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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 53310 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Home Import Folder

Hi i am searching for the location to import .glb files to the Oculus Home (rift Core) please help me

Quentech by Honored Guest
  • 2977 Views
  • 7 replies
  • 0 kudos

Project Cars 2 doesn't hold ASW forced ON

Hi all,I have read some hints on this but didn't find any solution, so sorry if I'm repeating the topic. I'm facing a problem when trying to use forced ASW on, in pcars 2. I bought the game on Steam but use Oculus VR mode. Using Oculus debug tool per...

mqueluz by Honored Guest
  • 520 Views
  • 2 replies
  • 0 kudos

[Solved] Oculus-App doesn´t connect

Hi I got a new notebook and installed normaly the Oculus Software on my notebook but when I enter my login-details the App just keeps loading and loading until it returns to the start-screen... There isn´t even any Error-Message. And Yes the login-de...

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Anonymous by Not applicable
  • 253 Views
  • 0 replies
  • 0 kudos

Address invalid?

I have raised a support ticket for this but am hoping I can get a quicker response on here.My address keeps coming up as invalid despite the fact I live close to London in the U.K. when ordering an Oculus GO.I looked at this:https://support.oculus.co...

Some-T by Honored Guest
  • 1060 Views
  • 5 replies
  • 0 kudos

Oculus Dash Bounding Box issues.

Am I the only one who has had to fight with the bounding box for the oculus dash bar whenever there's an update? The update before last I found that my bar had been moved up from where I set it and when I attempted to grab and lower the bar out of th...

Err_0r by Honored Guest
  • 192 Views
  • 0 replies
  • 0 kudos

oculus software causes desktop to go black and freezes pc

hello, just starting today my oculus software, whenever i launch it, is normal for 10 seconds, and the my desktop goes black, and the whole computer seems to freeze. unplugging everything didn't work, my second monitor is frozen, no alt tab, alt f4, ...

JoshD70 by Honored Guest
  • 777 Views
  • 2 replies
  • 0 kudos

Laptop Crashes after few minutes - quick question

Hi,i have a new HP Omen Laptop which crashes after a few minutes of starting any game.I tried all the usual stuff: Reinstall everything, update all drivers, try different ports, try an active USB hub, etc.After posting in the HP forum, they sent me t...

sensor detecting I am wearing the VR gear not working

got vr gear yesterday for my birthday, tried to set it up but it simply does not work. Got to pairing the controller, tried to open a game and the screen (galaxy note8) indicated I needed to put it on my head, but nothing is happening whether trying ...

Anonymous by Not applicable
  • 164 Views
  • 0 replies
  • 0 kudos

Strange Shape after copy to clay in Oculus Medium

I have a new strange issue, namely that when I open an imported reference mesh (either from an OBX or FBX file), then convert to clay it creates a solid geometric pattern shape, which is actually a rather interesting cubic pattern.I've inserted an im...

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Medium not seeing touch controllers (SOLVED)

Hi, I am having a problem with medium. It starts but doesn't recognize any button presses from the touch controllers. The windows sound comes on like something disconnected but when I check everything is being seen as it should and there is no notifi...

Anonymous by Not applicable
  • 260 Views
  • 1 replies
  • 0 kudos

How I solved black monitor and black Rift

Until a few months ago, I had no issues with my Rift. Then, out of the blue, it became a Prima Donna. Normally, if I put my Rift on, the programme would open automatically and my Rift would connect. Not any more. Now, if I put on my Rift or open the ...

Previously Working Rift - Black Screen

W10 installed some updates, which broke things (by uninstalling my Nvidia drivers, thanks msft)So I installed the latest Nvidia driver, 397.64.Now the HMD is detected, but it only has a black unpowered screen. Wear detector (the forehead LED) works, ...

voxovojo by Honored Guest
  • 338 Views
  • 2 replies
  • 0 kudos

Black screen, orange led after working just fine

So ... week in, after getting new OR, one day, without any updates really, the rift's screen decided not to work.I've been digging around, and tried about dozen differnt things including rolling back to different drivers and such ... but no luck. Is ...

elkar by Honored Guest
  • 254 Views
  • 1 replies
  • 0 kudos

Orange light + no video (just sound)

I recently bought Club3D Display Port and started to mess up with my setup. I have also updated my nvidia drivers. Initially the Oculus was working but at one point it suddenly stopped showing any video (not even the black screen 'on'). The DP at fir...

Golic by Explorer
  • 697 Views
  • 5 replies
  • 0 kudos

Display not working

The display in the headset isn't working even though in Devices it says the rift is connected. I've tried using different usb ports, blowing dust out, restarting my computer, uninstalling and reinstalling, and updating my drivers.I have an Intel(r) H...

oculus encountered an error during installation

I've recently purchased a vr headset and had trouble getting it to work at first, I later fixed the problem but deleted the Oculus launcher in the process thinking it might have been the problem. Now it won't install anymore it only gives the error. ...

Gavyn1998 by Honored Guest
  • 223 Views
  • 0 replies
  • 0 kudos

Wierd colors in dark areas

Hi,when I was playing Minecraft in VR I encounter some weird colors in darkareas.below is a comparison:the left side shows what’s mirrored to the monitorthe right side is an image I took with my iPhone through a lens of my OculusThe game itself looks...

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Conkuist by Honored Guest
  • 254 Views
  • 0 replies
  • 0 kudos

Oculus Venues not showing up in library

I have a Oculus VR with a Samsung Galaxy 6+ edge trying to use the new Oculus Venues app to watch fifa in VR. I have the newest updates and versions. From what I'm reading Oculus Venues should show up in library under apps and it won't. I'm aware it'...

orlandor by Honored Guest
  • 218 Views
  • 0 replies
  • 0 kudos

HDMI problem on headset

when I plug my oculus in to my pc everything is working fine. The only problem i have is the hdmi is "not connected" even though its in a working port.

Probleme de carte graphique

Bonjour j ai eu pour cadeau un HP Pavilion All-in-One 24 r057 avec une puce graphique Radetom (TM) 530 donc en dessous des préconisations pour la VR.Tout le reste est ok, 8GO de ram, un intel core i5 de 2.4ghz. Du coup je me demande ce que ca ferait ...

Anonymous by Not applicable
  • 334 Views
  • 3 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

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