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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
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  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Problem installing Oculus software please help

I've not used my rift for a few month but it was working fine before. Today I loaded it up and it's having trouble connecting online. I uninstalled the Oculus software and downloaded the setup file again but now I can't even install it as it says the...

Assetto Corsa VR now needs Oculus Home software running?

Maybe someone here can help me and give me some informations: I came back to playing Assetto Corsa after few months and as it seems I now have to start and have Oculus Home softwarew running in order to play Assetto Corsa in VR. Was there some change...

Shizzle78 by Honored Guest
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Star Trek Bridge Crew start up error

after I center the screen in game I get an error: there was an error authenticating the ownership of this product. I bought the damn thing and downloaded it in the oculus store and its in my library

Race for the Galaxy issues on Rift

I saw Race for the Galaxy pop up in the store and was excited to see what appeared to be a sort of old school MOO-type 4X for the Rift. So I bought it, download it, and...Nothing. I click on it and literally nothing. Doesn't give an error. Doesn't th...

Resolved! can anyone tell me if this motherboard CPU combo will work?

Hi, Just got a used Rift and found my system not up to speed. Not as bitter as some people posting in here, so willing to make some upgrades but don't want to spend too much. Found a motherboard CPU combo that is reasonably priced but don't want to g...

Photo Sensitivity

Hello Oculus, I'm looking for help on how to lower the backlight intensity.I was born albino and as consequence have translucent retinas that cause photophobia. This means I always have to wear sunglasses outside and keep my monitors somewhat dim. Wh...

Issues completing purchase.

Hi,I am currently trying to buy an oculus rift from the store, there was a payment issue and my bank declined the transaction thinking it was fraudulent. I have sorted that out and tried to switch the payment to paypal but it is erroring.I have logge...

3D 360 Videos

Good afternoon everyone!I am Isabel García, writing from Spain. We are finding a lot of problems using media players and 3D 360 videos and we would be very pleased if you can help us. Our videos have resolutions from 4K to 6K. There are square videos...

Rift running through USB

Anyone figured this out? Runs fine on my desktop. Got a new surface book and it has a nice 1060 but no HDMI. Would be nice if USB-HDMI could be supported in some way. Anyone have a workaround? Thanks!

sjc0010 by Honored Guest
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Error cant play any game

if anyone can help me i get this error and cant play any games Sorry, something went wrong. Please try again later. (OVR57100773)If this issue continues, please visit Oculus Support to get help.Entitlement is not currently valid (1971032)

Oculus crash

Hello,I've got several problems with my oculus. Since reception, oculus crash in every game except assetto corsa, with steam VR or Oculus service.After a complete win10 reinstall, crash continue...What I mean by crash : Oculus become black screen, fl...

Eulnono by Honored Guest
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  • 2 replies
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ASW wont start

I have a pretty low end pc so I really need ASW, but for some reason it doesn't turn on and my fps massively fluctuates. I have oculus tray tool and I have tried both the auto and the 45 locked settings, but when I turned on the performance HUD and t...

slightly double text?

So ive notice that text has a slightly double image to it im betting that if i see it in the texts that effects the images in the games too is tha normal or is that some thing i need to do to fix that Never mind notices its my eyes cant figrue out ho...

[Solved] No tracking for headset, touch works fine

Hello,I have some tracking issues with my Rift I cannot solve. While my touch controllers are perfectly tracked in space, my headset is not. I've tried to redo the whole calibration, but I am ending up in the headset, seeing my beautiful mapped-out g...

Resolved! All games (non VR) capped at 90 FPS since i installed oculus home

Is there some sort of global setting that affect all games i already had installed on my PC in the oculus home installation?I am using Windows 7 ultimate and a GTX 1060 6GB btw.If you are aware of this issue i would appreciate any input on how to fix...

xSS4x by Explorer
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Issue: Rift Audio Reversed

Hi everyone,First time posting to report an issue I've started encountering when I upgraded to Rift Core 2.0 -- often, the audio would be reversed, i.e., sound on the right when the action is happening on the left, sound in front when the action is h...

Head set warranty

Hi all. I dont want to be a nuisance but what is oculus rift head set like for warranty. I have had since 9th of Jan this year and already had my right controller exchange as this started the vibrating rubber banned issue. Now the head set when I tur...

Headset is not visible with expansion card

I'm using this card. The headset is completely invisible with this card. There are no errors in oculus software and windows 10 device manager. An additional power is connected to the expansion card. Sensors work well through an expansion card.Pls hel...

Sudden No Video - Stuck on Orange Light

Rift has had one visual bug for awhile where one lens will suddenly get a green filter or red filter after video flickering on then off fairly rarely. I wasn't too worried as a quick restart resolved it. Now however I cannot get any video to my heads...

Whittty by Honored Guest
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  • 6 replies
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Must replug HDMI every boot to activate Rift

Hi,I get this pretty much every time I boot in now. Oculus software says connected, but orange light still shows. Win10 64bit, MSI 1070, AMD FX 8350, GigaBtye GA-78LMT-USB3, HDMI for Rift, DVI for TV. I was running Windows 7, so moved onto Win 10 to ...

markypea by Explorer
  • 5114 Views
  • 36 replies
  • 1 kudos

Oculus having trouble starting

When I launch Oculus I get an error saying that it's having trouble launching and that it's probably updating. Is anyone else getting this? Also, if this isn't to do with updates, does that mean this is gonna be like the time we got £11 free?

SteamVR and everything else works fine, oculus doesn't?

So I picked up my Oculus not long ago and have been having fun with it so far. The Oculus home software kept pestering me to upgrade to windows 10, which I did not want to do, but I deiced to do it anyway. After upgrading, I can no longer get a pictu...

Is this thing dying on me?

I'm way out of the warranty so I figured I'd just ask. My rift is suddenly starting to get jittery, I do a reboot and now the software won't load. It just sits there spinning and never loads. This happened a couple of days ago. The headset felt reall...

falken76 by Expert Consultant
  • 517 Views
  • 6 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

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