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Forum Posts

Known Issue - V65 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 41 replies
  • 3 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus SOFTWARE making my mouse freeze each two seconds

Hello , so i have a problem that started occuring after the last oculus update , now each time i try to open my oculus software , my mouse starts freezing each two seconds , i honestly have no clue what causes this , i tried lowering my pooling rate ...

Anonymous by Not applicable
  • 12 replies
  • 0 kudos

Resolved! Gorilla Tag wont install

Something happend with gorilla tag that wouldn't let my play so I tried Uninstaller then reinstalling but won't let me install it again. And the weird thing is my sister's account has gorilla tag just fine but mine doesn't and I have the owner accoun...

Resolved! TWD: Saints and Sinners Brightness

Is there a way to increase the brightness through a config file? The brightness in game is low I would like to have it a bit higher. I know the game was designed to be dark but in the daytime some areas are not very visible.

headset not moving when i move

my ocules head set will not move with the screen and my controllers randomly vibrate i have tried factory reset and charging it nothing works can you help pls

Lalam1819 by Honored Guest
  • 2 replies
  • 0 kudos


Good morning, during pairing of the left touch, by pressing the down button + Y, the controller starts flashing and after a few seconds OK appears both in the controller search and in the controller pairing. The last controller finalization step rema...

luxe001 by Honored Guest
  • 2 replies
  • 0 kudos

My oculus says tv storage failed

I try to turn on my oculus it gets into a loop where it just keeps turning on and off, I tried using the power button and volume down button but that didn’t work, please help. I haven’t been able to play any of my games. I also had 500mb left.

Storage Space Bug

I have over 200 GB of free space available on my Oculus Quest 2. There is an update available for my Golf+ application but I get an error message stating that I do not have enough space available.I have plenty of space available.

Constant RED light when charging

I plug my Quest 2 in to charge. The charging light goes from White to Red. I leave it plugged in overnight and the light USED to change from RED to GREEN. Now it stays a constant RED. still charges.Should I be concerned?I am only using the c...

CanyonVR by Honored Guest
  • 2 replies
  • 0 kudos


Nice work good game but I keep having this problem where i try to sign in and it says http229 login failed retrying I know its not my internet I run on 1GB per second I deleted and installed it 3 times I also made sure the game was updated and I also...

Quest 3 cast to iphone no mic audio

Hi everyone, as per title I am trying to cast to my phone app (Iphone) some gameplay, split screen of what I see in VR and my phone camera... the problem is that the game audio is perfect but no audio from the Q3's internal microphone... not even an ...

Asgards Wrath 2 uninstalled randomly

I got onto my Oculus 2 to play asgards wrath 2 to find it had completely uninstalled and the thing said “corrupted”. Has Anyone else experienced this issue? I’m so frustrated. I literally just purchased this game and deleted All of my other games And...

Resolved! Worst Warranty replacement - Meta lost my headset

I sent my original Oculus 3 back for repairs on Feb 3rd. As soon as Meta received my headset they sent a replacement right out. Unfortunately, the one they sent me was stuck in a bootloop. I sent the 2nd headset back. I never received a confirmation ...

Broken controller

Hi. One of my sons controllers broke, I believe it was something internal as it does not track anymore. I'm sure it's not a pairing issue, as it does seem to be physically damaged. Looking for thoughts on replacements as they do seem to be pretty exp...

Cant download games on the quest gen 1 anymore.

I'm wondering if this is related to the gen 1 loosing support last year, when I try to download games from the phone app or inside the quest store, a loading circle appears followed by the VR set crashing. Everything else is working great and I can p...

pairing and headset not connecting to app

so ive been trying for the past 3 days to pair a new controller to my quest 2 and for some reason the headset wont connect to the app when they are both on the same wifi and it keeps saying that it was synced a day ago when it didnt say it was connec...

WIN_20240226_21_28_27_Pro.jpg WIN_20240226_21_28_39_Pro.jpg

quest link problems on oculus 2

I've had a Quest 2 for about 6 months now and I've really never had any major issues with it. My previous laptop was a Lenovo 5pro with a AMD 4800h and a RTX2060q. I decided to upgrade to an AW M18 with a i13980 and 4090 specifically for VR as the la...

Stuck on pull tab screen after factory reset

My battery ran out on my right controller when I replace battery it wouldn’t work I unpaired it and it wouldn’t pair up again or seem to turn on I then did a factory reset and now am stuck on a screen telling me to pull the tabs out the controllers. ...

Resolved! Quest link doesn't work on my laptop (headset - Quest 2)

After pause i've decided to play on quest 2 again. But quest link doesn't work. Even if my quest 2 see PC after i launch quest link i see only black screen with loading, meanwhile on PC app i get massage:I've not changed anything from my setup, same ...


Menu now missing when not logged in

I use a Quest 2 that I connect to a desktop computer for non-gaming purposes. Quite some time ago, my Quest 2 got disconnected from my account somehow, prompting me to go to your website and send a verification code to reconnect my headset. However, ...

Controller issue

I have a meta quest 2 and after doing an update this afternoon his controllers are having a mess about. On the phone app it states that both have full battery and are connected to the headset, however when I tries to select anything they won’t work. ...

geo15sen by Honored Guest
  • 2 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest