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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Oculus link application doesnt work anymore
Oculus link worked in the past but tried to run it now and check for the status of application and in the end tell me to repair it but doesnt repair anything, i removed the app and downloaded again and the app goes up and then dissapears, goes up aga...
Need a method to set the time and date
I am at a hotel which means that to connect to the WiFi you connect to the hotel, then you are redirected to the hotel authentication page where you enter the room and last name typically. Usually I had no problem with this, but somehow the date in t...
Refund
I’m trying to get a refund for a game I just purchased and am unsure how to do so. I’ve looked up how to request one but I dont know where to find my “purchase history page”. Please help!
Extension cables for Oculus Rift S
I need to extend the Oculus Rift S cables by at least 2 meters (around 6.5ft). I've heard from friends that just getting standard Displayport and USB extension cables won't cut it, is this true and what should I use instead?
Launching Steam Titles from Oculus Home launches them in Steam VR mode
HiLaunching Steam titles from Oculus Home launches them in Steam VR mode. How do I fix this?
Where do I find my order information?
I just recently pre-ordered a Oculus Quest 2 on Oct. 7 and I can’t find my order on the Oculus website and I haven’t received any gmails. Where can I find the order details?
My rift has an intermittent black screen
hi everyone ,I'm having a problem with my headset it's been working for a while but after I updated my nvidia card. My headset started to get a black screen while in use. I doesn't always happen while in startup. It will have maybe 3 time in 1 minute...
No Upcoming events in the Venues App
Hello there,I am accessing the Venues App and it shows no upcoming events. I have reset the headset and then set up the headset with a friend's account and the same issue occurs.We are able to connect the Venues app with our Facebook accounts but no ...
Download starts all over after internet connection went out...
Hi,After downloading approximately 55gig!! of the 78gig download of "Asgard's Wrath" my internet went out for a short time... When back online the download started all over from scratch...Can this be avoided? Plz say yes... the 55 took me... i gues.....
guest portal
I pre-ordered oculus quest 2 on the guest portal, how do I link my order to my existing oculus account?
Resolved! Individual Item Order Cancellation
Is there a way to cancel one item on an order? I put the elite strap + battery pack on the same order as the replacement covers, which I want to remove; I don't want to make a new order cause it'll push back my elite strap + battery pack.
How to fix black screen/static from oculus rift s?
It's been about 4 months struggling with this problem. At that time I've tried to do a lot of research before asking a question on here. I'm currently having a problem with black screen and static after x amount of time. I am able to play on the head...
5600xt issue
I know this has been mentioned before, but I think this topic needs attention yet again. I have a standard 3600x and a 5600xt and my oculus software is telling me "your PC doesn't meet minimum requirements blah blah blah"... PLEASE fix, as easy as pu...
rift s compatibility with Hdmi port help !
I know as of now there are no hdmi to display port adapters to make my rift s work with my gaming laptop that only supports an HDMI port! But can any one tell me if you could make it work with an external graphics card (that supports a display port),...
Oculus software throws a tantrum.
My oculus quest works fine, when I plug it in into my pc the software enters a loop of closing and starting, when i do get to see the main screen it says unsupported hardware this goes away after unplugging
No support?
Okay so I am in need of some answer from the support, about ordering and stuff, but when I looked for an email at the "Contact us" part of the support, I only got a link saying I can write to them trough that, but the link only led me to a non-existi...
Should I merge or restart with my oculus account
About two weeks ago I made an oculus account to be prepared for the quest 2. I have an email and a password and 2fa set up on my account. When I originally created the oculus account I chose to create the account with Facebook login. After doing so I...
Oculus Rift issue
I have a weird issue that I have tried searching around for fixes, but no luck so far. I've had the CV1 for years and has worked fine in my system with a 980 both in SLI and single setup. I hadn't used it in a few months, but just put in a 2080S and ...
Oculus RiftS Black Screen/Static (Any solutions for this problem)
It's been 3-4 months struggling with this problem; I've tried multiple solutions such as:Oculus troubleshooting (Remove headset, wait 10s, connect, etc)Updated WindowsReinstalled WindowsUpdated GPU driversUpdated Oculus FirmwareDisabled power managem...
Customer Support and The Preorder Blind Spot
On September 16th I preordered the headset, link, vr cover facial interface and elite strap.On September 26th I was informed by email that the facial interface and strap were canceled, no explanation.Opened a ticket. Customer service replies with: Wi...
Shadow point bug
I've entered the eye glass section before completing the moon shadow. Now I cant seem to get the eye glass outside the room to go back and complete the moon shadow in order to advance further after completing the wooden mallet and wrench. Any help pl...
2060 SUPER support ?
Does oculus rift S support my Rtx 2060S or i can't play ? ;( i want To know i found nothing on internet talking about this
My app is not launching!
I have downloaded the Oculus app software and when i go to open the app it just is stuck on a loading screen and never opens!I
Remove/Disable Warnings In Virtual Desktop
Hi,I've currently setup an oculus cv1 with an xbox one controller. All hardware functions as intended. However, whenever I enter the virtual desktop, oculus settings, or home a big black opaque warning pops up blocking a large portion of the screen a...
Rift S Bricked
Anyone else have their Oculus Rift S bricked after October started?
oculus app says that graphics drivers have an error
i have been fighting with my quest for the past 2 days. it was working fine one day and when i put it on the next day to play it said there were graphics driver errors. i have reinstalled everything and rebooting everything and no success i have even...
Resolved! What is te set up process to extend cables 10 feet on my oculus rift s?
I purchased exact items suggested in video to extend my oculus rift s cables by 10 feet. Monoprice high speed HDMI cable 10 feet./ lakpad HDMI repeater female to female HDMI amplifier/ Cable Matters 10 ' USB to USB extension cable. I am at a loss as ...
Oculus Quest 2 "On Hold"
So, I preordered the quest. Been super impatient and I've been so excited to finally get it, and yesterday it said "Processing shipping". Btut today I got a mail from Oculus saying something was wrong with my payment information. And thats really wei...
No receipt email for Quest 2 Preorder
Hello, I purchased a preorder yesterday but did so as a guest. I created my account after and it shows no purchases. Didnt get any kind of receipt email only one that says GET EXCITED get ready for your headset! Here's what you can do before it arriv...
Will a Facebook account be needed with the Oculus Go?
My 11 year old wants a VR headset, but I have been reading that a Facebook account will be required to use the Oculus headsets. I don’t want to link my Facebook account to his headset and he is too young for a Facebook account. What I’m wondering is,...
