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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 81362 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus Rift Software can't connect to server

Hello, so I ordered an Oculus Rift from amazon, and I am trying to install the software to use it, and when I start it up, and accept the ToS, it immediately says "Can't Connect to server". After looking at the logs, seems to be an SSL Certificate Is...

Kavokan by Honored Guest
  • 415 Views
  • 0 replies
  • 0 kudos

Headset won't connect

my headset won't connect via the HDMI connection on my new MSI laptop - meets recommended requirements. It works on my old laptop and I can connect the new laptop to a monitor with the HDMI port. I have uninstalled and reinstalled the oculus software...

pffindlay by Honored Guest
  • 1265 Views
  • 3 replies
  • 0 kudos

Games won't download

So I'm running Dash 2.0 and ordered a Touch controller. I bought a few games in the winter sale and they show up in my library but when I click the download icon nothing happens. Restarted Oculus software, restarted PC, started Oculus Dash as Adminis...

Arfman by Honored Guest
  • 3469 Views
  • 7 replies
  • 0 kudos

Help no way to install any game

Hello to everyone,I'm new user of Oculus Rift, and after a sucessfull install and setup of the device now I'm not able to install anyone of the game in the Oculus store.Clicking on install button of the games in my library nothing happens (no message...

ayuzt by Honored Guest
  • 1213 Views
  • 8 replies
  • 0 kudos

USB3

Sensors detected as USB3 but I have an Orange Triangle on them saying the drivers could be updated. I have updated the drivers to the latest

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Are coloured god rays normal?

I got my rift the other day and i've mostly been trying to get the best quality and sensor set up so haven't invested much time in games yet.I learnt what god rays are... rather annoying. But I also get like a blur either at the top, or bottom of the...

Can I pair multiple headsets to the same PC

Hey guys I'm looking at a space and I was hoping someone would be kind of enough to give feedback. I'm hoping to have a space where multiple headsets (8-12) are singed in/out to be used at different stations (4-6). It seems however when I connect a d...

bscheller by Honored Guest
  • 291 Views
  • 1 replies
  • 0 kudos

I am a bit unsure what to do with my Oculus Dev kit 2

I didn't originally buy it my uncle bought it but a week after it arrived he passed away due to cancer. Since then I have been given it from my grandparents and I am sort of unsure what I can do with it. I don't have USB3 like the software says I nee...

Oculus Rift connection issues with headset/hdmi

I recently bought an Acer Desktop Computer Aspire GX-785-UR16 Intel Core i5 7th Gen 7400 (3.00 GHz) 8 GB DDR4 1 TB HDD AMD Radeon RX 480 Windows 10 Home 64-Bit for Oculus Rift gaming. . I currently have the TV connected with HDMI cable via the HDMI t...

Refund

I still haven't received my refund in regards to order 61300534077358Tracking number for item 1: 1Z03FF646880301309Tracking number for item 2: 1Z03FF646886297957It has been over a month since the items arrived back at the Oculus warehouse. Could you ...

naatlane by Honored Guest
  • 183 Views
  • 0 replies
  • 0 kudos

Black border when moving head issue.

Hey! I have a problem with my Rift and it isn't the first time. The problem is that when I move my head a black border appears in the sides (At the place where I move my head to). Like the headset doesn't update the screen fast enough. I have experie...

ChrK2017 by Honored Guest
  • 6282 Views
  • 4 replies
  • 0 kudos

Games not launching at all

Hi, I got my Oculus Rift for Christmas 2017, Today at around 5:00 PM Central Time Zone, I got in VR and tried launching Steam VR. At the time I had no games open, but it said something about multiple apps being open and that they need to be closed. T...

Inateck Expansion port question

I just got this https://www.amazon.com/gp/product/B00FPIMICA/ref=oh_aui_detailpage_o00_s00?ie=UTF8&psc=1 today. I'm gonna install tomorrow when I have more time. Question I have is that many said the inateck drivers can be problematic. Shoud I just i...

SOLVED: Weird issue in a TB (OverUnder) 360 Video

I'm new to VR and this is probably an easy fix, but I've searched everywhere and can't find my answer. I've learned how to name my filenames with the _TB and _SBS, so that I can see most 360 degree videos properly, but I'm still have trouble with a f...

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How to display/scroll through objects in Oculus Core 2.0

I'm trying to decorate my house, but when I try to browse the objects to use for decoration, it only displays the first 8 objects in the category, and I can't find any combination of button presses that will scroll through more. There's also no infor...

Anonymous by Not applicable
  • 560 Views
  • 3 replies
  • 0 kudos

oculus touch Headset wont connect after crash

I need help......I do not know what to do anymore...i am game development.I just buy oculus touch not long ago to make a game..and it works just fine,my computer is fine, Everything is good and i work with UE4...one day my UE4 is crash and complete f...

afanmax by Honored Guest
  • 216 Views
  • 0 replies
  • 0 kudos

Windows 10 cannot load USB drivers for Oculus Rift

Hi, I just bought the Oculus Rift today and followed the instructions, but I cannot get it to load/recognize the headset correctly. If I look at Device Manager, there are 2 "Unknown USB devices" that are not loading, one with the error "Device Descri...

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mlody1115 by Honored Guest
  • 4496 Views
  • 6 replies
  • 0 kudos

PC reboots when starting Oculus Home on Core 2.0

Hi. I'm on the Beta channel and since the update to Core 2.0 I'm getting hard freezes most of the times I open Oculus Home, requiring a restart (keyboard leds stop responding).Also, something weird is that when it doesn't freeze, it does stall for se...

uKER by Adventurer
  • 1799 Views
  • 10 replies
  • 2 kudos

Chronos Issue when trying to run anything besides default

I recently purchased Chronos from the Oculus store and it is the first thing I've really run into an issue with and was just looking to see if anyone has any fixes they know of. When I try to run any setting besides the default (Sword and the basic d...

NinjaArtz by Honored Guest
  • 427 Views
  • 1 replies
  • 0 kudos

Trouble Installing Oculus Setup Software

Hey Guys,Just aquired an oculus rift (With the 2 remotes) and when i go to install the setup software, nothing happens. Not even an erroe code nor is there anything in the task manager saying its running in the background. Any help is apreciatedThank...

Anonymous by Not applicable
  • 222 Views
  • 0 replies
  • 0 kudos

Oculus App crashing on startup

my Oculus has worked fine since I got it but now all of the sudden when I try to launch the Oculus app my computer black screens and the inly way i can get back into it is through restarting my computer. Nothing appears in the headset itself either.P...

Simba_ by Honored Guest
  • 3251 Views
  • 5 replies
  • 0 kudos

Trouble with ATI mini display port and HDMI adapter

Tonight I went to a VR meetup and I brought along my DK2 and plugged it into a provided PC. For some reason, I couldn't get the Oculus Rift to work properly. The computer was a windows 10 PC with an ATI Firepro 9100 video card ($3000 on Newegg!!). Th...

Slayemin by Expert Protege
  • 675 Views
  • 1 replies
  • 0 kudos
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Tips and Tricks: Charging your Meta Quest Headset

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