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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

My Credit/Debit Cards Are Blocked By Oculus

I just tried to order an Oculus Quest and My Card was declined: There was an error processing your request..."I did this outside of any Oculus software linked to the CV1, witch is what I have currently. 3 debit cards and two credit cards do not work....

Pablito by Heroic Explorer
  • 485 Views
  • 0 replies
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Chromatic aberration Rift S

Hi like many here I received my new Rift S on Tuesday this week, I am not sure if my headset is faulty. but my headset has severe Chromatic Aberration, never had this in my CV1, but it is almost making it unusable, looking in the sweet spot picture q...

"Jerk" problem with 3 sensor tracking

[Firstly: I'm already in direct contact with a supporter, but since my tolerance for supporters going through huge check-lists of standard suggestions is very low, I decided to try my luck here as well since others might have had this exact tracking ...

Elgsdyr by Explorer
  • 780 Views
  • 1 replies
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Headset Cable extension issues

Hello,I've been trying to extend my rift headset cables to play in my new playspace but I've had some issues. I'm using monoprice highspeed hdmi extensions, I have a 6ft and a 10ft, and I have an amazon basics 10ft usb 3.0 extender. With the 10ft I e...

baron623 by Not applicable
  • 441 Views
  • 1 replies
  • 0 kudos

New update had to repair

New update had a problem told me to run repair now it downloaded 7.05GB and all my games are gone thats not a repair thats a complete wipe WTF

The Sensors Dont Work

So Ive been trying to set up my oculus rift s for the past couple days but i cant get past the part where it checks the headset trackers. Ive already put in a support ticket to oculus but i havent heard back from them. Does anyone know what might cau...

Oculus App Not Launching Properly Library Service??

Not that I have the VR Headset right now, would just like to get everything ready by the time it arrives. I open the OculusApp and it does not really launch.. I've Done 4 Full Re installations already and didn't fix it..

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Black Screen...everytime

In order to get the Rift S working on my rig, it seems I have to run the driver install in the support folder...every time I want to use the headset. It is getting annoying. Before running the driver installation, I am able to hear audio, but I see n...

Black screen during setup

I get a black screen during the setup process, I have installed several times but no change, I have tried a dvi to hdmi adapter and 2 DP to hdmi adapters both passive and active with no change. The LED light in the headset is white and hdmi and usb's...

manicalan by Honored Guest
  • 757 Views
  • 2 replies
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Left touch controller broken? (oculus touch)

Hi, Okay i think i know what my issue is, it's the left controller.Last time i played vr i dropped my left touch controller and it kinda became laggy and now i think it died.In the video below (twitter link) , the first controller you hear is the rig...

Anonymous by Not applicable
  • 431 Views
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I know what Bug crashes the Rift S. Black Screen Issue found!

I try alot of things and finaly i find the Bug what crashes the Rift S to a Black Screen.You can reproduce the crash Bug very easy.1. Download Bigscreen2. Open a Room (Big Cinema)3. Let a Friend join you.4. Sit near your Friend and clap the Hands wit...

Anonymous by Not applicable
  • 2281 Views
  • 6 replies
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Oculus apps taking way to long to open

Ever since the most recent update to the oculus software games and apps have been taking upwards to 20 minutes to start then when I close the app the oculus rift freezes and I have to restart oculus service. Is anybody else having this issue? If so d...

Oculus app not Launching Properly

Not that I have the VR Headset right now, would just like to get everything ready by the time it arrives. I open the OculusApp and it does not really launch.. I've Done 2 Full Re installations already and didn't fix it..

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Red dots on oculus display

All of a sudden i’m seeing 2 red dots one in each eye. They’re semi transparent and they show red on white areas but on darker areas you can see a bit more darker colour instead of the red colour. Why is that? What might be causing it?

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Huge problem with Oculus touch

Hi,I've decided to play VR for a little bit and then when i took my touch controllers they were both "off" in the Oculus menu, i've put in new batteries, took them out, and put new ones. Nothing is working, i've updated my drivers and plugged everyth...

Anonymous by Not applicable
  • 886 Views
  • 7 replies
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Elite Dangerous - No peripherals work

I cant get it to work with Elite Dangerous - when I load the game there is no keyboard, mouse or HOTAS in game - Tried starting from SteamVR, Tried using Oculus Home (I did not yet try the Oculus Home key.) Also made sure the ED window had focus and ...

AVacc by Honored Guest
  • 2333 Views
  • 10 replies
  • 0 kudos

Turn Off Button?

So I got my Oculus RIft S up and working now, but I want to know if there is a way to turn off the Oculus Rift S when I'm not using it.

Displayport not connected

after updating the gpu driver, kept getting display port is not connected error. Seems like the display port connection is not being detected. But headset is able to recognize usb connection. Tried reinstalling oculus software and gpu driver. But hav...

Rift S ... another black screen and other issue?

I have never been able to see anything on my Rift S since installing the app I have uninstalled/reinstalled/repaired many times i have downgraded my drivers and updated them with clean installs usb power and legacy stuff have been changedhttps://imgu...

tehnibi by Honored Guest
  • 521 Views
  • 3 replies
  • 0 kudos

Windows Update May 2019

So this update is now officially released. New disc images include this update. I have just built a new pc with a new version of the iso image as provided by Microsoft.When can we expect Oculus to address the no audio in Home issue?This happened with...

Hicks613 by Heroic Explorer
  • 384 Views
  • 1 replies
  • 0 kudos

Rift S Black Screen

Hello,My Rift S is not displaying video signal. I can only hear audio. I've tried reinstalling oculus app, replugged everything, updated every driver I could. Nothing worked...I created a ticket but maybe someone here can help me.

wysu by Explorer
  • 4145 Views
  • 23 replies
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Headset Microphone not working.

The microphone does not pick up anything. The levels are set to 100 on the audio manager and the Oculus program. I've tried disabling all the other microphones and setting it as the default. Nothing has worked. It won't even pick up audio in the Ocul...

Penguwhal by Honored Guest
  • 1101 Views
  • 3 replies
  • 1 kudos

Headset "Poor Tracking Quality"

Have been away from my Oculus for a couple weeks. Trying to use it last night and today, I'm having an issue where the headset tracking is laggy/blurry and displaying "Poor Tracking Quality" in Oculus home under 'Devices'. To be clear, the message is...

My Oculus store doesn't even load anymore......

....So as the title says. It started with an update for the unspoken. The store kept apologizing to me that it couldn't update the game. When I tried right clicking and uninstalling the game all together, that didn't work either. So I uninstalled the...

IBootleg by Honored Guest
  • 3260 Views
  • 10 replies
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Issues with Quest screen and touch controller of Rift S...

Hi,I'm having two issues... One touch controller of rift S (the right one) has no vibration, I can barely feel it. I will have to change my headset too? Or i can have a replacement of just my controller? My rift s headset is working fine...And the ot...

zorex by Not applicable
  • 214 Views
  • 0 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

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