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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 53317 Views
  • 111 replies
  • 6 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

"Can't Reach Oculus Runtime Service"

After the most recent update went live, it wouldn't let me download it, it would just stay queued. So I decided to restart the Oculus App, and now it won't open. It says "Your Oculus software may be updating. Please wait a minute and try again.". It'...

Faulty touch controller joystick?

Hey Guys,As I went to play today I noticed that Oculus home wouldn't detect me lifting my thumb on my right touch controller. So I went through the tutorial again and noticed that it doesn't seem to know when I put my thumb on the joystick, it defaul...

Oculus Desktop App Tiny

Recently I noticed when I open the oculus app on my desktop the text is super tiny and condensed and it looks like its not using all the space it should be. Is there a way to fix this or have I just not noticed it before?

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PaperZero by Honored Guest
  • 283 Views
  • 0 replies
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New 4' cable

I ordered a new cable for my rift a week ago. There is a short in it from bend in where it loops through the headband causing disconnects that crash a game. Any idea when it's going to be shipped?

Cable Length for sensors

I read the blog posts about extending and I note the limit for USB3 cables. But what about USB2?Due to the positioning of my PC, the third read sensor needs a 25' extension to route it cleanly so I don't irritate the wife too much. the closest I can ...

Oculus Shipping time

I ordered my oculus rift+touch controllers on July 31st and my status still says order today.... I live in New Jersey USA and stuff usually takes 2 days to get here from anywhere. What is going on it has not shipped yet. When will I get my oculus!

Anonymous by Not applicable
  • 300 Views
  • 0 replies
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Yet another dumbass stuck in Oculus setup

OK, I know I'm doing something stupid but I cannot seem to get past the third from last part of the setup, "Set your position in VR". It tells me to stand in the centre of the play area and squeeze the trigger on the touch controller. I've now stood ...

order time

hello,i bought an oculus rift + touch 2 days ago. The order is still in waiting to be shipped. how long it will take? thank you all

OculusVR.exe waking PC up

Hey guys,I noticed that my PC keeps getting wakedup since I own the Rift. I checked in cmd with the command "powercfg lastwake" to find out what's the source for the wakeup and it showed me the OculusVR.exe. How can I prevent the application to wakeu...

Flusher1 by Honored Guest
  • 3408 Views
  • 18 replies
  • 0 kudos

Yet Another Cancelled Order

Just got the dreaded 'Order cancelled' message. It's not a payment problem, I can see that a $1 payment was registered on my card, then backed out afterwards. Tried again with a total of three different cards and with Paypal. No joy.This seems to be ...

peteben by Explorer
  • 1005 Views
  • 8 replies
  • 0 kudos

Oculus Runtime 0.6

Hey Guys,can anyone of you provide me with the Oculus 0.6 Runtime for my DK2, since its not available at the official site anymore?Thank you and best regards,Philipp

Anonymous by Not applicable
  • 1047 Views
  • 2 replies
  • 0 kudos

Can't get Robo Recall to play

Hi! I just got the Rift today and I can't manage to play Robo Recall at all. Upon launch I systematically get this: What can I do ? I have a GTX980, 32GB RAM, and an i7-4790k. I have no problem with any other game so far. It seems to be best of the f...

UIImage not getting rendered

I'm developing a VR App using the oculus mobile sdk. I'm able to render a UILabel and UIButton on screen. However, when I set the background texture of a UIImage the UIImage object just appears as a black square on the screen instead of having the ba...

t_sircar by Honored Guest
  • 195 Views
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  • 0 kudos

Rift stopped working after connecting third sensor..

Hi allI was wondering if anybody experienced this issue. Here is a copy of the ticket I just send to oculus support.My rift along with touch was running flawlessly for nearly a year. I purchased third sensor and earbuds last week. I installed the ear...

Jay737 by Protege
  • 2499 Views
  • 7 replies
  • 0 kudos

Installation issue

can somebody help me with this I already uninstalled my antivirus softwarehttps://gyazo.com/07aa634487e4c8b02df4b58df211863b

Legacysin by Honored Guest
  • 429 Views
  • 3 replies
  • 0 kudos

Resolved! USB 3.0 Hub on my laptop

Hello:)Can i use a USB 3.0 hub so i can use this hub for all my (3) sensors ?And should i need to buy one with a power adapter ?My laptop (Asus G752VM is a strong one....... But not many USB because i need a few for other devices too.I could not find...

Oculus Prologue - "Back" button problem - Gear VR

I just recently setup my new Gear VR. Everything seems to be working fine.I encountered a problem right off the bat when I started "Oculus Prologue", which seemed like a natural starting point that would familiarize myself with the system. As you pro...

Samus0711 by Honored Guest
  • 626 Views
  • 2 replies
  • 0 kudos

Shipping time in Uk

I ordered on the 17th July 2017 and still no updates, anyone in the Uk ordered around the 17th and got theirs processed or shipped.

Windows Seven Updates

I installed the updates to my operating system that I need but the software installer still says I don't have them, please help.

oculas app win 7 sp1 failed

the app will not install I have win 7 pro and have sp1 the oculas comp checker says im good but the app says I need to have win 7 8 or 10 than kicks me out

Support Ticket Timeline

How long does it take usually for a response from Support via their ticket system? I put a ticket in at least 4 hours ago.

Chyrenz by Protege
  • 258 Views
  • 1 replies
  • 0 kudos
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