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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Messenger chat restore

Hi,Can someone help me restore my chat history in messenger. Problem is I don't remember setting up any pin. Other options such as one time code, gmail is not working for me either. How can I reset the pin? This is so frustrating for so many people y...

YOLO1995 by Honored Guest
  • 900 Views
  • 0 replies
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Ethernet question.

I currently am running a Quest 3 through air link to my PC. My PC has an Ethernet connection to my router. Problem: as soon as I do something else on the network (like discord), I get crazy tearing and PowerPoint like frames. If I peak out of my head...

kimaysa1 by Honored Guest
  • 144 Views
  • 0 replies
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Account Hacked and Disabled

My Facebook account was hacked before it was disabled. I believe the hacker gained access to my account and may have violated Facebook's Community Standards, leading to the account being disabled.Despite being logged in, I still cannot access my acco...

Joek1978 by Honored Guest
  • 844 Views
  • 4 replies
  • 0 kudos

needing a phone to setup vr

i just got a meta quest 2 and its asking me to pair it with a phone. i dont have a phone and i live alone. is there a way i can set it up without a phone? i really dont want to take it back. i have a home phone and a computer

Deleting data folder on actedent how do i fix it?

A while ago i deleted my data folder for extra space or on acedent so now i can't mod bonelab or beat saber and was wondering if you could walk me through on getting them back? I was really disapointed then and i got a new oculus and still don't have...

GTB082 by Honored Guest
  • 87 Views
  • 0 replies
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Cant access some of my settings

I notice my settings page has significantly less options than it should. There's no way for me to access anything to change the audio around me despite official forums saying I can. And there's no way for me to access developer mode on my headset. Th...

Hacked Facebook, Instagram and Threads Accounts Just Yesterday

I tried logging into Facebook yesterday, after successfully signing in the day prior. I was shown an account I’ve never used “jillwilliams8403” as “mine.” Apparently whoever used it violated terms, now I can’t use Facebook, Instagram or Threads. It w...

Quest 3 non connected - general problem with link

Hello,my quest 3 worked fine with the cable but since a few days it connects in the pc app saying "connected" and "active" with the green check mark and when i try to put it on my head it says "non connected" "general problem"I've made a video and he...

Metarnaud by Honored Guest
  • 1045 Views
  • 4 replies
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Pairing multiple hand controller

I bought a second right hand controller to fix permanently to my golf stick device. Unfortunately, to use it, because I need to change the controller cover and fix the strap on the golf stick, I have to activate my helmet, open the Meta app on my cel...

MQDH Cinematic Casting Lag on Quest 3S

I was testing out the Cinematic casting option in the Meta Quest Developer Hub to record my Quest 3S footage with higher FOV and quality, but even in the lowest resolution settings my headset will start lagging and be choppy and the casting will star...

Resolved! I need help disabling 2fa

I can’t disable 2fa on my account and I don’t even remember the code to my account so I can’t log in and do it and I have been trying to get in touch via email but they are not responding and I’ve spent so much money and worked for a lot of things in...

Health Connect not functioning (Android 14 - Quest Move)

Beginning Android 14, Google is moving their Health Connect Google Play app into a native system built-in app. This has caused the Meta Quest app to stop being able to sync data to Health Connect. Most other health apps have already had updates to ad...

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Laggy Connection with the Link Cable

I will try and make it short.So after upgrading my PC and setting up everything again I came across some issues.No matter SteamVR or Virtual Desktop etc... I can't get smooth gameplay on my PC.The way I understand it is that I constantly need an inte...

CS.Rage by Honored Guest
  • 182 Views
  • 1 replies
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Mon parcours de parrainage a de nouveau echoué :(

Bonjour je viens de parrainer une proche à l’achat et la création d un compte Meta pour un Quest 3 mais le bonus promis à chacun de nous deux n’a pas été versé.Je galère depuis des semaines avec un service client qui tourne en boucle et qui me renvoi...

Oculus saying my card is disabled

I was trying to buy blade and sorcery nomad and oculus declines my card so i try again and it says that my card is inactive or disabled and now i cant even add my card on my account anymore. I just want to play blade and sorcery…

Quest 3 Issues after Win 11 Update.

I've never had a problem using AirLink, but after a windows 11 update Airlink just gets all messed up. Oculus app also now says my system doesn't meet the system requirements but that's crazy since I was using it before. Running Win 11, Ryzen 9 5900X...

Login issue

I am unable to access the meta view app. I purchased Ray-Ban glasses to record my son. At the time I had the metaview account connected to my Instagram account which is no longer accessible. Now I have no way of accessing my meta view account to see ...

ken.17534 by Honored Guest
  • 257 Views
  • 2 replies
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Quest 3 Link Keeps Disconnecting

Hey,Quest link was working fine for a while, but now the image in the headset keeps freezing and i have to restart quest link. I have tried changing all the power settings on the pc in device manager and reinstalling the meta quest link software. The...

PureCJ by Explorer
  • 215 Views
  • 2 replies
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Resolved! Creator program

How do I search to find out if I am in the creator program? I did get a congratulations letter but nothing else. Please help

[Help] My meta app won't work

I have this issue where, even it i already gave them all the location and sharing authorizations it still asks for those and the "continue" button doesn't do anything even jf they're already there. It doesn't update. I can't access my headset and I'm...

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This Is NOT THE SAME AS DISCORD

PLEASE GIVE US BACK OUR DISCORD….there are some that is working hard to achieve certain goals within the program this downgrade/change is not the same. It’s very confusing and doesn’t provide us with the information we had access too.

I cant get my recovery code

Hello I have I problem that I can't get a recovery code cuz my phone broked and the SMS got missed I can't get access to my acc anymore . so I created that new account to ask for a solve for that issue hope to find a help

Jsihdgd by Honored Guest
  • 8904 Views
  • 21 replies
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Broken Face Cover Clip on Oculus Quest 3s

Today, I noticed that the clip on my Oculus Quest 3s face cover is broken, even though I haven’t removed it since I first unboxed the headset. The only time I took it off was right after buying it. Everything was fine until now. I don’t see any other...

kiwilkl by Honored Guest
  • 201 Views
  • 1 replies
  • 0 kudos

FB account disabled

The reason Facebook is giving me for my account being suspended doesn't make sense.The message says that my account is suspended "because your Instagram account victor6bush1 doesn't follow our rules." And it tells me to log into my Instagram account ...

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