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Forum Posts

display port disconnecting

I start up the oculus and the main menu has nothing wrong with it. Then I go into a game, the white light near the lenses go's orange, the screen goes black and a notification pops up saying the display port has lost its connection.

Black screen

I was trying to update my quest and then every time I boot it. It stays on a black screen and I can’t do anything. I have restarted it and done everything and it is still a black screen. What do I do?

MrWeeb25 by Honored Guest
  • 618 Views
  • 2 replies
  • 0 kudos

First Contact

I'm enjoying first contact but I feel like I'm 2 sitting at the adult table. The computer table (in the program) is up around my chin. Can I adjust that?...and if so how?Thanks for any help

Diannecal by Honored Guest
  • 690 Views
  • 1 replies
  • 0 kudos

Payment Method Not working

Recently i got my quest 2 but all the sudden my cards are not working it wont let me add a new method so if someone can help that would be awesome

Why can't I add a payment method to my account?

Let me preface this by saying that 17 days ago everything was working fine when I added my credit card and purchased a game with no problems at all. when I logged on today and I saw GORN had been added to the shod and I went to buy it, my previously ...

T-I-X by Explorer
  • 5663 Views
  • 15 replies
  • 0 kudos

Cannot share apps

App sharing was working, And all of sudden now it's not and nothing I've done including resetting and reinstalling everything.. Something's changed. Please fix and help.

Tezwand by Honored Guest
  • 3099 Views
  • 10 replies
  • 5 kudos

Game download stops midway

I boughtVader Immortal (III) yesterday from the Oculus Store. I tried several times toinstall it (directly from the Quest 2 interface), every time the download willstart, and EVERY TIME the download will just stop midway. Sometimes at about10%, somet...

Anonymous by Not applicable
  • 9115 Views
  • 12 replies
  • 3 kudos

WON’T ACCEPT PAYMENT METHOD!!!

So I purchased a paperweight. There is no way to get oculus to accept my payment method. No support responses. This is bullsh1t. I cannot believe FB doesn’t have some developers getting this fixed. There are hundreds of people with this problem and t...

pajagre1 by Honored Guest
  • 777 Views
  • 1 replies
  • 2 kudos

Payment method

I have put in 2 different cards into the store but they won’t work keeps saying “unable to add payment method” I’ve tried multiple devices and everything I’ve bought stuff with these cards today too so I don’t know what’s the problem

Oculus App doesn't recognize my camera settings.

Hello!I come to you with a problem that I have been messing with for hours and couldn't find a single person who has the same problem as I have.The problem states as in the title that when setting up my oculus rift S through the configure headset par...

SantaDog by Honored Guest
  • 707 Views
  • 0 replies
  • 0 kudos

headset connection

Headset wont connect with Link to PC, just shows the usb cable and unable to click continue tab

Isles31 by Honored Guest
  • 362 Views
  • 1 replies
  • 0 kudos

MOBILE Moniter Display show in Black

Oculus quest update v29 Install and reboot already but can not start mobile. Display show Black. Please advise the method to clear this problem for me.

bbiirrdd by Honored Guest
  • 649 Views
  • 2 replies
  • 0 kudos

Can’t finish payment method

When I put in my debit card information into the store it says “Unable to add payment method” in the app and in the headset.

Black screen when turning on.

Whenever I turn on my oculus quest two the screen is black and I can't do anything. I know there is no problem with the screen, i can pull up the power off screen and when I hold done the oculus button it shows it as if I was resetting the camera vie...

Oculus quest update v29 Can not use

Oculus quest update v29 Install and reboot already but can not start. Display show Black. Please advise the method to clear this problem for me.

bbiirrdd by Honored Guest
  • 569 Views
  • 1 replies
  • 0 kudos

PC connectivity stopped working

I used to be able to connect my Oculus Go to my computer, and it would appear on the Windows desktop as a storage device, and I could transfer files to and from it like a flash drive. Then one day it suddenly stopped letting me do that. Now, the head...

Why Can't The Rift S Use Hand Tracking?

I am a huge fan of Oculus's work on the Quest with all of the cool abilities and things it can do its just an amazing device. I really really think the hand tracking software is pretty cool. But I still have some questions as a Rift S user. Why can't...

Resolved! Everything is missing

Whenever i go on my quest it shows that i have absolutely nothing in my library no browser no games etc, and when i go to the store nothing shows up at all i had tons of games and now i cant play any, help?Also i think this started as soon as i start...

Turning on and charging problem

I bought the Oculus quest in Canada and brought to Korea. I tried to charge it with converter and it worked but once it turned on, the screen turned black so I tried to reset it by pressing both turn on button and volumebutton. But right after the li...

Warhammer 40k Battle Sisters saved games not working

HelloI am having trouble with Warhammer 40,000: Battle Sister.Oculus PC version with Air Link to Quest 2.The games checkpoints do not work. Game runs fine. After finishing anychapter (1 + 2) quitting the game and coming back. All progress islost. Con...

Ocboc by Honored Guest
  • 932 Views
  • 0 replies
  • 1 kudos

Double Minimums: Storage and Price

I'm having two issues. First off, I'm trying to download a game that says I need a minimum of 3 GB. It says that I don't have enough room, click on this button to go see your folders, etc. I do so, and the page I'm taken to shows that I have 4.89 gb ...

Initial Setup

Hello, I just bought my Quest 2 and for some reason I am stuck in a restarting loop on the software update during the initial set up. Anyone no how to fix this issue?

Brandonla by Honored Guest
  • 373 Views
  • 0 replies
  • 0 kudos
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