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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Unable to install Oculus software

Well, I'm out of ideas here. I want my Oculus software on my (smaller) Solid State C: drive so it runs quicker. Win10 clearly lists my C: drive as having 59.2 GB free of 223 GB total. My 1TB conventional spinning disk is where my Downloads directory ...

sgtlyxix by Explorer
  • 1130 Views
  • 4 replies
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Unable to install oculus to a different destination drive.

I'm trying to install the oculus app onto my pc the website keeps trying to install it to my c drive, but I need it to install to my d drive. I followed the steps that in the support section which said to type the following command in the run box: C:...

TJxx03 by Honored Guest
  • 495 Views
  • 1 replies
  • 0 kudos

Promo code not working

I received a notice in the Oculus app that I have a promo code for 30% off my next purchase but when I tried to use it to buy a new game it said it couldn't apply that code to my order. So how can I redeem it? There were no restrictions in the origin...

Unable to order Oculus Rift S

Hello. I recently ordered an Oculus Rift S. I paid with my credit card (Mastercard) and recieved an email stating that they were unable to withdraw any money. Then I tried paying using Paypal, but that didn't work either. I've contacted my local bank...

Maj0nas by Not applicable
  • 488 Views
  • 1 replies
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Friend can't log into merged Facebook account.

My friend has had this issue since as long as he has had his oculus quest 2. Every time he tries to log in via oculus info, it tells him that his account is merged with a Facebook account. Whenever he clicks on the thing to open his browser for the F...

Does a GTX 1650 work with the Rift S?

The minimun required specs for the Rift S say I need a 1050ti or greater. I don't know If the 1650 is better or not. I'm not good with these type of things so I need some help. Sorry for bad English.

Anonymous by Not applicable
  • 5834 Views
  • 7 replies
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Can i use index controllers with Rift S on oculus

I have a rift s and want to get the index controllers. The only problem is that my friends have a quest 2 so i play on oculus with them. I use steamVR but i am wondering if oculus supports finger tracking from the index controllers when im using ocul...

pwm_123 by Not applicable
  • 3156 Views
  • 1 replies
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Oculus Debug Tool CLI

I have found that using OculusDebugToolCLI.exe to lock FPS @30 works very well for a particular program, but every time I want to run that program I have to re-enter the command.My question is: Is there any way to Auto Execute this when I start up, O...

I cant't buy a new game

Help me, please! I tried to buy a new game but I have not succeeded. At the end of the purchase procedure it tells me content blocked.

Anonymous by Not applicable
  • 983 Views
  • 4 replies
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star trek bridge crew on quest issues!!!!

just bought this game on the oculus store. it requires you to link it with your ubisoft account. tried this but when i enter my details on the link page it just says "unsupported post requsted" and doesnt go any further. have i just paid over £22 for...

Rift S losing tracking and Static screen

Hey all. I know the internet is full of this error but i cannot find a fix yet with the purchase of extra hardware.So i got the Rift S to replace my old Rift. Since i also was in need of new pedals and steering wheel for simracing this was the cheape...

FearNoFoe by Honored Guest
  • 1856 Views
  • 2 replies
  • 1 kudos

Change my Username

Hello, I play pokerVR and on January 26th I bought 55000 chips and 300gold, under this pseudonym Navycrew37, here is my problem, I changed my pseudonym by F48i3N under my Oculus software on my pc and I lost all my chips and gold, how can I get back b...

F48i3N by Honored Guest
  • 336 Views
  • 0 replies
  • 0 kudos

Oculus quest 2 isn't connecting to computer

When I try to connect my oculus quest 2 to the computer it doesn't work. I've gotten one of the recommended cables and the oculus app on my computer but when I connect my headset to the computer, connect the headset to the app so it gives that green ...

Crimsonn- by Honored Guest
  • 421 Views
  • 1 replies
  • 0 kudos

Black screen on boot

So i got my unit yesterday. PLayed with it for an hour or so and went to bed, next day after charging the unit overnight the problems start.Unit boots to the oculus logo, controllers vibrate, then i get 3 white dots and it goes into standby mode. Not...

Alucardlb by Honored Guest
  • 273 Views
  • 0 replies
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Warranty

Update 1/29/21Spoke with Lisna in oculus chat....she was very helpful. Hoping to get this resolved soon. Request (2123857)

eerforce1 by Honored Guest
  • 278 Views
  • 0 replies
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oculas link wont work with my msi gaming laptop

I have a MSI QE62 6QF Apache Pro gaming laptop with a Nividia GTX970M graphicsWhen Loading Oculas app it says Graphics card not compatible - click here for info - when i goto the infor it says my graphics card is supportedOn verge of selling my quest...

Aceliam10 by Honored Guest
  • 636 Views
  • 2 replies
  • 0 kudos

I want to change my email address

hello everyone, I tried to change my email address but the old email not working anymore.I ca't get the code from the mail.how can i change my email?

How to fix bricked oculus sensor

So I used the steam vr and oculus firmware update and one of my cv1 sensors just stopped working not detected on my pc and the light dim turns out its bricked any ways I could fix it? Thanks,Chris

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Tips and Tricks: Charging your Meta Quest Headset

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