Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 78664 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

UPDATE STAR TREK BRIDGE CREW

Hello,Unfortunately, I can not update the said game. It always comes back the error contact the support! What can I do? All other updates go through without any problems! ## thanks

Laforce by Honored Guest
  • 319 Views
  • 1 replies
  • 0 kudos

Headset HDMI is not being Detected

Hello,yesterday I downloaded Oculus Rift for Touch and also installed everything, it all went ok, then when it came to the configuration of the Headset and this stuff happend:I could connect the 2 sensors, the Headset usb, BUT NOT the Headset Hdmi- w...

Need help with choosing usb extender for oculus sensor

Hello,I just bought a normal 3m usb extension cable for my sensor and it doesnt work. Power is the problem i think... Now im looking for another one and found one in my country. its and active one. Would this work ? https://www.senukai.lt/p/laidas-us...

OniX183 by Honored Guest
  • 708 Views
  • 1 replies
  • 0 kudos

HDMI Issues

My Rift Headset is currently acting up for no reason, as far as I can tell. Under Devices in the app, it says that my headset has no HDMI connection. The USB is connected, and my HDMI cord is connected to one of the ports in my graphics card. I tried...

Gross Replacement Headset

I got a Oculus Rift as a gift from my older brother about 6 months ago. One week ago i was happy with the services that oculus provided, informing me what will be happening throughout the process. What i didn't know was that the replacement was going...

Oculus Rift Issues

Hello!I've got the Oculus Rift today for my birthday and was rearing to set it up. However, after 4 or so hours, not a whole lot was accomplished. The issues were: the two sensors were not able to be detected, but the HDMI and USB for the headset wer...

Anonymous by Not applicable
  • 211 Views
  • 0 replies
  • 0 kudos

No HMDI being found after upgrading to 1080ti

Just upgraded from my amd a 1080ti and no now hdmi not being found even after a repair install, everything worked perfect before and now can not get anything and wont detect the headset in setup on either of the ports, any suggestions help would be w...

Ajax2061 by Honored Guest
  • 610 Views
  • 5 replies
  • 0 kudos

Installing Main Rift Software Onto Different Drive

This has been stressing me out for months now, my Rift Software installed onto my C drive by default (When I first installed it) which obviously wasn't a problem at the time. But when all of the updates started releasing it became a serious issue.My ...

Can't grab windows...

In Dash whenever I try to grab a window, like a browser or file manager, it's grabbing and moving the whole desktop, not just the window I want to pin somewhere. It was working fine until the update I received yesterday. Not working if the window is ...

Muskoka1 by Expert Protege
  • 717 Views
  • 0 replies
  • 0 kudos

Oculus Screen Flashes black for a second

I just wanted people to know how to fix this problem, for I know multiple people who have the same problem. There is a easy solution to this irritating problem. This is for Windows 10, other version may be different. It might be a little technical, b...

Newbie - Rift Crashing

I am new to the rift (and just getting back into using PC's from a mac). I bought this PC used specifically for the rift. I5 processor, 16 gigs of ram, Rx 580 GPU. Im getting a lot of crashing. For example the game/experience first contact after abou...

eculuke by Honored Guest
  • 433 Views
  • 2 replies
  • 0 kudos

DK2 chromatic aberration correction and ASW not working

I don't know since when this problem started cos I don't use my DK2 to much lately but I just plug it in to do a demonstration and I do encounter this problem.The chromatic aberration correction is absent, so every thing shows a red/blue halo around,...

nnt3h3prn153.png
Anonymous by Not applicable
  • 541 Views
  • 2 replies
  • 0 kudos

Oculus home import units and sizing

I have a bust my son made with Medium and am trying to import it. When I just exported the obj and converted to glb, the object came in about 10X the size of the room. So a couple questions:1) what are the unit of Medium2) what are the units of Oculu...

TickTock by Heroic Explorer
  • 3097 Views
  • 5 replies
  • 0 kudos

Oculus home jitters

I haven't played a lot of VR lately, but since the newest Oculus home update, I noticed a certain amount of... FPS issues maybe? Thing is, I can play literally any game maxed out, and they're smooth as butter... the only issue is in the home. I notic...

Medium Won't Open

I've had this problem for maybe 4 months, which was okay because I was busy with other things, but now I really want to use the program, and it won't open. I open it from the library in Oculus home, and it looks like it is going to work, everything g...

Rift becomes unusuable after recent Firmware update

So Today I had a message for a Firmware update for my Rift, went for it, and it went over smoothly, no problems. But the moment I put on the the headset, it starts by tracking upside down. As in, I can see my sensors in VR, but the whole scene is inv...

Anonymous by Not applicable
  • 1017 Views
  • 3 replies
  • 0 kudos

HDMI CONNECTION CHALLANGE!

Good day all!Lets get straight to the point. Laptop specs: ASUS Zephyrus M G501 (VR Ready)Processor: Intel® Core™ i7-8750H, up to 3.9GHz on all 6 coresOS: Windows 10Graphics: Gforce GTX 1070 8GBMemory: 16GB DDR4 2666MHzOculus CV1So the issue im getti...

Scavo by Honored Guest
  • 720 Views
  • 1 replies
  • 0 kudos

Sound but no display on my gtx 1080ti. Orange Light

All my software and drivers are up to date. Every step in the device setup has worked perfectly until the setup of the headset itself. I can hear audio from it, but there is no display (yes, it is connected to the graphics card and not the motherboar...

Luke_T800 by Honored Guest
  • 4247 Views
  • 7 replies
  • 0 kudos
Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Labels