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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 83698 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Having a problem where my oculus randomly turns off.

i dont know if this is actually a problem or if im doing something wrong, but when on some games after about 10-20 minutes of playing my oculus would either Crash, or just turn off automatically, Or to put it in a more simple way, Im still playing a ...

SourSalt by Not applicable
  • 2668 Views
  • 7 replies
  • 0 kudos

Oculus Freezes my computer....

When the headset and sensors are plugged in and I go to launch a game it opens up the oculus software first and my computer just freezes, but after some time i can move my mouse around but cant see it and everything is delayed, and super slow.... I c...

Oculus Freezing After Starting Any Game, Help Please D:

Hello, i am having problems getting my games to work as when i start any game the screen freezes in the Oculus, then my PC freezes, and then it makes a bunch of sounds like things are being plugged into the pc's ports. I have a 1070Ti and i7 8700 wit...

Oculus Go: Microphone Randomly Stopped Working

Hi All. Everything was working fine, but I was in Social VR, and my microphone suddenly stopped working. When I tried doing a voice search on my home screen, it didn't recognize any input. Naturally, I tried 4 different headphones, rebooted my headse...

LL415 by Honored Guest
  • 662 Views
  • 2 replies
  • 0 kudos

Unable to connect to oculus setup

Just got my Oculus rift today and I tried to set it up straight away only to be greeted by an error saying "It looks like we can't reach the Oculus server. Please check your connection." When I saw the message I searched through the forums to try and...

Poor tracking on usb 3.0 Error -8602

I had my sensors plugged into usb 2.0 and the tracking was acting up where if I held still my controllers and head would slide around in game which is a problem for games like anyland where you have to be very slight in your movements to make objects...

Nvidia Color Settings

Does anyone know whether I should be using Nvidia Color settings or other Color settings for the Rift? I've noticed the nvidia color settings tend to be brighter and the other color settings darker but with more accurate colors. I've heard that you c...

Rift Audio Issue in Electronauts

I don't think this is a Rift Audio issue so much as I think it's an Electronauts issue, but not sure where else to post this. When playing Electronauts, when the bass or kick track are active (both effectively a form of bass) my audio sounds like blo...

Home App. Error

Got everything installed, open up the home app and at the top in a red bar says (Error has occurred, please restart computer) which I have obviously done serveral times.Disabled FW, reinstalled three times and same thing, plus its telling my no HDMI ...

Slith3r by Honored Guest
  • 165 Views
  • 0 replies
  • 0 kudos

Trouble with HDMI Signal

I recently got a Rift and it worked fine for about 3 Weeks when the Rift Screens would turn off and the headset would reset. The Oculus Software and whatever game I was playing would stay open and when the rift reset it would continue and then shortl...

Jay152 by Honored Guest
  • 239 Views
  • 0 replies
  • 0 kudos

Headset update loop

Hi All,This is my son's occulus and we're having a problem with the headset firmware. After clicking update the firmware then fails to flash. I've tried turning of all virus protection and reinstalling but same message.Im a Rift noob so any help welc...

Help please.

So I went to pick up my oculus (Rift) headset and when I tried to put it on the whole left speaker fell off. Im not sure what to do. I don't wanna mess with anything because I have no idea what Im doing.

lyoko006 by Not applicable
  • 551 Views
  • 4 replies
  • 0 kudos

Audio Issues RESOLVED with audio tool

{Today my sound isn't working anymore on the Oculus Headset. The volume is low and it's crackling. Should I wait till another update? What should I do Oculus? I purchased from Amazon back on February 22, 2018.}Sorry to bother support with this... The...

Manually removing a broken app from Home

About 12 months ago I moved all my Oculus games to a second HDD. All good - but at the time I decided not to move "Henry"... big files, no desire to re-watch etc etc...Anyways, every week since then I get notices of failed update, as well as having i...

Hairboy by Explorer
  • 627 Views
  • 3 replies
  • 1 kudos

Oculus Sensors not positioned correctly in 3d space.

Hello guys, I currently have a really anoying problem with the rift. When I turn around everything works just fine, but if I stop, my rift gets shifted about 30cm side to side.I've narowed it down to a WRONG camera positioning, It seems like Rift sof...

drhugobr by Explorer
  • 12357 Views
  • 15 replies
  • 0 kudos

My Rift has intermittent black screen!

Hi all,Got my rift yesterday and had time today to install and have a play around.But i'm having a very frustrating issue with an intermittent black screen.I can go through setup perfectly fine.It happens randomly and isn't straight away when startin...

TR1CK3D by Protege
  • 13775 Views
  • 31 replies
  • 1 kudos

14 weeks and counting!

14 weeks: The current number of weeks as of 8/8/2018 that I have had no ability to set up any type of new payment method on Oculus Store. This time I tried two separate computers(one with oculus drivers installed for VR, and one without) with a brand...

Pablito by Heroic Explorer
  • 633 Views
  • 3 replies
  • 0 kudos

Software download stop near the end

Good day,I have just buy new rift and try to download the Oculus setup file but each time the progress stop near the end around 4.71/4.83GB or close to 4.83 GB, it is never the same. I try lot of different way I found on this forum (see below)https:/...

JoeM243 by Honored Guest
  • 190 Views
  • 0 replies
  • 0 kudos

Oculus RIFT - RIGHT touch controller stopped responding

I have an issue with right controller. It suddenly stop to respond. I have tried to reconnect it nothing happens not even small LED turns on. I have noticed that the battery is warmer than it should be. I'm pretty sure there is a short somewhere in t...

Gear VR + Oculus Browser = glitching audio

Ever since the last update Oculus did on my S9 Plus, whenever I watch a video through the Oculus Browser the audio skips consistently, It doesn't matter what website it is (instagram, facebook, youtube, etc). Almost like a short in an audio cable. Ex...

Lone Echo - Right hand glitch

HiNew user here and been playing Lone Echo fine so far.... oculus updated itself today and everything looks in working orderGo into the game and my right hand in game is locked open.. cant close it or anything, even though it works fine in the menu s...

ChrisBUK by Honored Guest
  • 289 Views
  • 1 replies
  • 0 kudos

Why does oculus software make so many DNS requests?

I discovered this a while ago but never really felt it to be too note worthy, but after noticing that over 40% of all DNS requests made from my computer are to "graph.oculus.com" I'm getting a bit suspicious. Why does My rift need to send a request e...

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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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