Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 81403 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Format photo for 180 viewing on Oculus (Oculus Go)

Hi, anyone know how I can take an ordinary photo and format it so it looks good in Oculus photos when viewed as a 180 photo (or 360)? I don't want to shoot using phone apps, I want to take high quality panorama images from my DSLR camera and format i...

Oculus app no longer works, also can't get it to reinstall.

I'm not sure what is happening here. Oculus has been working fine for me for years with little problem. I'm not sure if it is the issue, but I had a windows 7 update the day before, But I did role it back and it didn't fix it. I first tried to start ...

Occulus Quest mirror keeps raising error message

Hi everyone,I keep having issues to mirror cast my Occulus Quest. It usually works fine at first and, after a few minutes, it crashes and won't accept to cast again. Sometimes, it can also fail on the first time I click on "start the cast" but most o...

Jaseran by Honored Guest
  • 654 Views
  • 5 replies
  • 0 kudos

Pinning windows/programs doesnt always work

New to Oculus and Rift S but I seem to be having issues with "pinning" program windows into the Oculus desktop for seeing windows while in games etc.I can pin the program window but it shows up as white, not everytime and I cant think what is causing...

Rift S - Controllers Buzz/Vibrate

Hi all,Does anyone the issue where the controllers stop responding and you can't move your arms in game they then tend to buzz/vibrate and I have to force quit games and the oculus via windows task manager.

Smorg by Explorer
  • 225 Views
  • 0 replies
  • 0 kudos

"Oculus has detected a problem with your graphics driver."

Hello, I've recently bought an Oculus Rift S and it says it has detected a problem with my graphics driver. I've updated it and have also uninstalled it and reinstalled it twice. My graphics card is a GTX 1050 and I'm curious what is wrong with it. T...

Rift S Headset sensor check failed?

Fixed by going into your windows 10 privacy setting and switching your camera on. Obviously the Rift S uses cameras for tracking so you'll need this switched on.

Fazz by Honored Visionary
  • 38968 Views
  • 39 replies
  • 1 kudos

Oculus rift S black screen!

Hello Everyone... Today i downloaded the driver for the grapich Nvidia gtx 1060 and when i go to play with oculus it turns off but i can see the game on the screen! It's a problem with the drivers? Until yesterday i was able to play! (Sorry for my en...

Oculus won't turn on.

So this is weird. I'm not sure if this is related to the update but it would have happened around this time. My Rift HMD suddenly won't turn on or be recognized by the computer. The orange light is on but won't respond. I've repaired/reinstalled and ...

Head position jumping - tracking issue

HiWhen playing DCS, XP or AFS2 it happens that my seat position jumps around and I have to recent the headset very frequently. This appears to be new, since the last PTC 1.39 update

Rahotep by Protege
  • 377 Views
  • 0 replies
  • 0 kudos

usb 3.0

sur mon ordinateur je n'est aucun port USB 3.0 et je voudrais m'acheter un carte controleur PCI express usb 3.0 et j' aimerais savoir quelle serait la meilleur marque compatible avec le uculus rift ou toutes les marques le sont,j'attends des nouvelle...

Anonymous by Not applicable
  • 344 Views
  • 1 replies
  • 0 kudos

1.7.1 breaking steam vr

i recently installed the firmware update V 1.7.1 and i appears that the steam vr does not know what i am using https://imgur.com/BvzrLVtissue has been resolved

Oculus Home turns off my monitors

This started since the last beta went live. I can no longer use VR. Any time Oculus Home is launched, my headset display goes blank and both of my monitors go black as well. Everything stays open, I can hear sound, but there is no display. The only w...

Not getting updates Oculus S

I think I should have 1.39 ver update, but showing 1.38.0.261476. Also one of my games, (derail valley) didn't update, & should have.

bobd14 by Protege
  • 592 Views
  • 3 replies
  • 0 kudos

Herobound broken gamepad keymapping

I just played Chronos with a ps4 controller using ds4windows, which worked fine. Looking for more, I got Herobound: Spirit Champion. However, the controls do not seem to work properly. The square button, which is mapped to X, does not seem to always ...

Sensor Nightmare even after buying new USB card

Hi there, I really hope someone can help me. I got the Rift a year ago. Enjoyed it a lot. Then I decided to up the game and get an extra sensor. That was 6 months ago and I haven't been able to use the Rift ever after. I've tried so many things but I...

Computer crashing in VR

hello all, I bought a oculus rift S the other day.had to upgrade my GPU and buy a PCIE usb 3.0 expansion card because my motherboard 3.0 ports didn’t work. Then my pc kept on crashing when starting VR and it happened on other games so replaced my PSU...

Dash problem after oculus update

Hi there! ...there was a problem with dash after the core 2.0 update..and the support didn't help me with my issue...so every time that i start the oculus proccess it's has a banner in front that says "dash encounter a fatal error. Please reload dash...

zuhdau2tysei.png m45yy10yvxp8.png

Oculus setup issues, loads of em (offcourse)

Long time oculus user, although I am very aware Oculus setup has been flakey since they started distributing in that form, it never seemed to work the first time unless you have a fresh install with service packs instead of sequential updates.So firs...

Neouni by Honored Guest
  • 425 Views
  • 0 replies
  • 0 kudos

Primary display size changes when launching Oculus Rift

I have a GTX 1080 with primary display being a 40" TV and a secondary 27" monitor. Recently I've started getting this annoying screen size change when launching rift. Like an overscan. The windows taskbar is out of the screen viewing area and so fort...

Rift S view seems slightly tilted/slanted?

Just got new Rift S and view seems a little tilted.I read about similar issues with the original Rift, and some IMU tool?Hopefully this is an easy fix, appreciate some help.Thanks

Globespy by Expert Protege
  • 277 Views
  • 0 replies
  • 0 kudos

Rift S Disconnecting when touched or moved

Hi all,Just got my Rift S, the latter gets disconnected when touched or moved. I tried every USB Port my motherboard has 3.0 and 2.0, same issue.Anyone got similar issue?Cheerz

micachu86 by Honored Guest
  • 891 Views
  • 8 replies
  • 0 kudos
Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Labels