other than my original Order confirmation Email. I have not been charged yet.Today's date is October 31st. My ...

DogTagz99 by Honored Guest
  • 226 Views
  • 0 replies
  • 0 kudos

Facebook account

I can't use my Oculus without Facebook account. And I don't want to create account. I used to have one. It is still around but I can't access it, cz I did not manage to prove it was my account. All my attempt to restore access were answered with "no ...

Support suddenly went dark on my email thread

Hi,I have a malfunctioning right hand Oculus Rift S Controller, I opened a ticket with support to troubleshoot. After a few back and forths, they asked for my address, serial numbers, and a few things about the order. After which... nothing. Ive been...

Redeye87 by Honored Guest
  • 663 Views
  • 4 replies
  • 2 kudos

Cannot transfer files to the PC from Quest

I plugged it into my PC and pressed 'import pictures' and nothing, so I pressed file explorer and it jjust shows a blank drive on the PC. The Quest shows as portable media. I've been told you need to give permission on the Quest when plugged in, itne...

Buying/Ordering Quest 2 not working

I have used a guest login to order a Quest 2 but I get an email saying there was a snag with the payment information I provided so I click the link to open the order information and I have tried changing from Paypal to credit card but I get another s...

I'm encountering an annoying issue

The issue is that when I use my vr, I see like white lines all over the screen.When my big brother came to test it, he told me he doesn't see anything.Please help this is so confusing.I'm using rift S if needed

Eli1323 by Honored Guest
  • 230 Views
  • 0 replies
  • 0 kudos

Oculus Link/Virtual Desktop no microphone input Quest 1

First the microphone on Quest 1 worked fine through Oculus link, then it just magically didn't.Then I Purchased the Virtual Desktop to try through that, it worked fine for few times and now it just doesn't.I've tried to reinstall Oculus Software, rei...

Murge by Honored Guest
  • 236 Views
  • 0 replies
  • 0 kudos

Oculus Rift stopped activating

Guys, I could really use some help here. For over a year I've been using Oculus Rift headset. It worked fine didn't have any problems and I was really happy with it.But when I turned on my PC and tried to use it yesterday, it simply didn't activate (...

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AlexLogon by Honored Guest
  • 432 Views
  • 0 replies
  • 0 kudos

Suddenly low fps with Rift S

HiI have now been struggling the last couple of days to get my games to run smoothly again. But I am simply out of ideas now.2 days ago I played No Man Sky with my Rift S through SteamVR - Had not played since before the Desolation update, and it ran...

djavocado by Honored Guest
  • 1184 Views
  • 1 replies
  • 3 kudos

Game Downloads stop out of nowhere.

I never had this issue in the Q1. Got my Q2, a couple of days ago and i have been triying to download my games again to check the visual improvements, but every game heavier than 1 gb will not work. I leave the quest downloading and when i come to ch...

Why does Customer Support ignore Service Requests

I have never seen Customer Support ignore and not answer Service Requests before... What is going on? What Is the reason they stop troubleshooting with you after they determine the headset is actually inoperable and needs to be replaced? What are the...

Anonymous by Not applicable
  • 441 Views
  • 1 replies
  • 1 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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