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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 81763 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Pictures in Oculus Home

If you grab one of the spheres of a home that you made there is an option to take a 360 shot of your oculus home, BUT WHERRE DOES IT SAVE TO?

Lag inside HMD only.

So I have had my Oculus Rift for a couple weeks now. I didn’t touch it for about two days and when I came back today, everything was very laggy. I looked at my pc to see what was wrong and noticed it wasn’t laggy on my pc only in the headset. Anyone ...

Anonymous by Not applicable
  • 456 Views
  • 4 replies
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weird problems after adding usb/hdmi extension

Hi all!So I just finished building a PC and got an oculus rift not too long ago. It works fine but I found the helmet cable to be pretty short so I bought a USB and HDMI extension cord. The USB extension isn't causing a problem but the HDMI is making...

matcouz by Honored Guest
  • 384 Views
  • 1 replies
  • 0 kudos

Oculus Setup Not Downloading

I cannot download the oculus setup found at oculus.com/setup. I have tried on multiple browsers and computers. Anyone else seeing this?

joelf85 by Explorer
  • 15455 Views
  • 117 replies
  • 1 kudos

Does the rift work in an area with high EM interference?

I'm looking to see if I can use the Rift in an area with a lot of EM interference, and I'm concerned about the magnetometer in the Rift. Will the rift still function, and can testing this damage it in any way? If it matters, right now I have the DK2 ...

Trying to download oculus app breaks pc

So recently i've had to reset my pc because something was slowing it down, so i downloaded oculus again and plugged all the wires in and when the oculus software got to the setup part my computer started freezing for like 10 seconds every 20 seconds ...

Latest Windows Update causes rift to crash

I ma trying to ID this issue before I go to support. Hoping someone here has figured it out.First the specs:Alienware 15rI7 7700HQ CPU 2.8GHz16 Gig RAMAlienware Graphic amp with Nvidia 1080tiSecond the issueWhen I start the VR solution it starts out ...

Wrist Strap broke on Touch Controller

My wrist strap broke on my right Touch Controller while playing Echo Arena. I contacted support since it is still under warranty, but they refused to do anything about it. It seems to me that the wriststraps are an essential safety feature that shoul...

hankstr by Honored Guest
  • 8207 Views
  • 9 replies
  • 0 kudos

My monitor screen shrinks whenever I launch oculus home!

Hi @cybereality Wondered if you could maybe help with this or offer any insight, I posted it a while ago but got no comments and this happened on my old pc but I've just got a new rig and thought it would of gone but I still get it, I've edited the p...

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Nij by Heroic Explorer
  • 482 Views
  • 0 replies
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lens?.

Hi. Ive not contacted oculus yet on this issue but how can you prove it to oculus that something happening to the screen. When I move my head left and right on black background there is a pixelated white line just visible on the right lens. You can o...

occulus window ist small

Hello Guys,i have a question. since the problem with the blackscreens while playing my occulus home turned into super tiny mode and i cant rad a single word ( no it's not becasue i´m fullscreen). how can i fix it?repairing the software or reinstall d...

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Anonymous by Not applicable
  • 387 Views
  • 3 replies
  • 0 kudos

Black screen if I close then relaunch Oculus

Hello allI am on Windows 10When I start oculus for the first time after booting Win10, the headset is working and I can play indefinitly.But when I want to make a coffee pause closing Oculus and launching it later to play again, I have a black screen...

seriously sick of this update required loop

HOW do I get around this? Windows 10. Geforce 980Ti card. Never ends. Always has issues updating itself. Gets stuck in a loop. I have had to keep my windows firewall down to make this work historically annoying but this last time (and now) Im simpply...

oculus browser api

Hello,I would like to implement the oculus browser (or any other web browser) in my custom oculusGO app, is there an api I could access or any other way to import the browser into my project? TIA

Zubz by Explorer
  • 222 Views
  • 0 replies
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Oculus broke my pc!

I plugged in my new oculus rift for the first time and now NONE of my hdmi’s on my pc are working. I'm worried the icicles did something to my graphics card. I unplugged everything and now my pc’s graphics card is not working.Can anyone please help m...

Can't Update Oculus Home

For some reason I can not update Oculus Home or even access any of my games anymore. I get the banner at the top of the app saying new drivers are required. I click to install them, Home closes and re-opens and re-displays the update message. I tried...

Galaxy S6 doesn't get updates for my apps on store

HiI've very strange and critical issue.We have 2 apps published to Gear VR.We have been updating them and everything was working.Some time ago our users and clients reported that if they want to do fresh install app it is downloaded in version 1.0 VC...

Contact lense prescription

Love my rift but my eyes have been changing recently & I can no longer wear my general use contact lenses while vr-ing. Wondering if anyone knows the range your eyes need to be able to see? If it's the same as reading a book then I'm thinking I might...

Game's wont install or update. FIXED

Hi guys, I've in live chat now about this issue but thought I'd post it here since the community seem more on the ball than the help lines!As the title says my games won't install or update. I've read a few posts about this and tried all the fixes pe...

Goetre by Explorer
  • 585 Views
  • 1 replies
  • 0 kudos

Sensor Driver Download?

My sensor isn't getting identified. The Headset USB is 'ok', but the Sensor USB just has a spinning circle. I've tried plugging the sensor into every USB slot i have, including the one where the Headset USB was plugged in, but no luck. It's a brand n...

Cannot conect to Oculus Server (yes, again!)

Hi Folks,JULY 2018After not using Rift for a while I tried using it. I noticed that it was not updating or downloading a new game.Oculus was running ok apart from not connecting, in that I had a few games of RoboRecall and that all worked fine.But be...

HH_BF1 by Explorer
  • 712 Views
  • 4 replies
  • 0 kudos

Oculus Software installer stuck

I recently got a Rift and I'm trying to install the software for it. The problem with this is that it for some reason never falls to get stuck at 4.XXI quit the installer the first time running it very early in the installation because I needed to up...

Anonymous by Not applicable
  • 989 Views
  • 2 replies
  • 0 kudos

Motion blur effect after 1.27 update

Hi after 1.27 update my games are starting to get a motion blur effect when looking left right with headset not when turning left right with thumb stick.Before update everything was fine.I have updated drivers and uninstalled reinstalled oculus app.I...

Rift Setting My Height Too High

I'm hoping someone can help me out here, I'm having troubles setting up my sensors in a new room. I have 3 sensors, all about 7ft off the ground. The front 2 are spaced about 7.5ft apart and the back sensor is about 13.5ft away from the furthest sens...

Oculus Software Not installing

I'm having trouble getting my Oculus software to install. Here's what I have from the installer log - what can I do to fix this?[Debug] [7/14/2018 12:13:18 PM] Downloading 'f90fb53dcbdf8d3c6db853ea053defd2737095b0321dde4e2691e34695e14506'.[Debug] [7/...

mharp85 by Honored Guest
  • 1255 Views
  • 3 replies
  • 0 kudos
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