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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Rift S order

I ordered a rift s, but after some time i received an email saying the order couldn't be processed with my payment method (paypal). I added the same paypal to the payment methods, but from then i didn't receive anything to confirm the order is being ...

Anthik by Protege
  • 462 Views
  • 1 replies
  • 0 kudos

Driver_irql_not_less_or_equil BSOD

im getting this BSOD every time i plug in the rift s display plug. i have checked event viewer and seen the OVRServiceLauncher was not working. i reinstalled oculus and i am still getting the same issue. After the BSOD i will keep the rift s pluged i...

RIft s setup issue

When i go to setup my rift s it says everything is working fine but when it tells me to put on the headset only black screen i tried first on laptop but the display port wasnt working porperly i have tried everything please help me

Lag

Alright so I have the Rift S and I have quite a lot of problems, my hands stutter, t bad frame drops when moving around, and also things kind of get distorted/ get spiky when moving around.PC SPECS: Cpu: i9-9900kGpu: RTX 2080 TIRam: 32 gigsOh yeah an...

Dogish by Honored Guest
  • 263 Views
  • 0 replies
  • 1 kudos

Radial lines in field of view / pixel error

I recently noticed three radial green lines in the field of view on my Oculus Quest. The lines are at 11:00, 1:00 and 5:00. The lines at 11:00 and 1:00 are visible in both eyes. The 5:00 line I think I can only see on the right. The lines have only r...

OVRServer_x64.exe has stopped, Rift S, Win7, Win10 work well

Win 7 SP1, all updates, i5 3450, RX460, 8gb throw error(OVRServer_x64.exe has stopped) on insert USB 3.0. This Rift S in win 10 with this PC work fine, but this PC hardware not enouth in win10 for best-middle games, has frozen. Attached full log and ...

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maxvelday by Honored Guest
  • 667 Views
  • 2 replies
  • 0 kudos

Help! My payment method is unauthorized.

My order is on hold because the payment method isn’t authorized. I had already checked with my payment provider and got it approved but nothing has changed. I tried to update my payment info multiple times but it keeps saying that there was an error....

Cannot install Skybox VR on Oculus Quest

When I search for Skybox in the Oculus Quest store, inside the quest or through the mobile app it doesn't even show up in the results.If I click on the link from the website (in the Safari browser on iPhone) I can open it in Oculus app, but there's n...

Vali_I by Honored Guest
  • 432 Views
  • 0 replies
  • 0 kudos

Oculus link : GTX better than RTX ?

Hello, I bought an RTX 2080 Super graphics card to replace my GTX 1080, on steam VR with Oculus Link the result is very bad, video artifact (staircase) in the dark areas, I had to reinstall my GTX finally, have you the same problem? All my drivers we...

tof11111 by Explorer
  • 1111 Views
  • 3 replies
  • 1 kudos

OS out of date?

I've been trying to play echo vr but I can't because it says my OS is out of date? Can anyone help (I have my Oculus set to auto update)

GGrizzlly by Honored Guest
  • 1270 Views
  • 5 replies
  • 0 kudos

Defector graphical issues with OG Vive (Revive)

Hi,this week I bought Defector and I'm playing it using Revive and my Vive OG.I don't think these are useful to understand the issue but these are my specs: 980 ti (oc), i7 6700k (oc), 16GB ramThe game works fine at high or ultra without supersamplin...

Environments

Hi I want to change my environment on my Oculus go but option is missing I have read you click on library and environments should then appear on the left menu but it is simply not there. I would appreciate anyone's help to solve this.Thanks Neil

Cannot install Oculus Software

My log file is attached, I already tried reinstalling graphics drivers, updating them, making a new admin user and booting that user in clean mode, making a In-Place Upgrade of Windows 10, nothing works. Please help.

Oculus android app failing at safety video

Hi, I'm trying to setup a Quest headset and having trouble in the app.I can get through all of the stages but when I try to play the safety video the screen goes black showing either a white triangle/play symbol in the middle of the screen or a grey ...

csstudio by Honored Guest
  • 644 Views
  • 2 replies
  • 0 kudos

HELP Can't Install Oculus Software Windows Updates Issue?

I'm trying to install my Oculus Rift, but it is telling me to install these updates:KB2670838KB3033929They are already installed, or that's what Windows 7 is telling me when I go to install those particular update files from Microsofts website. Is th...

Aeru-Kou by Honored Guest
  • 723 Views
  • 2 replies
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Resolved! What is the refund policy for an Oculus Quest headset?

I looked at the refund policy page, but it said how to get a refund for apps purchased ON the Oculus Quest. I was trying to figure out what the refund policy was for the headset itself, like what percent will I get back and within how many days of pu...

Oculus Rift S being buggy.

First it was just a simple display port problem, ok just replug the wire and boom its fixed. Now a month later the damn thing doesn't even track, or detect when I plug it the usb or the display cable. Im probably just going to see if I have a warrant...

I can’t find where to plug the usb

I can’t fit the display port in any of the plugs on my pc where is it?I just got oculus rift s but I cant set it up can someone help me please Also I just plugged in the USB but it isn’t showing up on the software that I did

erbol13 by Honored Guest
  • 308 Views
  • 1 replies
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Oculus link Restart Computer

I have restarted/updated my computer multiple times and I have still not been able to download the Oculus Link App on my pc I have met the requirments of the recommended specs for my pc and I still can not install the Oculus Link App

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NO HDMI connection

Hi I just bought my oculus and I have read all the forums regarding the problem with the HDMI connection and none of them has worked. Here is what I have done:The HDMI cable is connected directly to the HDMI port of the dedicated graphics. And it is ...

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Game wont download?

I have had some games on oculus on the C: drive but that's now out of space and I'm trying to install it onto my  drive. I cannot download any games to the  drive I have tried asgards wrath and Onward. Any game that was installed on the C: drive in...

Broman96 by Honored Guest
  • 589 Views
  • 3 replies
  • 0 kudos

I bought a rift S without singing into my account

so basically, as you all know the rift s stock is running short, i was delighted to see that one had come in stock on the oculus page so i quickly bought it however i wasn't signed into my account and once i had finished the transaction it asked me t...

Leo4527 by Honored Guest
  • 330 Views
  • 1 replies
  • 0 kudos

Rift S Faulty Cable?

I think I have a faulty cable in my Rift S. I can place my Rift S on my desk, take the headset cable in my hand, move it up and down one inch in such a way that neither the headset side nor PC side of the cable should be disturbed, and my computer wi...

Busoni34 by Honored Guest
  • 6164 Views
  • 8 replies
  • 0 kudos

Oculus Go Not Turning on after Factory Reset

The Problem That we are having is the Oculus Go won't turn on after Factory Reset last week. I Tried Everything, and it not work, I was Removing an account from it, after the factory reset It only showing the Oculus Logo. It turned into a brick. It a...

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