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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 45414 Views
  • 111 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Network Error

Just now, I try to launch my Rift for an afternoon gaming session. When I am promted to change my Profire picture.Every time I press continue, I receive following message: "Network Error - Sorry, we were unable to set a profile photo. Please try agai...

Ephizul by Honored Guest
  • 1731 Views
  • 9 replies
  • 0 kudos

Auth broken / network down?

Suddenly this morning I'm getting this in logs, can't launch rift and strangely getting prompted to update my profile picture (which fails):26/08 08:58:17.606 {DEBUG} [Analytics] {"checksum":"","config":"","app_data":""}26/08 08:58:20.400 {!ERROR!} [...

milsonian by Honored Guest
  • 688 Views
  • 3 replies
  • 0 kudos

Auth broken / network down?

Suddenly this morning I'm getting this in logs, can't launch rift and strangely getting prompted to update my profile picture (which fails):26/08 08:58:17.606 {DEBUG} [Analytics] {"checksum":"","config":"","app_data":""}26/08 08:58:20.400 {!ERROR!} [...

milsonian by Honored Guest
  • 206 Views
  • 0 replies
  • 0 kudos

Wrong currency in store

Hi, I am from EU and I got EU voucher from Amazon.de but my store currency is in USD (i dont know why..) so that voucher does not work. When I want use it, it telling me its in wrong currencyPlease helpThanks

Rodiercz by Honored Guest
  • 1292 Views
  • 10 replies
  • 0 kudos

Oculus VR Runtime Service causing stutter in games

Hi all,I recently built a new rig with a GTX 1080, and I could not, for the life of me, understand why I would get random MASSIVE stutter every few minutes or so in games. Some games were worse than others.This problem was most noticeable in DOOM. I'...

Now the Oculus Rift won't even download the software

at first my Oculus Rift said it couldn't find the runtime service so i tried to repair it using the reinstall from the oculus webpage. When i did that it took away my oculus icon all together and now I'm simply trying to just install the software aga...

SaintBoom by Honored Guest
  • 1117 Views
  • 8 replies
  • 0 kudos

Oculus Can't connect to server

Hi all,I've been digging through this forum (among others), trying to find a solution for my issue. I'm trying to install the Oculus Setup on a fresh SSD, designated "E:". It is formatted as NTFS and is a basic disk and simple volume. Antivirus and f...

Elite freezing with 2nd Rift

Hi. I am on my second rift. I sold my first a few months back and just bought another one with the promo. Anyway everything works fine except Elite which works but freezes for a few seconds every minute or so. It is also really laggy when it does wor...

sennapod by Honored Guest
  • 230 Views
  • 1 replies
  • 0 kudos

Software Problem

Hi I bought a VR desktop PC to make this Oculus Rift work [CYBERPOWERPC Gamer Xtreme VR Ready GXiVR8020A3 Desktop Gaming PC (Intel Quad Core i5-7400 3.0GHz, AMD RX 580 4GB Graphics, 8GB DDR4 RAM, 1TB 7200RPM HDD, 802.11AC WIFI, Win 10 Home], but unfo...

q8qmail by Honored Guest
  • 463 Views
  • 1 replies
  • 0 kudos

Resolved! How can I stop OCULUS from popping up when A program is launched?

When P3D v4 is loaded Oculus loads also. I close it but it loads again and has to be closed. After P3D is unloaded then Oculus loads THREE more times. I realize that it supports P3D v4 but I want to control whether to use it or not. The random loads ...

j3Solo by Explorer
  • 467 Views
  • 2 replies
  • 0 kudos

Oculus display messed up

I have just received my Oculus and am running into issues with the display showing a "random" arrangement of chunks of the display, I have checked the Nvidia driver software and everything seems to be okay apart from my processor. The software says i...

Maximum USB 2.0 extender cable length for 3rd sensor setup

Hi,so i got the rift last week and tried the standard 2 sensor setup which worked quite good. In the next step, i ordered a 3rd sensor and a USB 2.0 active extender cable. The cable has a length of 9,75m (about 32 feet).At first, the sensor setup gav...

Anonymous by Not applicable
  • 2595 Views
  • 6 replies
  • 0 kudos

Please help vr not docking or "working"

ive cleared cashe,restarted in safe mode uninstalled ap reinstalled ......i get black screen or i see my phones hoome screen ...i made a more in depth post in vr jam because this is all new to me my vr is only three weeks old im so frustrated im usin...

Please help vr not docking or "working"

Ive had my 2017 vr about three weeks using it with Samsung 8 ots worked marvelously!!!Then my phone had error of "moisture detected in port" after this message my VR hasnt worked ....please help any ideas??So far ive cleared cashe,forcestop,restarted...

Every Day I'm Juddering

I got a Rift + Touch controllers! Oculus home works like a dream, but everything else judders. Not super hardcore, but whenever I turn my head everything definitely shakes up. The framerate is fine, the graphic quality is fine, I don't move my head e...

videos

How do I add videos to my Oculus library?

Anonymous by Not applicable
  • 298 Views
  • 1 replies
  • 0 kudos

Black Screen with audio (intermittent)

I have the oculus rift plugged straight into my GTX980 and while I'm playing the lab's arrow game the screen goes black and the audio continues. sometimes the video will restart and come back on by itself after 3 seconds or so. if I'm just standing d...

VR boundary going awol

Hello all,I bought the rift a week ago so I am still in the process of understanding how everything works but I have encountered a problem that I dont see being mentioned anywere (or I couldnt find it).Everything works fine after setting up oculus ri...

ottoatom by Honored Guest
  • 359 Views
  • 2 replies
  • 0 kudos

Unistalling Oculus Display Driver kills USB

Hi,I have an old installation of Oculus. When I tried to uninstall the Runtime, it also uninstalls the Display driver (version 1.2.8.0) on a win7 pc. This kills all USB devices on my computer, and not being able to do anything I have to do a system r...

PC Hard reboot

HelloThis problem definitly has something to do with Oculus software. Running the latest software on Win 10I run an Nvsurround setup of 3 monitors at 5960*1200 and have my Rift constantly connected through (obviously an HDMI) port.Nvidia drivers: 382...

amdr by Honored Guest
  • 420 Views
  • 3 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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