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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Need help
Need help since this company don’t know how to. we have the number 2 head set, it won’t connect to wifi keep saying authenticate the password try again, the password I’m entering is right. I’ve logged out of other devices in the home and logged back ...
Meta email verification - wrong email being sent
Hi, Meta has a message stating I need to verify my email address, however it shows the correct email address, but when I click verify email it's sending it to the wrong email address. I cannot get help, there is no way for me to contact meta.
Unable to troubleshoot D-Link VR Air Bridge: Initiation fails immediately
Hey all, I've suddenly started having issues trying to get my Air Bridge up and running.I've had no serious issues since the link meltdown that occurred a long time ago, but this has been an absolutely troublesome experience for the last two hours I ...
Issue with login on meta quest 2
We have had the occulus a while and when setup was in my son's name but with my fb and email. There is a problem with login now as its asking proof of age over 13 (my son is 11) so cant but i cant verify id as its in my sons name. Have been informed ...
Avatar Feedback.
Just wanted to provide some feedback for the avatars. As someone who is folically challenged, would be great if you could adjust the squareness of the top of the avatar’s head.Currently all the head choices have squared hairlines. Which makes it very...
PTC V72 Possible Bug: Unknown sources in library is missing?
i no longer have access to apps installed as unknown sources
blank isn't responding
hi, so I've been having issues this week and it's been really buggy for some reason (using quest 2 incase there's a known issue) and it sometimes breaks and doesn't let me open my quest menu like today and now I'm getting a no response message where ...
Resolved! Setting up Oculus Quest 2 VR without its controller in 2023
Hi there, Recently I bought Oculus Quest 2 VR from Ebay without the controllers. I'm really struggling to set it up as it always shows the controller pairing screen and doesn't let me do anything on it. I have DS4 Gamepad, USB Keyboard and Mouse, A s...
Oculus VR Headset not shown in Windows PC Systems>Sound>Devices after Windows 11 Update 23H2
When using Meta’s Virtual Desktop and Discord (or any other PC application), Quest 3's Microphone works, but headset speakers do not. PC’s monitor speakers can produce sounds heard by Q3 microphone. Problem occurs with and without Link Cable connecte...
Quest Link support for the RTX 4050?
I've checked on the website regarding the requirements for a headset, and it says that all 40 series GPU's are supported, however, looking online, I've been told that the 4050 is incompatible with Quest link.
Cannot install Oculus Link
Antivirus - offFirewall - offRebooted - yesAll files related to oculus removed - yes[Info] [2/14/2025 7:37:37 PM] Driver version from supplied version file: 1.72.0.000006[Error] [2/14/2025 7:37:59 PM] Process E:\Oculus\Support\oculus-drivers\oculus-d...
Resolved! Quest 3, floor too low
Hi - I'm having a problem with the floor in games being too low to enable me to play the game. At first I thought this was related to Golf+ but I just tried Elven Table Tennis and hit the same issue. In both instances the floor in the game is a good ...
My quest 2 keeps randomly crashing
My quest 2 keeps randomly crashing and it says not able to connect to the call when i try and join a call I think its because its the older Oculus Quest 2 Please help me @meta
Lost all of my games
I haven't played in a while because ended up with cancer and was busy with that. I'm on the mend and tried to get back on had to do a factory reset because it said my account was deleted from Oculus to this new Meta. I have all the receipts. How do I...
Resolved! Known Issue - Rainbow screen artifacts Natively and PCVR
Hello I also replied this to every reddit and meta post on this topic i could find charging when in use and screen flickering/artifacts are not a problem in Version 59 0 0 171 706 535429038 Please META notice this. it is a huge problem i had FOUR que...
Resolved! how can i manage multiple VR headset in one account
I need to have a account to manage around 20-30 headset for education use
Job Simulator - I Approved, but Still Says "Request Sent" for My Kid
Not sure what to do about this. My 10-year-old got a Quest 2 for Christmas. I approved the purchase of "Job Simulator" for him on the app, but it didn't download/install and when I go back to the store, it still says "request sent" on the game. I've ...
Rift S - Sensors not working (But did work in the past)
Hi,My issue is the following, upon using my Rift S it displays a black screen. I tried to reconfigure it and I'm stuck at the sensors step. I do not know why I am having this issue as my headset was working perfectly for the past years. But I did hav...
Does an out of warranty replacement headset qualify for the Warranty plus?
Tried to go through chat support but as always it's fairly useless as it seems the employees have no clue about Meta's own policies.Someone who actually might know, does the out of warranty program allow for getting the 2 year warranty plus on a repl...
My Oculus rift S worked after the setup. not now.
Hi team ! Sorry for my English !My oculus Rfit S worked 1 day, since I spend hours looking for solutions etc ..; really very boring. (I have it since Friday)My problem is pretty scary from what I've seen and the solutions can depend on a lot of thing...
Referral link shows "invalid link"
Hi guys for 1 days i trying to use a referral link for game. I tried so much link but it says "Invalid link". I tried different poeoples link but it says this could you help me?
Marketplace
O meu marketplace deixou de funcionar, alguma solução para retomar?ObrigadoHumberto
Rift S only Blackscreen
I've been using my Rift S for the past month without any problems. After taking a break from playing for about 1-2 weeks, I wanted to play something, but the headset just wouldn't display anything. The Link App showed everything as green and OK, the ...
Can Meta Lock Lost Smart Glasses and Notify a New User Upon Login
1. Meta 可以远程锁定丢失的眼镜，以防止未经授权的使用吗？2.如果其他人尝试将其连接到新帐户，Meta 会通知我或提供任何方式来跟踪新的登录尝试吗？
my computer dosent meet the updated minimum specs.
my quest 3 dosent seem to run in vr saying i dont meet minimal specs. im afraid of making things worse going in with some of the apparent fixes, as i understand some of the language but simply dont know how to do the steps being proposed. please help...
You've tried too many times. Meta Verified
They said i tried too many times but they reject my verification too many times.I followed all requirements. In name i have initials "DR" same as name and surname on National ID, i have same profile picture as on National ID card, I have same date&bi...
Resolved! Why is Meta eating my resources?
Hi Meta Support,I’ve noticed that the Meta Quest app on my PC is using up VRAM even when I’m not using my headset. The app keeps running in the background after I close it, and I can’t find a way to fully stop it. There’s no Meta process in the start...
Account hacked using META Horizon
Hello, I need help regarding the META account associated with the email address ***@gmail10p.com This account is linked to my Instagram account, but I did not create it. The person using this META account logged in through META HORIZON and has access...
Intense lag
I have been experiencing a lag where my screen stutters and sometimes i see a loading screen for a fraction of a second. this is very irritating as it happens frequently and it makes me unable to play. this happened in Gorilla Tag and i thought it wa...
