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Forum Posts

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Black screen, please help! [SOLVED!] - Thanks Techy111!!

I just got a brand new Oculus Rift and touch. When I first used it, I just got a black screen, and pressing some buttons seemed to open up a tutorial. After "First Contact" and the tutorial, I again received a black screen, which worried me as I beli...

Requirements?

How does my AMD FX(tm)-8310 Eight-Core Processor(8 CPUs), ~3.4GHz not meet the requirements of oculus Rift. It says it doesn't meet the requirements,its rediculous.How do i get the compatibility error off the screen when i have my head gear on?

White light on, audio on but NO DISPLAY

Hello I just got my rift today and was setting it up. I have set up everything as the software told me, everything seemed in order. Touch controllers work great and sensors too... Then it came to the point of setting up inside VR, white light in the ...

Dropped Frames

I have been having problems with my compositor and application frames dropping. I have ASW off, used DDU, installed latest GPU and USB drivers, turn off USB power management,and put gpu to "prefer maximum performance mode". I have a FX 8350 (4.2 GHz)...

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Anonymous by Not applicable
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NO HELP FROM OCULUS SUPPORT

I purchased the Dead Secret app and after playing the game for a while, it crashed. There was nothing but a black screen. As a result, I uninstalled and reinstalled the game TWICE. Soon after, the entire app disappeared. It appears as if I never purc...

ajemison by Honored Guest
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My oculus app wont start

im about to buy the oculus but i cant seem to get the app to work everytime i try to start it i get the error "Your Oculus software might be updating. Please wait a minute and try again. If the issue continues, contact Oculus Support."i already tried...

JustElmo by Honored Guest
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Can't copy file from OculusGo to Mac (Android File Transfer)

My macOS version is 10.14.3.Already tried the trouble shooting guide on AFT's page, but still not working.I can see the directory on OculusGo, but I'm not able to copy them to my mac.The "This file cannot be copied" alert keep showing up.Is there any...

denny_ku by Honored Guest
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Go & controller Freezing up

Was there a recent update? My go has been working with no issues since I bought this 3 months ago. I have not used it in about a week (been plugged in though) and when I used it twice today, both times the controller disengaged (full battery) and the...

Gpu never at full load

Everything I play, I don't get a constant 90 frames or go over 90 frames and my gpu is less than 60% load and I also get a hiccup/stutter every second. I have a FX 8350, GTX 1060, 8GB of RAM, and Windows 10 Home. Thanks!

Anonymous by Not applicable
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Smudge/Condensation behind lenses

I only have the rift since 4 days and today i noticed blurryness. I then looked at the lenses and noticed there is smudge/condensation behind the lenses.Is there a way to remove the lenses so i can get it off?RMAing it just because of the lenses seem...

Anonymous by Not applicable
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PEXUSB3S44V on Gigabyte GA-AB350-GAMING 3

Hi all,I just bought a Startech USB PCIE Card PEXUSB3S44V, plugged it in my Gigabyte GA-AB350-GAMING 3 and unfortunately I can't get it working. I plugged it in another computer and it's ok, so the card is fine.In fact when plugged in my computer I g...

RaphMor1 by Honored Guest
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Binary ?

I’m trying to upload a wip app to share with users of a group I’m in, ive started the process , I’ve got as far as in the attached image.It it is asking me to upload a binary? What is a binary?is there any tutorials, where I can learn how to do the w...

How do I know what version of Nvidia driver I have?

I currently have an Nvidia driver I like, but I'm not sure which one it is? When I type dxdiag in the run box and go to the display tab it says 24.21.13:9907. Which version Nvidia driver is this or is there an easier way to find out?

Fazz by Honored Visionary
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Are headset clips available yet?

I need to order some more clips for the Oculus headset. These are the clips that hold the cable to the head strap. I found a post from a couple of years ago where you guys said these weren't available at that time, but I was wondering if they are yet...

Hasko7 by Protege
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Privacy settings error

One day i put on my headset and run a Vr game from steamvr and it forced me to edit my account settings the first 2 steps were fine until the privacy settings for the past 3 days i was unable to use my oculus nor use the software keeps saying request...

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antops12 by Honored Guest
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aliebnware 51m processor

I ran the compatibility tool and the only message I get is that my processor is not recognized. its an intel core i7-9700k cpu @3.60GHz. will this work? I just paid 3 grand for this laptop so please tell me it works lol.

Oculus Rift suddenly started being very jumpy

No idea what's happened here but it's driving me crazy. Used my Oculus now for over a year without issue with my Alienware Aurora R7 with a GTX 1080. Today I went to load beatsaber and every time I swing my arm the saber flys around the screen. I rel...

Sensor not working but is connected.

So one of my sensors are not working, but it does show up in the device manager that it is indeed connected. Do i have to run a Setup again to see if that fixes the issue?

Jeffy00 by Honored Guest
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Poor tracking quality after last update 2019

Hello Everyone i have very often problem about poor tracking quality before last update everything was fine..i have an Asus laptop Fx503vm-e4007t 1060gtx 6gb i7 3×3.0usb ports and 1hdmi so my rift has just 2 sensor and when i open my pc sometimes ocu...

Many thanks, Oculus!

Many thanks to the Oculus team for not only responding to my email ASAP, but for fixing my problem! I am so impressed with their professionalism and desire to maintain a quality product that I just felt I had to share it with all other Oculus members...

SET-VR by Explorer
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Resolved! i cant login

every time i try to login to the app i get this message anyone know how to fix it?

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Xing Desktop Mode?

I recently saw that Xing has a non-VR mode for different platforms. Is Desktop Mode also available for the Oculus version?I'm asking because "Desktop Mode" is grayed out when I access "..." for the app in my library and I'm wondering if I'm doing som...

curtwjen by Honored Guest
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Rift constantly updating..

Why is my Rift constantly updating? Half the time I start up my computer, and I can't use my rift for over an hour because its updating.. And then when I load the environment, if I don't load an app within 20 seconds, it wants to update again. If don...

BSOD IRQL NOT LESS OR EQUAL / Windows 10

Hello,I recently received an Oculus Rift as a gift. I was able to set it up and play with it for the first two days. However, on the third day, my computer started having issues with all VR games. After playing a few minutes within them, a blue scree...

TheMSWS by Honored Guest
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Credit gone due to servers down

I had some credit left yesterday that I was trying to use up buying a game, but the servers were down all day and I could not make the purchase, today it is working again but my credit has now expired. Is there anyway I can get this back for one day ...

Enda by Protege
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Controller

I’ve had my Rift since Christmas and there’s been a few problems. The right controller started buzzing really loud when ever there was a vibration and the trigger button doesn’t have any sound dampening and clicks really loud and scratchy. I realised...

PC freeze/crash witn Oculus Rift & DCS

Hi, i've an issue with Digital Combat Simulator (i know is not "official" software...) game start without problem, play good but when quit from simulation (not quit to desktop) pc freeze with black screen and reboot. There is no problem if i play in ...

Skybalbe by Honored Guest
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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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