Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 81548 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Go Netflix crashes

I can not get Netflix app to start on Oculus Go. I have deleted and reinstalled the app, rebooted the Go but that did not help.What else can I do to get Netflix working on my Go?

Oculus iOS app running on 11.3.1 crashing

Oculus iOS app crashing when attempting to launch app. I am running iOS 11.3.1 on an iPhone 6. Steps to reproduce crash, attempt to launch app from home screen. Splash screen will appear then the OS kills the app. Tried to find an oculus bug reporter...

C0nr0y by Honored Guest
  • 769 Views
  • 2 replies
  • 1 kudos

Discord trying to start in Oculus apps

Not sure what is going on, I have the Discord app showing on a one of the last apps ran, and it has a constant loading circle even though the app is running already. I am not sure why the Oculus software is trying to load anything from Discord, and w...

HDMI cable to mother board or 1080ti GPU? help!

Hey all,So i'm due to receive my rift this Sunday. I have been getting my pc ready for the day! I have downloaded oculus software and setup account etc.I have a 1080ti GPU and normally my hdmi cable is plugged directly into it from my monitor. I thou...

monjue by Explorer
  • 613 Views
  • 2 replies
  • 1 kudos

[SOLVED] Tried everything... I am lost

My PC specs:I've installed the oculus rift software and managed to do all the steps and play without any problems for about a month.After a couple of months that iI didn't play with the headset at all, I've recetly wanna reinstall in after a PC forma...

pcdtaf0eoolv.png
yanov10 by Honored Guest
  • 912 Views
  • 9 replies
  • 0 kudos

Go wakes on its own

Anyone else having this? I think I previously mentioned it in a discussion about charging, but I've come to find my Go just seems to wake itself up for no apparent reason whether it's plugged in or not. It doesn't do it constantly but I can occasiona...

MY oculus go killed itself

Ok, I've ran into a major unexpected problem.Before factory resetting I thought I'd watch an old cartoon using the gallery within the vr.I connected to my pc and allowed access, I then transferred the movies to the movie folder within the oculus; I b...

direwind by Honored Guest
  • 655 Views
  • 2 replies
  • 0 kudos

Can't detect sensor number 3

A continuation thread since last one fell off. . I have been having many issues since I got my third sensor currently as it stands though Windows sees and rift sees exactly 2 out of 3 sensors , 1 of my. old ones and the new one. Now despite showing u...

ManaBlue by Honored Guest
  • 326 Views
  • 2 replies
  • 0 kudos

hdmi not working

hi did the oculus update and win 10 update ,now can detect hdmi ??? nothing was changed just the bloody update .

cabbie-uk by Honored Guest
  • 297 Views
  • 1 replies
  • 0 kudos

Oculus CV1: open app - adjust my monitor resolution issue

Had a CV1 from day 1Not had any issues such as this...Im on the beta homeJust over a week ago started having a issue (perhaps oculus update),my screen is samsung f9000 65" / GPU GTX1080TV doesn't do 4k @ 60fps native, so I have always had 1080p 60 hz...

SBDesign by Honored Guest
  • 407 Views
  • 2 replies
  • 0 kudos

network error oculus app

hi guys. everything was working fine before. reinstalled my oculus window software after a while but cant connect after set email and password to LOGIN.i get network error message sometimes. but most times i am back in the login screen after 1-2 min ...

steam25 by Explorer
  • 212 Views
  • 0 replies
  • 1 kudos

After a year. I'm binning this hunk of crap.

After a year of having the rift I have literally had it working a total of less then a week.Every time I fix a issue something else goes wrong.Some times it just wont work despite me changing nothing.Was in a group of freinds that all got the rift an...

Stuck on Connection Status

Hello there everyone.Recentely updated to the new Oculus Software (1.3) for my DK2 and everything went well with the installation itself. However once I got the the configuring part it simply got stuck on the "Connect Your Rift Headset and Oculus Sen...

Adeilei by Honored Guest
  • 4016 Views
  • 5 replies
  • 1 kudos

Resolved! Oculus Home update notification doesn't go away

Next to the Library menu it is showing a blue dot and on the Updates page it shows a blue dot with a 1 in it, but below that there are no new updates. New updates install fine but the update count never goes below 1 and the notification doesn't go aw...

erikm by Explorer
  • 1486 Views
  • 1 replies
  • 0 kudos

Problems with HMD

I bought my first Oculus lift. I finished installing the software and installed the HMD. Numerous blinks and white backgrounds have plagued me. Why is this happening? I hope the solution will come. My computer specs are Rizen 1700, RX580 4gb. 16gb ra...

5dz3imr19hwb.gif
doziman by Honored Guest
  • 316 Views
  • 1 replies
  • 0 kudos

Dowload error

Everytime I try to dowload an app on my gear VR it say dowload failed. I tried uninstalling and reinstalling the app.

rtwynveen by Honored Guest
  • 458 Views
  • 3 replies
  • 1 kudos

Can't install software

Hey i know there's a server issue. i'm just curious when it'll be resolved. I need to get my HMD setup for a show tomorrow..

Anonymous by Not applicable
  • 341 Views
  • 1 replies
  • 0 kudos

SteamVR stopped working after May 16 Oculus update.

Steamvr is now saying device nto detected. I double checked the enable unknonwn sources to enable. I uninstalled both steamVR and Oculus software, reinstaled, rebooted pc. Aame issue. Entire Steam VR library nto accessible. Oculus native apps still w...

Anonymous by Not applicable
  • 755 Views
  • 6 replies
  • 0 kudos

I wanted to play with Oculus Touch on my Laptop

So, I wanted to play with my Oculus Rift Touch on my Laptop everything was ok the only thing was my graphic card didn't met the minimum requirements so, I plugged everything in and then it said it didn't find the plugged in hdmi cable so I googled fo...

ProRox by Not applicable
  • 363 Views
  • 2 replies
  • 0 kudos
Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Labels