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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Rift s can't detect sensors

Hello, I have an issue with my rift s software. It can't seem to detect sensors. The thing js it's working perfectly on my main pc. I have even bought a powered type c hub to help. I tried all usb slots, I reinstalled windows on a new m.2 as well to ...

Brand new Oculus Rift S disconnects when moved.

So, set up everything, the computer has GTX 1060 and Windows 10 pro as recommended with 16 GB RAM.The program is set, everything is fine and green. When I pick up Oculus Rift headset, it immediately disconnects and the program says you need restart i...

Oculus Quest left controller stopped working

Hellothe left controller stopped working suddenly. I tried all recommended solutions (changed the battery with a new one, rebooted, performed the factory reset) but nothing.There is no white light when I press any button. Nothing.Just stopped working...

Additional System Software needed to install apps

I currently cannot complete an install. I am constantly prompted with a dialog box saying:"Finish Install: To continue, Oculus needs to install additional system software for [INSERT TITLE]"I click on the "Install" button and it churns away as if it ...

kidjcel by Honored Guest
  • 3661 Views
  • 7 replies
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Shadow Point Stuck After The Crown Finishes

I am playing Shadow Point. I got as far as completing The Crown successfully. I was brought back to the room with all the doors; the door labelled, The Crown, was all lit up, the lines and two moons lit, and the door handle lit and in the up position...

Free upgrade no longer available

Just saw the new trailer for the oculus quest two and am very excited, only to find out that if I want to use the apps and games that I've bought on the go I would have to pay the full price again. Does not seem right as its on the same oculus platfo...

hicksz by Honored Guest
  • 656 Views
  • 2 replies
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Amd radeon 530

I have a notebook with CPU amd radeon 530 (th notebook is Dell inspiron 5570 i7), the oculus quest 2 do he work with this CPU? Thanks

88miky88 by Honored Guest
  • 809 Views
  • 1 replies
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Oculus Go Sunset Hurts Non Profits

Oculus might not realize it but they just hurt a bunch of non-profits that rely on the affordable Oculus Go to distribute their content to aging and disabled populations. With the sunset of Oculus Go in December, these groups were given only 6 months...

storyup by Protege
  • 1388 Views
  • 4 replies
  • 5 kudos

What does this mean

I see this, the green bar loads, then I get the "O" start up, then screen goes black and nothing else happens!?!? Won't boot? HELP!!

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Rift S - no connection

Hello,Around each other day I can't connect my Oculus Rift S (no connection in either USB 3 or DisplayPort). First day when I came home from the store, nothing, no connection. About 2 hours later struggling it worked. The next day, no connection, tri...

Sursum by Honored Guest
  • 550 Views
  • 3 replies
  • 1 kudos

Need help.

My oculus app is saying that its running multiple apps, and its not letting me on games. Its not running multiple apps...Please help

Oculus Quest reboot loop

I've used my Quest regularly for over a year. This morning when turning it on, it went into a reboot loop. Logo showing for a while, then black screen, then logo showing for a while... I can get to the USB update menu by holding down the volume butto...

Oculus link connection over USB 3.0 freezes my PC

I recently bought a PCIe extension card, to give my pc USB 3.0 Slots. There are seemingly no drivers to install since its Win10, and the ports show up in device manager. But whenever I plug in my quest into one of these slots using only 3.0 cables, t...

My downloads keep stopping.

I've searched the internet for about 10 minutes and I can't find anything on this topic. Today was my birthday and I got an Oculus Rift S as a present. I've been sitting at 4.88gb/5.16gb installed and it's not moving from there even though it says 2....

Factory reset

My headset demanded a factory reset. After doing so its been stuck for days on downloading after connecting it to the Oculus App wifi. The screen stays on Updating with a progress bar showing halfway thru for days. I've checked my internet connection...

lakes8681 by Honored Guest
  • 381 Views
  • 0 replies
  • 0 kudos

Factory rest

So i just wondering, if once factory reset is done, all your info is wipe even account purchases?

Anonymous by Not applicable
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  • 2 replies
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Oculus software installation error on Windows 10

Hello. I'm trying to install the OculusSetup.exe software that I downloaded today from the Oculus setup section of the site (version 1.51.0.0). The setup guides me through installation, I choose a location, allow it time to download several gigs, and...

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Zaggerman by Not applicable
  • 929 Views
  • 3 replies
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Credit cards and PayPal rejected

Hey guys, how's it going?I'm trying to buy some stuff on Oculus Store and it's not possible, not even with multiple credit cards from different countries. I've tried 2 credit/debit cards from Spain, 2 from Argentina and 2 from the US. Besides from th...

CheloARG by Honored Guest
  • 575 Views
  • 1 replies
  • 0 kudos

factory reset +05010

i was having some problems with my quest (mostly screen jitter), so I figured a factory reset would get it working better. I followed the procedure on how to do it, then reinstalled the software etc. as if it were brand new. upon starting it back up,...

Oculus Rift S headset messed up my normal microphone headset

Hello, I just set up my VR headset yesterday and when I disconnected it my microphone does not work properly. It does not pick up my voice anymore despite hearing background noise. I tried db boosting it but it just intensifies the background and not...

Tymon12 by Honored Guest
  • 1755 Views
  • 3 replies
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DELETE ME

I've tried 3 browsers now but I'm stuck in a loop of "Verify your identity" 6 digit code emails. I enter the code, I get sent another. I'm at... 14 verification code emails now.JUST DELETE ME FFS

Rae2D by Honored Guest
  • 524 Views
  • 2 replies
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Oculus rift s crashes whole computer

I built a new computer for my sister because her oculus was acting up on her laptop. Now she tells me her computer completely shuts down when she connects the displayport. I've told her to stop trying to connect the headset because it could cause ser...

Kanzela by Honored Guest
  • 382 Views
  • 1 replies
  • 0 kudos

led is orange but doesn't charge sometimes

Sometimes it charges and sometimes it doesn't, even though the orange led lights up. I'm using the adapter that came with it into a wall outlet. Even though it's lit orange, it will gradually deplete instead of charging. I've tried this with the unit...

Resolved! Status: order pending

Hi everyone. My order is pending, this is normal? Who knows or solve this problem, can you tell what it this?

pls halp

I can't buy anything in the oculus store i get the error code: Error 1383118

3k0s by Honored Guest
  • 512 Views
  • 1 replies
  • 1 kudos
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Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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