Can't Factory Reset Oculus Quest

My Quest have been slow and acting wierd so I thought I would try and factory reset it.Started the reset but after a long while it endend up failing and now if I try and start it or do a factory reset it always ends up with the message below:--------...

Walking dead VR chapter 2 menus are broken

Many of the functions like subtitles, menus, and even the HUD don’t show up anymore. This is likely due to the game itself starting to fail so the devs need to bug fix it again.

Oculus Setup Restart Computer Error

The oculus app keeps failing to install and shows up with restart computer. I have tried restarting many times used and tried many forum solutions such as using regscanner to delete old registries, boot into safe mode and deleting oculus folders in m...

My occulles

My occulles won't work and says log back in on another device with steps and detections so I followed the directions but at the end it says to enter a code into the app but the app says to enter a 5 digit number code while the headset says to enter a...

Pro Controllers contast update message

Does anyone know what the current version is for the Touch Pro Controllers? I recently bought a set and after pairing them, it keeps saying firmware update started please wait... but nothing eventuates and there's not progress. Read a few forum posts...

Oculus PC app asking for restart after almost completing installation.

Hey all, I recently built a PC which I have been excited to use with my Quest 2 via link cable. But whenever I install the PC app, after it's almost done installing it comes with an error message stating that I should restart. I do this and afterward...

I have bought Meta Quest 3 128GB (Refurbished)

i have bought Meta Quest 3 128GB (Refurbished), do i will get Batman: Arkham Shadow free with the device or not ?if not is there any possible way to get it for free as you do with the new device? Thanks in AdvanceBest Regards

New pro controllers not updating on meta quest 3

Hi there, I have just purchased new pro controllers and e en though I can pair they will not update. Stuck on 0%. I have tried factory resetting the headset and controllers to no avail. Any help is much appreciated.

Not connecting

I can’t get my sons be headset to connect, and the screen inside the headset in just black and turns off after a couple seconds. We did get a charging base for it and then we went out of town after I don’t know if that’s the problem or not please hel...

Sideloading User Apps Stopped Working With Latest Update

I have been using Rookie to side load my APK packages that I developed in Unity to the Meta Quest 3 and, once I found the correct process to connect the Meta Quest 3, the process worked. I was able to side load the Unity APK package and run it on the...

New quest pro controller update

I don’t know if there was an update for the oculus pro controllers or not or if this is a glitch, but for the last two days my oculus has said my controllers need an update and the update is starting but the update won’t start and just continues to s...

Controller and hand tracking disabled

Hi so when the hand tracking came out on my quest 2 my controllers stopped working for no reason, I put new batteries and didn’t work, I couldn’t play most games so I stopped using it and now I tried fixing it and disabled the hand tracking to see if...

Can not purchase

i have had a problem for about 9 months at this point where if i use a credit card or quest cash i cant purchase. i know my pin but after i put it in it says, a strang error has occured and for your safety we can't finish your purchase. II have been ...

Referral code not working as promised

I recently purchased a brand new quest 3. The instructions for using this referral code are very poorly written. I have followed the instructions and am still getting a message that says I'm not eligible nor is the person who referred me. This has be...

Trying to transfer files from Quest 3 through USB

I would like to know if anyone else have the same problem. When I try to connect Quest 3 to Windows 11 PC it often doesn't work. Headset just starts to charge and that's it. I need to keep restarting Quest until it shows notification for allowing PC ...

Lost apps and account

Hey,I was trying to log into my Meta Quest 3 when I saw that it had been disconnected from my account. Now when I try and log in to my account, there does not seem to be any of my purchases, apps or contacts in there. I have not been able to resolve ...

Belichtungsfelehler bei Quest 3s

Heute morgen startete ich meine Quest aber irgendwie war alles viel zu dunkel, sodass ich kaum was erkennen konnte. Erst dachte ich es wäre einfach nur die Helligkeit niedrig eingestellt, aber die war auf 100%. Egal was ich in den Einstellungen probi...

Unable to change birthday and redeem meta quest +

Hi I accidentally put the wrong birthday onto my account so it’s classes me as a teen not an adult . When I attempt to change my birthday it keeps stating ‘Your date of birth cannot be changed at this time. Please wait before trying again’ this has b...

why does my quest 3s smells like smoke after playing?

Account Status Issue

I received a permanent disability notification via email, but shows as suspended upon email and confirmation code entry. I've never used this account and I've followed Meta's Community Standards and terms. Please clarify my account's status. Username...

Help with suspended Meta account

Hi, I attempted to use my VR today only to find out that my Meta account was suspended. I've been searching everywhere for a way to contact support but I can't find anything whatsoever. I have hundreds if not $1000+ spend on games on that account and...

'Vr Metacam Keeps Stopping'

Casting was already difficult for me, but suddenly, I got this error pop up, and the casting site didn't even start loading like it used to. I am unable to factory reset for reasons that should not matter, and I did not want to factory reset nor repl...

Cuenta restringida

Facebook por cuestión de seguridad bloqueo mi cuenta ya le di seguimiento y de liberaron que la cuenta es mia con el el folio 9107571772628574 después de haber subido mi documento oficial pero no e podido recuperar el acceso por qué no tengo el númer...

Meta quest 2 won’t switch on after update

Hi opened my sons brand new and sealed meta quest 2 this morning for his main Christmas present. Switched it on it fired up straight away going through the settings like a breeze no issues connected to Wi-Fi etc. then a pop up to update it so I did. ...

Purchased songs downloaded and not playing on Beat Saber

I purchased songs and downloaded them and played them before. When I tried to play certain songs that I had purchased and downloaded today it would give me a blank screen when I clicked play. In order to exit back to the menu I had to quit beat Saber...

star trek bridge crew language options

Hello everyone, I purchased Star Trek Bridge crew which is advertised as multilingual (english, french, german). I'm located in France and my meta account is french. When i try change the language from French to english the option is shown grey like ...

Quest 3 controllers not charging, headset fine

Hiya We got a Meta Quest 3 at Xmas and has been working fine up until now. The headset is fully charged using the docking station but the controllers won't charge. I've switched everything off and on again, and also tried another cable for the dockin...

Game sharing not working through family center

Hi all! We have a Quest that 3 kids are sharing. One child is on the family center. Everytime he tries to get approval for a game his brothers are trying to share with him, the system wants me to buy it again. How do I fix this?