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Forum Posts

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 74 replies
  • 4 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Allowing child account to cast to parent account’s phone

I would like to be able to monitor my child’s activities on the quest to insure that he is not encountering any inappropriate content. It would be very helpful if there was an option to cast from a child account to the accompanying parent account in ...

Resolved! Unable to transfer large MP4 files to Meta Quest 2

My specs: Windows 10, 256gb Quest 2, USB-A to USB-C cable to my PC, file size ranges from 8GB-20GBI have over 70GB available in my Quest 2 but I'm unable to transfer large MP4 video files (all of which are >9GB) to it. I have developer mode enabled w...

gary.situ by Explorer
  • 296 replies
  • 27 kudos

Resolved! Medevil dynasty new settlement

I preorder the game and when I got home from school it said I had to purchase it again I would like some help to fix the problem so I can play it

Resolved! Does USB 3.0 and USB 3.2 actually matter?

I'm looking at Quest link cables and I'm noticing that the normal 3rd party USB A to USB C cables use USB 3.0 and offer 5GBPS speeds, but the more expensive/official cables offer speeds up to 10GBPS. What's the difference? Does it actually do anythin...

Locked Out of Meta Account

I no longer have access to the phone number associated with my Meta account, and cannot regain access thanks to 2FA sending verification codes to that number and the recovery code system being so broken. I've been locked out of my headsets for probab...

Account problem

When I tried to get on my oculus it wasn’t connecting to my profile, I restarted it and then factory reset it, when it turned back on it had my oculus code, my oculus app still had the data for my oculus but it wasn’t connecting to it, and when I ent...

zscarabsz by Honored Guest
  • 3 replies
  • 0 kudos

Passthrough randomly turning on

Passthrough seems to be turning on on any game at any random time. I haven't seen anyone else have this problem on here but does anyone know a fix?

app compatibility

I have a Meta Quest. Looks like "I Expect You to Die 3" is not compatible, which might explain why it has been stuck trying to download for weeks now . Why did the app store allow the purchase to go through if it won't work on my device? Or is it act...

tacosock by Honored Guest
  • 1 replies
  • 0 kudos

No reply from Meta support via email or WhatsApp

I had an issue with a Metaquest 2 headset, I contacted support through WhatsApp and it worked well, a replacement refurbished headset was sent to me. Unforunately the replacement had issues of its own. It would pair to the app very briefly and the sc...

Jammie_D by Honored Guest
  • 2 replies
  • 0 kudos

MQDH not working with my windows 11 laptop

I am trying to test my game but it simply wont connect, in MQDH it shows that the device is there but for some reason it keeps saying "Login error. If the headset is already logged in, you must use the same account in MQDH" even though I am using the...

jd4life.2 by Honored Guest
  • 0 replies
  • 0 kudos

referral it working

Just activated new headset for my mom and not showing any credit, etc.New headset, new account, currently in the same house and internet.

arami76 by Honored Guest
  • 2 replies
  • 0 kudos

Meta quest account hacked!

Please HELP! Meta quest for occulus 2 hacked. They changed the number so I cannot get code to continue login. Unable to login! They probably link their occulus and unlink mine but using login account! They purchases about $2000 worth of things on occ...

HeevilX by Honored Guest
  • 3 replies
  • 0 kudos

Live Streaming

Hi, I have a problem when coming to stream...... I have a main Facebook account, and I also have a Facebook gaming page. (NOT SEPERATE ACCOUNTS) my gaming page is intergrated with my main facebook However when it comes to start streaming I can not ch...

SteRex87 by Honored Guest
  • 1 replies
  • 0 kudos

Meta account email disabled

I need to log in to my meta account but the email was disabled so I can’t go into it to receive any codes. I want to know if there is a different way to log in besides using a code sent by email. If there is no other way would it be possible to trans...

Resolved! Meta Workspace for Chromebooks

Hello everyone, I am struggling to connect my Chromebook to the Meta's Workspace. Whenever I type in "" it tells me "WHOOPS! It looks like you are lost. Let's get you back home." Am I doing something wrong? I would really like to us...

Resolved! Cannot resolve "Take Action" message telling me to verify age

I've received the below message four times now and have responded four times.Each time, I respond that I'm the account owner, I verify my age using a Credit Card, it charges my credit card and then it tells me to look for a code on my MetaQests. NO C...

richleino by Honored Guest
  • 2 replies
  • 0 kudos

Cannot install apps

Hello, I cannot install any apps on my quest 3 it just adds it to my library then loops in circles when i select it to install where it shows that it starts then stops and asks to install again, how do i fix this.

meta quest 3 openxr runtime not working

I'm trying to activate openxr runtime on the Meta Quest link, but the activation button doesn't press. I've searched and copied variously to find a solution on the internet, but I couldn't solve it.I tried changing 32 bits to 64 bits by editing it di...


Resolved! Oculus centre incorrect currency

HiI have noticed my oculus centre is now displaying VR apps in Japanese Yen.I have checked settings and logged in to my account and everything is showing correct UK English. I am my missing something it is getting F*$King annoying. I have checked all...

Haven't received referral bonus

Hi I clicked a referral link to receive £23 but I haven't had it yet, its been over 3 weeks, I've sent a private message and heard nothing , feel like I've been mislead...

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Tips and Tricks: Charging your Meta Quest Headset

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