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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 42273 Views
  • 104 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

error when trying to setup need help

just got my oculus and it wants me to insert the HDMI into the gpu I'm running a gtx 1070 but says cannot complete setup on the oculus at this time what do I do all the sensors work just have problem with HDMI

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dav5111 by Honored Guest
  • 783 Views
  • 7 replies
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Malwarebytes Issue with Oculus Rift

I am the only one that is having this issue. I need to quit Malwarebytes in order to install game or do any update. Got this issue since the runtime error patch. Thanks for any info

Got some problems. Could it be the HDMI?

Hi,I have CV1 since day 1 and it worked fine till a couple of days ago. Then, it started to not auto launch when I put the googles on, I could see the oculus logo for a second, it looked blurred, like under water, then black screen. Tried several tim...

Anonymous by Not applicable
  • 160 Views
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Headset plugged into wrong video card

What does this error message mean and how do I fix it?I’m trying to play Skyrim VR on my laptop with my Rift and I get this error message. There is no monitor plugged in, so I don’t understand what’s wrong.I’ve been playing other games, Mages Tale an...

OculusSetup.exe crashes immediately after launch

Once I run the application it just shoots me a "Oculus Setup has stopped working" error message. I've tried everything under my knowledge, compatibility, using the run command, turning off my anti-virus. Nothing seems to work, even the "OculusPatchMa...

cgebi by Sightseer
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Just got the Oculus but I got black screen

I just brought this the oculus rift couple a day (maybe like 2 days ago). I been doing the setup but I am stuck. You see my rift have a black screen. I check the connection which are working just fine. But for some reason, I keep getting black screen...

Bravely by Sightseer
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  • 2 replies
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What has happened to my Rift?

Ok, after several month's pause from VR, I decided to fire up my Rift today and get back into VR. 2 reasons for doing so.1. I just upgraded my 970 to a 1080 ti.2. Skyrim VR just released and I want to play it on my Rift.So what is happening? First of...

Need help interpreting windows error code

I've been troubleshooting this black screen orange light thing for a while. Can anyone tell me what these codes mean Fault bucket , type 0 Event Name: PnPDriverImportError Response: Not available Cab Id: 0 Problem signature: P1: x64 P2: E0000247 P3: ...

LJKIV by Honored Guest
  • 1013 Views
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Games not installing, help/venting.

I would like to start off by saying I love the Oculus, but Oculus rift home is some of the most unused friendly software I have ever used. This thing has been a nightmare since day 1. I have piss poor internet at my house so I'm downloading my games ...

Kiruopaz by Honored Guest
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  • 0 replies
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Robo Recall STILL Freezing

No matter what I do, I'm still getting a black screen that prevents me from playing past the first 2 levels. This doesn't happen with any other game, so it's incredibly frustrating. The headset just goes black and then my monitor says the game crashe...

Oculus Games Severe Ghosting, SteamVR Games Don't

I own two graphics cards, a GTX 980 and a Vega 64. When I use my GTX 980, all my Oculus games & SteamVR games work fine. When I put my Vega 64 card in, any game on Oculus(including home) has such extreme ghosting(turn your head and the image you wher...

Anonymous by Not applicable
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Can't spent 13€ without adding paypal,Credit or debit card

I was going to spent the 13€ everyone became a time back because of some error. Anyway is a tried to buy something i always get greeted by the "Add payment method" screen. is there a way to go around it? since i don't have paypal, credit or debit car...

Panicaim by Honored Guest
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  • 8 replies
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Compile error in China Market

Hello everyone, I am uploading a Chinese Market version of my App. But as long as I use the mobile phone with China system to do the test , it will pop up a page that update required .but the Oculus platform don't need update at all... Do you have an...

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TAForce by Protege
  • 231 Views
  • 0 replies
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BEST BUY not honoring $50 USD Oculus Store Credit

What am supposed to do beyond returning it? The last thing Best Buy wants and Oculus wants are a bunch of open box items because BB said I should get the credit when I sign up for the Oculus account (I didnt). I have screenshots saved of the sale tha...

I can't add my payment method or spend my credit.

I got £50 store credit due to the anniversary event, and it's in my account but I have to add a payment method before I can spend it but it won't let me add one, it is saying to check my details but I have entered it multiple times. I can pay for thi...

Lucar1o by Honored Guest
  • 621 Views
  • 7 replies
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Weird visual Glitch in Oculus Medium

When I start up Oculus the hands in the load screen are normal. But when the work space loads up, the blue hands with the tool have these weird lines going through them and it really obstructs my view when I am trying to sculpt. The sculpting materia...

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Rift not working. Orange LED, Black Screen

Hey,i attached the log as required. Having this issue since day 1. But the Rift is working on a differnt PC without any issues. In the device Manager under the USB Controllers the Rift appears with an as an not detecable USB device.I contacted the su...

lenius12 by Honored Guest
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Stumbled upon almighty god rays

When I purchased my CV1, I also splashed out on a mega PC / Nvidia 1080 Upgrade. For over a year I have had no issues with this PC / Rift combo. Over the weekend I dug out my old PC / Nvidia 980 which had been gathering dust. I wiped the hard drive, ...

Getting that runtime error again.

After downloading the fix and having everything work fine for the past few days, today I am getting the same error again.Any idea whats up?

kuhne by Explorer
  • 465 Views
  • 2 replies
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Oculus Order - "Order Status: Order"

I purchased the Oculus on the 11TH! It is now the 18TH!!!!! I submitted a support ticket, and haven't heard anything. Why is there so little communication? Is there something wrong with my order? My credit card wasn't charged, but I got the email con...

Oculus DK2

I just bought a Oculus DK2 today from a buddy of mine to help him out with college, and I wanted a vr headset I could actually afford. I've tried for nine hours to get this thing to work with steam vr after downloading the latest drivers and everythi...

Oculus home randomly pops up on steam games

I'm having an issue playing on steam VR and Oculus home popping up without pressing the button. It used to do it on Killing Floor, but it was once every 10 minutes. I just got Skyrim VR and now it does it like I'm holding the button down flashing the...

Icaruus by Honored Guest
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Central management of accounts/purchases for IT

We're looking into purchasing games from the Oculus Store. There are many dilemmas with the approach of managing these purchases across multiple devices and accounts. We have 48 branches geographically located throughout an entire county. There are 3...

kcpaje by Honored Guest
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  • 1 replies
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Sensor USB Not Connecting

I'm running and Asus FX52V and cannot get the sensors to connect. I've updated all my USB drivers. Switched out ports in every combination and even tried using an external USB hub and they won't connect. The Rift with USB and HDMI connects just fine ...

Kenric Rose

Hello All,i bought a Oculus Rift setup at Best Buy a couple weeks ago and I haven’t been able to get it to work yet. I cannot get both the sensors and the headset to stay connected at the same time. I can get the sensors connected and they stay conne...

Where did my screensaver go?

After using Oculus I find my screensaver will no longer display and the only way to get it to display again is to reboot. I know I dont need a screensaver but I really enjoy mine for kicks, please help!

HDMI and Headset USB not being detected

Hi, I applied the runtime patch and reinstalled the software. After that HDMI and Headset USB are not recognized. I uninstalled, deleted oculus folder, reinstalled, reboot the PC multiple time (about 3) and still the problem persisted. I open a ticke...

aragdun by Honored Guest
  • 181 Views
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The best way to set up my Monitor

I only have one monitor. It is plugged into my 1060 graphics card via HDMI. My Motherboard (desktop) and card both have VGA. I only use the monitor for setups. If I plug in my monitor to my motherboard is goes dark. If I plug in my monitor via a VGA ...

DTH by Heroic Explorer
  • 285 Views
  • 2 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

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