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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 99020 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

headset black screen issues

Here I am, sitting and playing VRChat, when suddenly the screen moves with my headset. After about 2 seconds, the screen blacks out and the light inside the headset turns orange. It then promptly turns off, and Windows shows my USB card as having err...

untuned by Honored Guest
  • 338 Views
  • 0 replies
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Issue with Menu/Navigation bar

My OG arrived yesterday, I've used it twice & now the menu/navigate bar has gone all weird. I can't see what I'm supposed to see on it, instead, it's a mass of coloured pixels & I can't fix it. Any ideas?

merv60 by Protege
  • 394 Views
  • 1 replies
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Troubleshooting new Rift S

Hello there,I bought a Rift S three weeks ago. Since it had the "OculusSoftware restart required" infinite loop issue, I refunded it and boght anew one. The new device did not show this problem, but two other major issues:1. When I open Oculus Dash a...

cifa85 by Honored Guest
  • 1251 Views
  • 4 replies
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Developer Account as a private person

Hi there,I bought an Oculus Go and now I want to test some Unity apps that I developed for Cardbos with the iPhone, on it. To do this, I need a developer account for that, but I have no official organization and I currently have no plans to distribut...

Trouble finding a charger

So the Oculus Go is sold without a plug to charge it. I've been looking online but am having trouble finding a proper charger to go with it. I tried contacting support and was told "Any adapter that is 10W (5V 2A) that can charge a cellphone can be u...

Elite Dangerous failing to install

I have downloaded Elite Dangerous 3 times now through Oculus Home. Each time it seems to finish the install but it never moves to my library. It stays in not installed with the option to install, again. Am I missing something here? Any advice is appr...

Please help me with my Headset check sensor hell.

I have had so many problems with the Oculus Rift S all of which I've have had to solve on my own because the support loves to twiddle their thumbs. but I 'm at my wit's end. This new issue came with the new driver update. after I updated I used the o...

[Solved] Oculus install error "Restart Computer"

Hello, i have a problem, i can't install oculus dirvers, i downloaded it from the page, but when it is installing it get an error, "Sorry, we encountered an error during installation. Please restart your ocmputer and try running Oculus Setup again. I...

ssDaniss by Not applicable
  • 4636 Views
  • 2 replies
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Rift S headphone jack sounds horrible?

As the title says. When I plug into the headphone jack, the audio sounds awful. If I'm listening to a song, the background music will be there and sound half decent (not great though) but the vocals will be barely audible, and they sound as if they a...

buying a rift s from amazon

hiim am wanting to get a rift s but on the website it says that for Australia they are unavailable to buy but amazon has them in stock but im scared its not the right thing or second hand and i'd had waste my money on something that isn't a new rift ...

Rift S weird disconnection issues?!

ok so i've had my Rift S for roughly 3 months now no problem. My gtx1060 3gb died on me and got an RX570 as a replacement. Everything worked fine for about a week, then my friends in VRchat mentioned how my voice would go static, robotic and then inc...

IDAWKYI by Not applicable
  • 268 Views
  • 0 replies
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Oculus TV screen for Quest way too small

The screen in my Oculus TV on my Quest is only 1/3 the size of that found on my Oculus GO. The Quest seems to have lost that 180inch screen in Oculus TV it once had. Is this by design or is this a malfunction? In my GO, Oculus TV has the nice living ...

OculusSetup - it looks like we can't reach the oculus server

I have downloaded latest OculusSetup.exe from the Oculus website.There is no firewall enabled, and I do not have any antyvirus installed.I choose "run as Administrator", "Let's go", "Agree" and then instantaneously I receive the following message:"it...

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wheelq by Honored Guest
  • 1262 Views
  • 3 replies
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Resolved! Oculus mirror

Is there any way i can set oculus mirror to fullscreen mode? i can't figure it out. Also, can i set that window to be always on top of other windows? Need it for twitch streaming purposes. I tried with alt enter and also clicking on top of the window...

LoneEcho by Expert Protege
  • 959 Views
  • 1 replies
  • 0 kudos

Rift sound problem

I’m not sure if this is due to a recent update. My headphones have lost all audio and just give a loudish buzzing sound. The volume of this sound cannot be changed. Changing sound volume or devices in windows does not change it either. The only way o...

Music file transfer to PC - Not working

HiI'm transferring videos and audio to my Quest from my PC. Open Oculus Gallery/Internal Storage I can see and play video but audio files are not showing up , help. Sorry I appear to have put this in the wrong group....doh!!!

How to delete game saves? (uninstalling didn't work)

Hello all,I'm wondering where I can delete a game's saved progress so I can have someone else experience it. I tried uninstalling and reinstalling, and despite the message saying saved progress will be erased, it started me back right where I was. Th...

exPure by Not applicable
  • 8815 Views
  • 4 replies
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Can’t find Oculus home

I am completely new to this and I just recently purchased an oculus rift S. I have been trying to set up my Oculus home but I cannot find it anywhere in the menu and I cannot find places. Any help would be greatly appreciated

Oculus Rift Constantly Disconnecting

About 3 months ago, I purchased a used Oculus Rift on Ebay. I've been using it all the time since then and it's a bunch of fun. About a month ago I started noticing that my headset would disconnect and my screen went black. At first it was very sprea...

Razor by Honored Guest
  • 334 Views
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Oculus Home item empty menu

Does anybody know why some of item are not appearing on the object menu boxes?Man of them are missing, no preview and no possibility to use them of course.Sorry for my english

Anonymous by Not applicable
  • 834 Views
  • 3 replies
  • 0 kudos

Can't pair Go with Moto G6 (Android 9)

Someone loaned me their Oculus Go. I can't pair it with my phone. I saw somewhere that you can't connect one Go with two accounts. Maybe that was the problem. Tried to do a factory reset on the headset but holding down the + & - volume didn't do anyt...

Anonymous by Not applicable
  • 352 Views
  • 1 replies
  • 0 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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