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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Oculus setup keeps failing!
I am convinced my computer hates me. When I try to run OculusSetup.exe it downloads the files and begins installing but then fails and tells me to restart the computer.I have tried restarting several times.Computer is fully updated. All antivirus is ...
the rift s is not being detected after the update.
can someone help i tried every thing. it all screwed up when the update dropped. is there anything i can do to fix this. ive played it on this system before. so everything is compatable. what do i do?
Oculus Go update error.
I reset the VR to factory settings. It has updated and the update remained 100%. For 2 days the headset says restarting but it won't.what should I do.
SUPPORT NOT REPLYING TO MY REFUND EMAILS
Guys I am in need of urgent help, I have sent off multiple refund requests for my Rift S to Oculus, all of which specified the usage of the product, why I am returning it and all of the required information for a normal refund request. However, I jus...
unintentional 2 accounts - One old from CV1 and now Quest 2 - How to combine?
If I plugin the cable to headset and PC, it shows my old account with my apps and old settings. When I unplug the cable, it shows my new account, with nothing in library. I want have both in one. It seems that both are connected to my FB account.. I'...
Frequent crashes with my Oculus Rift S
HiI have been experiencing very frustrating in-game crashes on my Rift S. Games like Vader Immortal, Discovering Space 2 and Superhot VR will crash randomly after a few minutes. The in-game picture freezes and then the Rift S goes black. The game on ...
Mouse doesnt work in dash (rift s)
My mouse just suddenly stopped working on the virtual desktop in oculus dash. Ive tried restarting oculus software and it doesnt change anything. I can do everything else like resize the screens but cant use the mouse to click on anything on the scre...
USB port dilemma with the Rift S
So, I've been having an issue with the Rift S where the arm tracking would just randomly stop and the only thing that would work is the wrist rotation. I've tried troubleshooting this: covering up the mirrors on my closet door, pulling the shades on ...
Oculus Application not recognizing download of Medal of Honor
I purchased and attempted to install Medal of Honor on my PCOn my hard drive I can clearly see the full 170GB file; however, the oculus app only shows it at 60% complete and it will not respond to clicks to pause or stop the download. I also cannot e...
My games that I bought to play on PC with my Rift S don't show up as owned on my new Quest 2
I bought a Quest 2 recently since I wanted to more easily bring my VR set up to friend's houses and show it off. I thought that I'd be able to sign in with the oculus account that I use on PC and asses all the games I've bought on that account. But f...
my tv app quit
for some reason, my tv app quit on my oculus...that means games that require a setup on the internet now don't work along with all the lovely suggestions from oculus, plus now i can't access any of the cool experiences, like you tube, oculus tv...HEL...
Headset sensor check (Sensors Can't Track Headset) OUT OF THE BOX! Please Help!!!!
I bought a Rift S about a week ago and I've tried a plethora of things to get this thing working. I've tried the suggested unplugging and plugging the head set back in. I've ordered USB power hubs to try to power the headset separately from my set. T...
Order not being sent, no contact and weird requests.
So about 3 weeks ago i ordered one of the replacement facial interfaces since I get bad rashes from the standard one, leaving only my girlfriend able to play.Now since I still hadn't recieved any tracking info after about 2 weeks, i opened a support ...
Why does the Oculus app say my Oculus-ready PC does not meet the minimum requirements?
Just as the title says, whenever I go into the oculus app, it says my pc does not meet the minimum requirements although this Computer (CyberPowered PC) is Oculus ready. It's pretty annoying seeing that large block of text. Any ideas as to what's goi...
Play mode not reliable when using Oculus Quest 2 in Unity
HiI'm developing a thing for my Oculus Quest 2 and I'd like to use more play mode in Unity, so the process I more fluid, but I find it super not reliable. I can build and run the .apk to Quest no problem. And the play mode sometimes works properly, I...
Laptop switching between plugged in and battery when in VR
Hey recently bought a new Quest 2 and am trying to play some games via Oculus Link. However, when I try to do so. My laptop will switch between plugged in to battery only during gameplay which leads to serious stuttering problems and huge fps drops. ...
Oculus is taking a silly amount of time to respond to emails
So i have submitted multiple support tickets, emails and posts on this community forum all of which have had a means to an end.Its like there is noone in the oculus offices and its all just a ghosttown, I want to refund my oculus rift s as i dont hav...
v25 issues with Elite Strap battery - Green LED remains on when unplugging power.
I've noticed that while I have Quest 2 charging, and powered off, then unplug power, the green LED remains on indefinitely. Until I press the button once.Also sometimes the Quest 2 will not boot up on first time of turning it on. Shows an Oculus logo...
Is there a way to boost Rift audio output levels?
I could've sworn that the audio volume a few weeks ago was higher, right now I feel that the volume even at full (in Windows and then also at full in Oculus) is a notch or two too low. (I don't want to boost with "Loudness Equalizer")Is there a way t...
Stuck on set up completed!
System has down loaded completely but I'm stuck on that screen..won't allow me to go to menu to start playing.
Cant see my purchases on pc?
hello! I have purchased Beat saber on my phone for my headset, and it works fine, but now i want to try it on pc, as i have a link cable. Thing is, it doesn't register that i have purchased it, neither in the history nor in the apps. Is there a way t...
Friends
Did things change from v23 onwards?Was able to accept friend requests on my oculus account but can no longer.
Can't download the oculus link software
I have tryed everything. I went to 15 different forums and nothing works. PLEASE HELP ME
Resolved! Help! I can't take off my Oculus Touch battery cover.
It was easy the first time, I just gave it a little push with my thumb and it would slide open, but when I tried to change my batteries today, it won't slide open no matter how hard I push, any suggestions?
new Rift s Giving error "Oculus isnt working correctly" after about 30 mins
After about 30 mins of play i unplugged my new rift s only to plug it back in later and it to no longer work only giving the error message stated above, i have tried to remedy this issue in a multitude of ways from resetting the viewport cable to upd...
Oculus support, perhaps the worst customer service experience I've ever had.
I swear to god, this has got to be intentional from Oculus support. I bought a game on sale last night. This morning I saw that the game was part of a package deal with 3 other games, and was only about $8 more than what I paid last night. I contacte...
Oculus Rift S showing only a black screen.
When i connected my oculus rift s to my computer the headset just didn't show anything at all, i tried to open a game on the computer and the headset still showed a black screen, on the computer monitor and the game was there, i could move the headse...
usb connects but display port doesnt????? HELP PLS!!!!!!!!
when i load into the app it only says my usb is connected and this has been from the very start.
Return
How long does it take for oculus to send a return label. It's been almost a month I had been waiting for them just to email me a return label or tell me how to return the product they already said I can return. Each email just keeps saying we recieve...
Purchase not coming through
I need some help. I've purchased Sports Scramble for the Quest 2 but the "Purchased" sign that replaces the "Purchase" button didn't actually pop up. It just disappeared. It doesn't pop up in my library but says it's purchased on the store. When I tr...
