Error code “Ask a parent”

I try to get connected to WiFi with my son’s Oculus. I keep getting an error code that says “Ask a parent for help by Jan. 23 for options” then a clickable banner that says “Generate a new device code”. When I click it, it says “An error occurred, pl...

incorrect password even when the passwords correct

im trying to log on to my oculus account through laptop but it said incorrect password so i went and changed my password entered my password onto the login sight incorrect password i done this maybe 3 times every time said it was incorrect but on dif...

Fraud charges

Hello.I just noticed 2 charges from Occulus, one for $100 and one of $25These payments were made using my debit card from Costa Rica without my permission or knowledge.My bank is investigating but I'm not sure they'll help me.Is there a way for you t...

Air Link crashes after 10 minutes of play, link cable doesn't work at all.

As title says. Any time I try to use AirLink lately, it works semi-okay for about 10 minutes and then freezes and goes back to the Quest AR menu and makes me re-connect to Quest Link.I bought a Link cable last year, and have never gotten it to work f...

Support team not responding to warranty claim

Hi, I’ve sent numerous emails and proof of purchase/device and box serial number details to the meta quest support team and am not getting a response regarding what is happening with my warranty claim. - Meta Quest Support: Case #07815412: Meta Quest...

How do I cancel pending follow requests?

So I found out that I sent 5 follow requests to people i don’t remember and I want to cancel them.ive already tried looking everywhere in the people section but I can’t find them.i just want to clean up my account and make it look more tidy, this rui...

What GPU do YOU use for PC VR?

It's 2025 and I'm curious what GPU pcvr gamers are running most in their rigs. I'm currently running an AMD RX 6800XT

Account Creation

Cannot get response to I agree in Body Combat or continue in other options

Hi!I am completely new to VR. I purchases the Meta Quest 3 a couple of days ago. I was excited to try Les Mills Body Combat. It I can't get the “I Agree” to be accepted. I also can't get the “continue “ to accept in Meta Horizon Worlds nor create a n...

Quest 3s cable link no hands tracking support

I can't use hands tracking when I use steamVR while use USB connecting quest 3s to pc, but everything work fine when I use steamlink from Quest 3s by wifi (I have to use usb cable due my weak wi-fi signal)Is it normal that we can't use hands tracking...

Quest 3+Link cable+iRacing Quest firmware/software crashes. Freezes. Forces PC reboots...

So I already exhausted all my options with Meta support. They gave up and said file a bug report.I find this totally pathetic given how much I paid for this product.I've tried the release version of the Meta Quest Link app and also the Public test ch...

Not able to connect my pc to meta quest 2

I have been trying to connect my meta quest 2 to my pc but when I try to connect it, it doesn't work. I opened the meta quest link app on the pc, and I tried to connect my pc to my meta quest 2 using both link cable and air link. They are both connec...

Did Meta block me? I am having issues activating Meta+

I purchased a bundle of a quest 3, a warranty, and a 2 year subscription to Meta +. My meta+ has not been activated. It has been over a month with no one fixing the issue. I am just getting BOT replies. And yesterday my phone number on facebook and W...

metacam, metaservice, os updates not working on quest 2

i keep getting one of these messages:oculus core meta services keeps stoppingvr metacam keeps stoppingos update keeps stopping.and then the headset reboots. so it's stuck in an infinite loop.windows 11 does not recognize the headset, but adb usually ...

Can’t confirm boundry

When I turn on my device I get a prompt showing an icon to ‘confirm boundry’ or ‘set my own boundry’ with my hand device. When I try, nothing happens, I can’t proceed. Hope someone can send me a simple solution.sjc2hnl

Game won’t installing after purchasing

Ok so I just got a oculus quest and I then purchased blades and sorcery nomad but when I got to my library on the headset it’s not there, on the app it says that it is purchased but it gives me no option to install, can anyone help

Meta quest 1

Hi, been trying to install games such as VR chat but unfortunately when I click to install it doesn’t download, instead it starts then immediately stops and says it’s “not installed” I’ve tried a range of solutions from factory reset and recent softw...

Extra accounts? Meta, FB, Insta, Oculus, etc?

Hello,My apologies for mistakenly posting this in the VR forum as well.Believe it or not, this is just a summery:I recently bought a new cell phone and installed Facebook. It when I tried to login to my FB account, it made me login in to a meta accou...

Utterly confused: multiple accounts, meta horizon, facebook, meta, instagram, etc.

Hello,Believe it or not, this is just a summery:I recently bought a new cell phone and installed Facebook. It when I tried to login to my FB account, it made me login in to a meta account. It also created a new FB page without asking me to do so. Now...

Running the Unity Editor Playback on Virtual Desktop

Hello all!I have been working on making myself completely remote with my VR work. I have managed to decouple everything to a remote system via Parsec and Virtual Desktop (w/ sideloaded add-on) save for one thing. I am trying to make it so that when I...

HACKED DUE TO META HORIZON ACCOUNT

INSTAGRAM ARE REALLY OFF NOW THERE IS NO WAY TO RECOVER MY ACCOUNT AND EVEN AFTER I WENT THROUGH SELFIE VERIFICATION ETC AND PUT BACK MY PHONE NUMBER AND EMAIL, THE HACKER COULD UNDO EVERYTHING BECAUSE I CAN'T UNLINK THEIR META ACCOUNT!!!!!!!! HELP, ...

My quest 2 mic is not working

I was playing nock with a buddy of mine switched to app chat from our party chat and it completely broke my mic. I have tried to fix it since by:1. checking all my settings making sure it wasn't muted2. Factory Resetting3. testing on both air link an...

I am so stressed about this someone please help me

Help 1: Pleassseeee help I have a friend named Taco she has a private account and I can't friend her it doesn't give me a follow option it only gives me block and report Help 2: I can't call in group calls I can text but the join call or call button ...

Meta Quest 3- SUPPORT

It's hard to explain how incredibly horrible this entire experience has been. I have a refurbished Meta 3 Quest that I cannot pair with my new Pro Controllers. I cannot get past screens because the controllers are not updated on WiFi but I cannot get...

oculus quest 2 slow internet connection

I've tried a lot of things resetting my wifi factory reseting my headset uninstalled and reinstalled games but no matter what i do my internet connection is so slow i did a spped test on oculus and it was 0.01 mbps and i did a test on my PlayStation ...

Facebook Locked

Hello, can someone help me how to fix a problem?my facebook is already locked and need to verify using credit cardI don't have a credit card and someone hack my facebook account. please help me please

Mirroring glitches after update

Hello everyone, i have a META QUEST 2, which i use somethimes to dispy 3D projects on a app called VR SKETCH, that last time i used it (march) everything was fine. As a fact, i have two devices, on one i noticed that after i updated the system, only ...

Cannot log into Meta Quest account

My 2FA is no longer working and I cannot do anything with my new Quest 3 as I cannot log into my account.Someone please contact me to have it reset.

Cannot create a Meta For Developers Account

HelloI'm trying to create a Meta for Developers account using the browser and PC that I always use to log into Facebook and Instagram, but I keep getting this error when I input the code sent to my email:You can't make this change at the momentThis i...