Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Set Forward View

After a long break, I've started using Rift-S again for flight simulation and I can't remember how to set the forward view using the controllers while in-game. There was a simple way of doing it by pointing the controller in the direction you wanted,...

Latest driver blackscreen issue on Rift CV1?

I was forced to update oculus after months of no use of the headset. The headset worked fine on the older branch but as soon as the not optional update installed my Rift stops working completely. It is still showing as active connected but black scre...

Nynapi by Explorer
  • 603 Views
  • 2 replies
  • 0 kudos

DLC is not working anymore

A few years ago I bought Star Trek Bridge Crew and the DLC in a bundle. I could play it without any problems. Now last week I had to link my oculus account to Ubisoft Connect for the first time and now the DLC is missing from the game!I have already ...

The Climb "red" xbox controller icon wile using touch?

I've just reinstalled "The Climb" you know, cause it's awesome!But i'm Having as problem..The game keep pausing showing me a string of icons.A red (orange) pause icon, an orange xbox controller icon, and green oculus sensor and touch controller and r...

Kalec84 by Heroic Explorer
  • 1441 Views
  • 4 replies
  • 0 kudos

Headset Software Update Required...... How?!

Just went to put my CV1 on, and it telling me headset software update required..... Could anyone tell me how to do this please. I cant seem to find an update button, or an option to update. Whenever I try to search the website im stuck in a look that...

cant connect hdmi cord

so i just got my oculus rift but when i set it up everything is connected and has a green tick except the hdmi cord that connects to the headset its still stuck on the loading thing so can someone help

fz6n5b00i74s.jpg hfi74zr5li8r.jpg n68zkma5ztx0.jpg

No money on card

I recently bought Virtual Desktop on the oculus quest 2 store for $20. When I asked for a refund, it let me, and I got on my oculus, and it was gone. However, 6 days have passed, and my card still only has 13 dollars on it. As well as that, my card n...

Link Cable - Hardware Issue

I purchased the Quest 2 yesterday, with the official link cable, After clicking "allow device" on the quest I get this notification appear from windows (We cannot find you're headset please connect you're device). The cable is correctly plugged into ...

3vgetlvon30i.png
oSpooks by Honored Guest
  • 477 Views
  • 1 replies
  • 0 kudos

How to refund the game that I can't install

Hello I using oculus quest2 but I was mistaken by purchasing Beat Saber bundle for Quest Rift instead and it is not work with Oculus Quest2, so I would like to return it and buy the one for my device. When I am clicked on refund, it is said that I ha...

mijji00 by Not applicable
  • 613 Views
  • 1 replies
  • 0 kudos

Oculus Rift S extreme stutter

since yesterday I have the extreme problem with my Rift S that if I play for about 3 minutes it starts to stutter unplayably.I've tried everything: reinstall the driver (also tested several versions), turned on the cables, restarted the PC several ti...

Dr4g0on3r by Honored Guest
  • 936 Views
  • 2 replies
  • 0 kudos

error when downloading VR apps

Hello, I have a problem that when I start my sansung gear vr I get a poster that a network error has occurred. Please try again later and it won't let me install the necessary applications to use the oculusI tried everything but it won't let me downl...

wylson by Honored Guest
  • 1283 Views
  • 3 replies
  • 0 kudos

Quest 2 Black Screen Smear

Has anyone else seen something like this? Pulled it out of the box to play and saw this on the screen. Shows up in both eyes, so it does not seem like a dead pixel? Submitted a support ticket, but any help would be appreciated.

eu97tc4591vs.jpg pjppnvvpucec.jpg
ooolah by Honored Guest
  • 524 Views
  • 1 replies
  • 1 kudos

Rift CV1 flickering to black with RTX 3080

Hey all,I just set up my Rift CV1 on my new system and I'm running in to a serious problem. Whenever I launch a game, within moments the display on the rift flickers to black, and then back to the game again. This flickering increases in frequency an...

tgribs by Explorer
  • 1108 Views
  • 4 replies
  • 0 kudos

Oculus software install issue

Hi I have been using my Oculus Rift S since Christmas without issue. Recently I bought Elite Dangerous which failed to install. I have tried troubleshooting this in a number of ways so far without success. I noticed that other apps are now not instal...

Quest - No headphones detected

Recently Sound has stopped working on my Quest over Questlink. It was working fine a few days ago but today I can't get it to output sound. Sound works perfectly when not connected to the computer and playing standalone Quest titles.I've tried: Reins...

JellyHair by Honored Guest
  • 9521 Views
  • 5 replies
  • 3 kudos

games wont install

My harddrive with all my games on it got ruined, and it wont let me download anymore games on the oculus store, when i click it nothing happens and it says i have nothing installed

jumaane00 by Honored Guest
  • 27467 Views
  • 38 replies
  • 2 kudos

half-life VR menu issue

I downloaded XASH Half-life VR from side quest and it said to transfer the valve folder from steams half-life and put it in the folder in the corresponding folder on oculus VR headset. It says to use Sidequest to transfer because of syncronizing issu...

The Climb Wont Play. Shows Red Icons.

The game wont play. looks like the controller (which i dont have) isnt connected; And looks like the sensors arent being recognised either. I have 2 sensors that are fully operational and touch controllers. Havent seen anythig online about this issue...

q7c2w9znxd4l.jpg
Pat0588 by Not applicable
  • 3588 Views
  • 15 replies
  • 0 kudos

Processing for Shipping

Hi Oculus I have ordered a Oculus Rift S on January 18th 2021 and it says it is scheduled to come on the 27th and that is 4 days away from the time I am writing this and I have had my card charged but the order status says Processing for Shipping so ...

Question regaurding upcoming app sharing

Ok, here goes. Got 1st quest 2 for Christmas, and am loving it. Its attached to my facebook and whole family is having a blast. My question is if in the future I want to buy a second quest 2 so me and my son can play same game at the same time togeth...

Linked wrong FB account

Just to make things fast I chose to use FB as my profile. For some reason it picked some weird FB account that I never use. Didn’t even give me the option to use a different one. Now I’ve bought games and I’m stuck on this silly account. I really wan...

Delinden by Not applicable
  • 1063 Views
  • 1 replies
  • 0 kudos

Virtual Desktop not working right for Rift S.

So I've had my Rift S for about a month now, and I've just now realized that the virtual desktop isn't working correctly. It's supposed to let you interact with your desktop screen and use programs on it, right? Mine doesn't. It only lets me watch wh...

virtual desktop

hi I wondered if someone tecky unlike me can help. I have installed the oculus virtual decktop on my pc but when i try to connect it says no computer found. its costing me a small fortune buying parts like new gpu wificard cables ect i have reinstall...

crossplay

I have the rift s my friends have the Quest 2 but I can join them. is there a way to join them

Top Kudoed Authors
Labels