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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 78611 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Stuck on comfort ratings page

Tried to run Dirt Rally after it taking 3 days to download. head set and computer hung on comfort ratings page. Will not respond to key board and nothing I try will affect the display. Am having to use another laptop for this communication. What can ...

gulable by Honored Guest
  • 693 Views
  • 1 replies
  • 0 kudos

Repeated failure to install

"Can't Reach Oculus Runtime ServiceYour Oculus software may be updating. Please wait a minute and try again. If the issue continues, contact Oculus Support."Well, I have been waiting over two weeks and nothing has changed. What else am I supposed to ...

oldpuffer by Honored Guest
  • 284 Views
  • 1 replies
  • 0 kudos

Problem with Beta 2.0

Till today everything was fine but today when i open Oculus today i get thisSome one know whot to do i try to restart software . and PC and i change from beta to normal then work fine but when i put back then is thisame. 

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gadul by Honored Guest
  • 441 Views
  • 2 replies
  • 0 kudos

antivirus

Notification that my antivirus software is not letting the apps in my library download so they can be used. Have double checked so that Oculus is a program that is preferred, also checked firewalls so that Oculus will come through. Is there a preferr...

Heavy Stuttering During Moderately Intense Gameplay

All right, I'm sort of at wit's end and am posting here to hopefully find a solution to my problem.Nearly a month ago I got my Oculus Rift, and damn do I love this thing. My rig at the time was:Windows 7 Home Premium 64-bitIntel Core i5 4460 CPUNVIDI...

HDMI not detected

i'm trying to setup for the first time my DK2, and not able to pass the "HDMI not detected" issuei have a Lenovo laptop: Nvidea Geforce 860M - (i know it's not ideal - but for now i just want to make it work , so that Oculus app would detect it, i as...

YaelLevy by Honored Guest
  • 1460 Views
  • 12 replies
  • 0 kudos

Update Loop

I have tried numerous times to install the software but it keeps getting stuck in the update loop. I've turned off both virus and firewall prior to installing and still getting the update loop. Any help would be appreciated.

Updates Counter stuck at 1 (Solved)

It's been a while now my updates counter it's stuck at dispaying number 1 when i got nothing to update really. And when I got one it shows 2. How can I solve this miscounting problem? Thanks.

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kiwivda by Explorer
  • 944 Views
  • 6 replies
  • 0 kudos

Rift goes black when I remove headset after playing

so whatvthe title says. So recently a new thing has started with my rift which I can’t understand why as nothing has changed to my computer. I’ve had it a yr roughly and have never had an issue with the display.. until the other day.. I turn on my co...

madamluck by Heroic Explorer
  • 2404 Views
  • 11 replies
  • 0 kudos

Joystick broken

Hi,My touch fell down and joystick broke inside. Now it is held only via thin rubber.Any idea how to fix/replace?Thanks

Anonymous by Not applicable
  • 275 Views
  • 0 replies
  • 0 kudos

Gamma is way off after the latest update.

Recently got this headset and everything looked great until the latest software update.The brightness/gamma is off and the blacks are no longer deep.Now I'm looking at a tiny washed out screen; before the update the experience was much more immersive...

My boomerang landed on the roof...

Hey Oculus, Can the boomerangs please be made infinite?I have a space themed home. I threw the boomerang. It went out in space, and landed on the roof somewhere..I would rather not reset my home over a lost boomerang.Could you at least replace mine? ...

can't log into the web site

I keep getting this pop up every time I try and log into your web site......"CAN'T REACH OCULUS RUNTIME SERVICE"Oculus software may be updating. Please wait a minute and try again. If the issue continues, contact Oculus Support. So here I am, is ther...

aktalon by Honored Guest
  • 307 Views
  • 1 replies
  • 0 kudos

Oculus main screen not open

Hello. Help please. I just install Oculus App on computer. After i push Oculus Client and enter my e-mail and password, after sometime its kust showing black screen and cant continue to set up.Help please

User Rating

Hi, has user evaluation been deleted from oculus.com Experience? Why?

Anonymous by Not applicable
  • 1158 Views
  • 12 replies
  • 0 kudos

Help with games being blurry Tips please

I just got the rift and the games are not as good looking as what they had in bestbuy and my computer core stats are the same and way more then the recommended specs for the games. But they are still blurry. I have been looking around youtube and wha...

Kadrra by Honored Guest
  • 332 Views
  • 1 replies
  • 0 kudos

"Grabbing" desktop windows always gives a black window

Using the new Desktop features in Core 2.0 I can't seem to grab any window to detach it from my full desktop to position it where I want. Every time (save for once so it *can* work) I just get an empty, black window with the controls on the edge (pin...

VR vive trackers with oculus

I am told there is a way to make the vive trackers work with oculus from people here and there online plus the story of the developer managing to do it but yet no one can explain the process and I cant find any information on it I was wondering if an...

dain1452 by Honored Guest
  • 952 Views
  • 3 replies
  • 0 kudos

Headset Tracking is choppy

So I got my rift a few days ago now. And starting yesterday it just started to get all choppy and jumpy. I have tried rebooting my system. I have tried unplugging and replugging it back in. It's all connected through USB 3.0. I don't know what I shou...

PopdoVR by Honored Guest
  • 425 Views
  • 0 replies
  • 0 kudos

Poor Tracking Quality (IMU) Error

Hi all, hoping someone can point me in the right direction on this one, I've done a bunch of reading but can't quite get to the bottom of the issue. First off, my motherboard is an ASUS ROG STRIX 250I Gaming (Mini ITX). I have the CV1 with touch cont...

Wedgie32 by Honored Guest
  • 319 Views
  • 0 replies
  • 0 kudos

No screen on Rift but on Monitor/windows

In all off my steamvr games i have the isuue that the game loads only on the monitor, but not on the hmd itselfall oculus apps work so farWhat i tried:Different nviva driversdifferent usb slotsstart as admin

wud08 by Explorer
  • 316 Views
  • 2 replies
  • 0 kudos

No pictures in Oculus store while in VR

Привет,Images of games and my profile picture thumbnail In Oculus store in VR mode never shows up, all I can see is "3 dots" placeholder image:But in oculus store on my monitor (not in VR) everything works great. I've tried to disable windows firewal...

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perpleks by Explorer
  • 1996 Views
  • 10 replies
  • 0 kudos

CANT UPDATE FIRMWARE IN MY RIFT CV1

Well, for update firmware I need my remote turned on, and my rift and sensor connected.Rift and sensor are connected but the remote not turned it on, I try to add remote in the menu "configure rift" but it blinking the light with no result . Trying t...

rayman55 by Explorer
  • 7828 Views
  • 41 replies
  • 0 kudos

Sudden tracking problem, all games unplayable, loosing hope

I used to play with my 2 sensors in USB2.0 but I wanted more precision for onward for example.So I bought and installed the recommended card and plugged the sata power and all. It even has its own SATA cable in its own socked on my power supply.Since...

Powerus by Protege
  • 4838 Views
  • 33 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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