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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Wands Game Not Loading

HiJust bought Wands but it wont load, keeps saying "cant connect to back server" have tried deleteing and reinstalling but nothing.Any ideas what to do who to contact?Ta

Deni2 by Honored Guest
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In quanto tempo viene consegnato l'oculus Rift s?

Buongiorno/sera a tuttiIl primo di agosto (verso le 8/9 di mattina) ho acquistato l'oculus Rift s e nella mia mail (solo quella da due giorni) ho ricevuto la mail che conferma che hanno ricevuto il pagamento, dopo due giorni come stato dell'ordine (d...

I need help pls...

I have got my headset a few months ago and there are some problems that just keeps reoccurring.1. Echo VR - This is my most played game and probably the only game I play on most days. Although it is very fun and I get to hang out with my friends, the...

delete me... resolved

Just bought quest and a link cable before finding out i may no longer need the link cable. went to plug it in to set up and realized that my only type c port is deeply recessed in my pc. best options? is there a type c to type c adapter that anyone k...

Refunding

I refunded a game (fnaf help wanted) then refunded because it was too scary to play by myself but could I buy it again and get that refund back since my friends came over and wanted to play it. Can I cancel my refund request or can I buy it again and...

thorn448 by Honored Guest
  • 657 Views
  • 3 replies
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Haven't Gotten Any Updates on my RMA for the Halo Strap

Hello,I’m writing this here since the support team has still yetto email us about my Rift S RMA.Almost 4 weeks ago, my halo strap arrived at Oculus’s warehouseto be processed for a replacement. We have yet to receive a single email aboutthe status of...

Resolved! Assetto Corsa with CV1

Hello all,I'm really happy with the CV1, the concept is incredible. Thanks Oculus!When playing Assetto Corsa, the dashboard (especially the characters on the wheel) are blurry... So blurry that you sometimes can not see what the text actually says.I ...

Sammy10 by Honored Guest
  • 8552 Views
  • 12 replies
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återköp / refund

Hi! I would like to make a refund on the games job simulator and real VR fishing but I cannot figure it out how I do it on my oculus quest. Can you please help me?Thank you. // IngelaHej! Jag skulle vilja göra återköp på spelen jobsimulator och real ...

Customer Support Stopped Responding to Ticket

Hello, I’m here as a last resort. My oculus rift s isn’t working. I opened a ticket but the representatives stopped responding and won’t provide me with updates. I’m suspicious that it may be to delay me past the 30 days I have to request a refund. T...

Anonymous by Not applicable
  • 740 Views
  • 3 replies
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Problem linking Oculus account to Facebook account

I already have an Oculus account / username - and I'm trying to link it to my FB account. I've logged out of the Oculus App on my phone, and logged back in to link - but when I try to "Link & Continue" using FB, I get an error message stating "Sorry,...

Asgard's Wrath Cannot Start Game - Stuck on Fire

I have had an absolute nightmare getting the game installed, after trying everything from various posts here it finally installed overnight (I don't have a fast connection) was so happy this morning to find it had installed.Now I start the game and c...

zi99y by Honored Guest
  • 4086 Views
  • 15 replies
  • 2 kudos

Rift S display constantly flickering

Hi, so I recently received a rift s yesterday and all set up fine and was working perfectly for maybe the first hour or so. After that I started to get a flickering which seemed to be only from the left hand side (the only way I can describe it is li...

Order transaction after email confirmation?

I bought an Oculus rift s at 27th july and i used Paypal as my method and i still see no transaction of money. Does the transaction happen once the order is ready to ship? That being said i technically did not "buy" it yet. Also i was pretty concerne...

RoxasZy98 by Not applicable
  • 721 Views
  • 3 replies
  • 0 kudos

Oculus App Font size / Zoom

Hi, recently my Oculus App starts zoomed out, with a very small font size, the only way I've found to restore the default size is changing the region formatting but when I close and reopen the app is zoomed out again...Anyone knows how can I solve th...

hopez by Not applicable
  • 5113 Views
  • 15 replies
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Rift s Joystick Not working correctly

Hi there i've been having issues with my Oculus touch joystick on the left hand for a while now. Example i move the joystick up steamvr shows it goes down and up

ArioonVR by Honored Guest
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Broken Guardian?

Whenever I go into a game in my oculus library it will move the guardian, but when im in steam vr it will keep resetting the guardian in game. I use a rift S.

Different Right Controller issue

My right controller wanders off. It does everything it's supposed to do when the trigger is pulled or the buttons are pushed. And it turns in the direction it should face when I turn my right hand. But it does it all as if my right had was 8-10 feet ...

Oculus sent empty box.

Hello, my friend ordered me the Oculus Rift S for my birthday last week or so when everything came back in stock and it said the date was for June 10th to arrive. Well, it had arrived on 6/3/2020. The box did. Nothing else.The whole thing is strange ...

"Oculus Link has stopped working"

I've been using oculus link successfully since February but in recent updates, v18-v19, I've been getting randomly stopped out of my session by this message. My sessions can run anywhere from 3 minutes - 5 hours before getting disconnected. The Oculu...

How long for my quest to change from opened to shipped ?

Really finding it hard not to cancel my purchase, Been 7 days since I ordered the oculus Quest and still no change ???????.Has anyone else been having this trouble, Was meant to be a birthday present. Not sure weather to just off amazon now as can ge...

Alfsdad by Honored Guest
  • 551 Views
  • 1 replies
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(CV1) Right Controller experiencing drift-like behavior.

My right controller is experiencing a kinda drifting behavior. Its not a deadzone issue, using oculus monitor by the user kojack, I saw that the input kinda spazzes out when I put my thumb on the thumbstick. Anybody have any possible solutions or are...

Order processing/ billing times

I placed an order for a Rift S on July 19th, and didn't hear anything about my order getting processed or charged until yesterday, when I decided to get a Quest instead. It says estimated delivery is the 10th of August but I want to know if I am not ...

Green LED flashes flashing

As I connect to the charging flashes the green LED does not light up all the time. Even all day they could not charge themselves. When they are incorporated into the cable and so is the black screen only for a while appears stamp oculus logo

Andzelm by Honored Guest
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