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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Can't login to my meta quest 3 or the app

  I have no idea what happened I've had my quest 3 for 2days and it's worked perfectly but now tonight I go to use it and my account won't login at all. It won't login into the quest 3 the app or even Google

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Quest 3 . Lost all games after factory reset

Hi, did a factory reset and now all games are gone from my headset. When I go to the meta app on phone to launch, it states game is already on headset? When I check the apps via settings on headset they are not there and I have the blue circle contin...

hi

i need help is the rtx 3050 allowed?

Appeal of a Facebook Account Suspension

suspension on my Facebook account. When I try to log in, I am told that my account has been suspended for not following Instagram’s rules, specifically regarding an account named “m.muyna”. However, I have no connection to this Instagram account, and...

Can't pair quest 2 after factory reset.

I m trying to add a second account on my quest 2 but i kept saying "something went wrong , try again later" , so i went ahead and factory resetted the quest 2.now when setting up after downloading the updates in the factory reset , it asks me to pair...

Anonymous by Not applicable
  • 4492 Views
  • 11 replies
  • 1 kudos

Help! My Facebook Account Was Hacked and I Can’t Log In

Hello,My Facebook account has been hacked. I was able to reset my password, but the hacker had already enabled two-factor authentication (2FA), and now I am completely locked out.The hacker also:Removed all my friendsDeleted my photos and postsPossib...

Quest pro controllers update stuck at 0% on quest 2

So I got my meta quest pro controllers for Christmas and I tried pairing them with my quest 2 and it worked until this update message pops up saying that my pro controllers are doing an update but the problem is they been stuck on 0% for ages and I t...

LF.15 by Explorer
  • 500 Views
  • 6 replies
  • 2 kudos

Quest 3s right controller issue

I recently got a Quest 3s and played it about 2 times but suddenly the right controller wasn't working ive tried changing the battery and even the foil trick but it constantly flashes white and i cant even repair it as i hold down the b and meta butt...

Trying to buy shiny rocks in Gorilla tag

Hello,I'm hoping someone more experienced than me in their kids using VR games can help My kid wants to buy some shiny rocks in Gorilla tag. We tried going to the ATM, but we had to type in a "creator code" first, and then was asked for a pin code. ...

Instagram Birthday Change

IDear Instagram Support Team, I'm writing to request assistance changing my daughter's birthday on her Instagram account. Despite verifying account ownership, checking Facebook connection, ensuring no age restrictions, and following troubleshooting s...

Meta Account problems

I have found myself unable to change my profile picture on Meta Horizons and Quest 3S. I have tried the website and the Account Centre, but it just doesn't work. I have also tried adding a phone number, but I can only use it for 2FA and I can't confi...

Keyboard Tracking Not Available on Sub-Profile

Hello,I’m trying to enable keyboard tracking in passthrough mode on my Meta Quest device. The feature is available on the main profile, but it does not show up in Profile 2, which is a sub-profile under the same account.I would like to know if there’...

DarfE by Honored Guest
  • 133 Views
  • 0 replies
  • 0 kudos

Quest 2 AMD 6900XT ASW does not work. (DCS)

Dear Meta Community, I am fighting with a problem on my Meta Quest 2 6900XT PC. I only use the Quest für the Flight Simulation DCS and I know for sure in the past (3 Years ago) ASW did work just fine in DCS for me. It halfed the Framerate and generat...

RoboHac by Honored Guest
  • 83 Views
  • 0 replies
  • 0 kudos

PCVR - stuck on "loading" screen

Hello,I have games installed on my PC that support PCVR.I added the exe files to the library in the Meta software.When I connect my Quest 3 using airlink, I can see the games listed in the library.When I try to load any of the games, it shows a "load...

Aburdo87 by Honored Guest
  • 151 Views
  • 0 replies
  • 0 kudos

Cannot Log In To My Account

I have a meta account for the oculus s3 and it was working fine until today. Now suddenly I can’t login. I followed the steps to link my old account to this now new account that I don’t even want and NOTHING transferred. Not my username not my purcha...

Forced to make Meta account. Lost old gmail account

Today I went to use the meta app and it forced logged me out of my Gmail and said I need to make a Meta account. It said if I want to use my Gmail that everything would have to be transferred.It set up with Facebook and now all my games and payment m...

Email account hacked then hacked meta and instagram

I have tweeted with no response. I have tried so many times to log in to change password but it won't let me as the hacker has changed my email address on my accounts so they get the reset request. The so called helpful page on meta and instagram is ...

Meta Support Not Replying

Hello why is Meta mot responding to support? Someone joined and said that she will transfer me to other agent. But no one joined the chat and they made the chat hanging. Anyone who can help..?

Facebook account disabled!!!

My account was hacked a couple months back which I provided the info to Facebook when prompted. They still disabled my account for no reasons involving me. All my memories and all my quest 2 games are now gone. I can’t play my quest 2 or login so it’...

Miggz234 by Honored Guest
  • 3783 Views
  • 6 replies
  • 0 kudos

Games like gorilla tag not letting me join codes or play

I tried playing gorilla tag with one of my friends and we tried to join a code and wasn't working, so we tried playing among us and it wasn't loading up or letting us play after that we tried capuchin wasn't letting me join a public or a private code...

22178k by Honored Guest
  • 13975 Views
  • 16 replies
  • 2 kudos

hacked and now disabled IG acc

Hello everyone, I’m struggling with my Instagram account after it was compromised by a hacker, and I’m hoping someone can offer guidance or Meta can help with this hacker that hacked my account.Here’s what happened: My Instagram account was hacked, a...

Meta Horizon app keeps crushing when opening

App keeps crushing when I'm logged in and I'm trying to open the app. If I clear the cache and data I can open the app, but after I log in the app starts to crash when I'm trying to open it.What I already tried to solve the issue:- reinstall the app,...

Resolved! Refer a friend not working

One of my friends bought a quest 2, we decided to log in with my referral link for the store credits and after we finished setting things up. None of us ended up getting any store credit. I tried using the link again but it said the Facebook account ...

MikeFMejia by Honored Guest
  • 12385 Views
  • 25 replies
  • 11 kudos

تجربة خلط الواقع المعزز في الفن البصري

انا هنا جديد و اريد أن أشكر فريق الاستضافة و قبول طلب الانضمام الى المنتدى الرائع هذا .انا فنان تشكيلي كما أعتقد لدى تجارب متعددة في الفن التشكيلي و الرسم و التصميم و الوسائل المختلط و أقوم بمشاركة اعمالي الفن في

Facebook<\p> دائما و لقد استفدة من ما

...

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