unable to link to my phone

Where the #&*@ is the 5 digit code u r supposed to enter? It says to look into ure headset and enter the 5 dugut code u see... I DON"T SEE a 5 digit code anywhere. Where is it? Please help...

Password Reset

Hi there! I am trying to reset my Meta account password as I bought a new quest three yesterday, however I no longer have access to the email associated with the account. Is there anyone here that can help me? Best, Sin

Can't use cards with a changing CVV

My card's CVV is one - useMeta makes you add the card and tests it before you can make a purchaseMeta uses the CVV when you add the card to your account and then when you try to actually make the purchase it's already used that CVV so it doesn't work...

Problem with adding my credit card

I have a Mastercard and I live in kuwait and when I add my credit card information and click add card it say unable to add payment method I made sure to put everything right and put the country but it just didn't work does it not work in kuwait

passcode issue

Can somone help me i havnt been on my quest for a while and today i went on it and it came up with a passcode and i cant remember what the passcode is and its not saying for me to reset it all its saying is factory reset ur oculus and i do not want t...

My quest keeps crashing whenever I look down

I have searched across all places of the internet to find a way to fix this but no one I have seen or read about has had the same problem as me. the problem started today when I was playing bonelab and I would look down and the game would pause howev...

Achievements on Rift/Link

What happened to Achievements on Rift/Link?I started playing a cross-buy game from my Quest 2 and was getting no notifications for achievements. Searching around, I could no longer find them anywhere, even for games I installed a year or two ago.

Quest 3 not recording audio when in games.

My quest 3 isn't recording audio, I've tried booting my headset and I've even tried factory reseting it. I also had this on my quest 2 and it didn't stop, the issue then carried on to my quest 3. Everything records perfectly fine in mixed reality mod...

My Rift

On the page https://secure.oculus.com/my/rift/It used to show my experiences on my Link/Rift (Quest 2), which was a handy way to keep track of purchases and cross-buy installs.Now it is just says No Rift hardware found.What happened and why?Edit: I j...

Konto wurde gesperrt gekaufte Spiele sind auf dem Konto hinterlegt

Guten Tag, ich hatte bis heute Zeit den 29.12.2024mich bei meinem Account anzumelden. Dies tat ich, und mein Konto wurde trotzdem gesperrt. Ich würde dieses Konto gerne reaktiviert haben da dort gekaufte Spiele hinterlegt sind.

Cannot purchase apps in Meta Store

When trying to purchase an app using Android mobile app Meta Horizon, the app freezes after I approve the transaction in my mobile banking app. I am attaching the screen shot with the freezed app. After retrying many times, I could purchase one app, ...

Account Hacked

My original FB account Vicki Huff Byrd was hacked. They changed the pw, phone number and email so I cannot recover. I need immediate assistance.

Purchase failing on store site - appears to be CSP

I have been trying to buy Lone Echo II for 10 days, but it just sits there and shows the spinner forever. It am logged into the right account.My payment method is valid and is the one that is saved to the account and works for non-PC Quest apps via t...

Beat saber won’t update

When I try to update Beat Saber I have to go to the meta quest store because it doesn’t show that an update is available when I click on the app. When I click update from the store it says “queued” for a moment, then it starts to update only for a co...

FLIGHT SIM QUEST 2

I've updated my PC - NEW build win 11 7800X3D , RTV 4070 Once i figure out how to link my quest 2 ( via cable ) running flight sim worked without issue, came back to it the next day and I have screen tearing /jerkyness , black bits - particularly whe...

App referral issue

Hello. There are applications that I want to recommend to my friend, but there is no option to send a referral link for any application in my account. Also, the referral status cannot be displayed. What is the reason for this situation? I would be ve...

Unable to add Payment Method

Please help I really want to buy stuff with my cash app card

Unable to create child's account in meta horizon app

I keep getting an error message when I try to enter my child's birthday "something went wrong: we are unable up create an account with the information provided." My child is 11, the birthdate falls between the correct years for the 10-12 age range. I...

Avatar

Bonjour Je joue à drop dead dual avec un ami en ligne . On peut se parler sans problème mais moi je vois son avatar et lui ne voit pas le mien!? Une réponse à mon problème?merci

Quest Pro stuck in Boot Loop after losing tracking

My Quest Pro ist stuck in a Boot Loop, after losing Tracking.I can only shut it down in the Boot Menu. If I try to factory reset it goes into the same Boot Loop.It doesnt even get recognized by my Phone. Is there anything i can still try or will i ha...

Headset doesn’t work

Today I bought a Quest 3S, after the update the headset didn’t work and stays in the resetmenu (after pushing power and volume button). I cannot get out of this menu. The headset is also not able to get more energy (doesn’t load up)is there anyone wh...

The climb

I have done " the bay" climb many times in easy. How can I unlock and do the canyon or alps?I have paid for the game so it's not in free mode.

Casque 3s non reconnu par Meta Qust Link

J'ai récemment acheté un câble link de la marque Syntech, Sauf que l'application Meta Quest Link ne veut pas reconnaitre le casque, or il est bel et bien reconnu part Windows, et est connecté en USB 3.0, le Air Link lui fonctionne

acccedentally paired phone to late on 3s

so my phone was dead.. it made sound and now its just displaying the meta symbol and i CANT get it to do anything or shut off

New Meta Quest 3s won’t load up passed the Meta logo.

I want to report poor customer service

How can I report an agent and the overall customer service?