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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
GO store says "ON SALE NOW" but..
I think this is a tech problem. The online store for the Go has an area that states "On Sale Now" and when you click on it it sends to a blank page. If there is not anything on sale then this should be removed or fixed. Thanks
Cant get rift s to open VR videos in firefox, chrome etc... ?
So i just got the rift s, i have a RTX 2060 video card too.updated all my drivers, permissions and flags set on chrome and firefox, have set unknown sources to on as well in oculus.when I click enter vr on a video in firefox, the VR video is playing ...
Order hasn’t charged me money
I ordered an oculus quest like a week ago and I keep checking my bank account but the money I set aside is still there I don’t know if it’s slow but I checked all of my payment info and it still hasn’t charged me for some reason (my status still says...
Payment method not being added
My payment method is not being saved when I put it in. I got a $20 Visa gift card that worked fine with my other devices, and I still havent spent anything on the card but it wont add to my oculus account
Apps uninstalling
My apps for Oculus Rift keep uninstalling themselves - Any ideas. Thanks
Oculus Link Running On GTX 960 M
On Oculus's website it states the minimum specs is a NIVIDA GTX 960 4 GB, and 8 gbs of ram. I have all of that exactly and on the oculus app it says My graphics aren't supported with rift software. Help.
support not answering emails
Has anyone had the problem of support not answering emails, I have not heard from them since the 17th of this month, I have broken equipment and they wont respond,.
purple heart vet
so today i was very happy i saved for more then 6 months to be able to get a rift s. i looked almost every pleace for one and no one had any in stock and everyone had them priced so high i found a guy on craiglist that said he had a new one and wante...
black screen when trying pc link. can't access anything when linked
Just got my quest the yesterday, and the oculus link as well. Whenever I try to connect to the pc or steam link it seems to connect as it asks for me to enable access to files but then gives me a black screen where the only thing i can do is see my g...
Tracking LEDs on right touch controller are very faint
Got my Rift S a few weeks ago, actually had a completely trouble free setup and experience with it so far - a week or so ago the right controller's spatial tracking started getting unreliable, and the next night it almost completely died. I've change...
Got refund but no money
So a few days ago I bought onward and it made me really sick so I requested a refund. Today, I got the refund approved but the money is not on my card. Is it supposed to be in there already or do I have to wait for the money longer?
Oculus Shipping time
Hello everyone, i would like to know if i could rely on the ETA for shipping/delivery. When i ordered on the 28th of May it gave me a ETA date of June 19th. I went onto reddit to confirm and see if i could depend on this ETA and didnt really get any ...
Oculus Quest Link mic sounding all kinds of messed up, ONLY on discord..
I've tested the input on other apps, and sounds as it should, it's only when I select Oculus Virtual Device as input on discord, is when it no longer functions correctly. The mic quality others hear sounds like I'm talking through a fan, where it cut...
Help About the Oculus Quest (Roblox)
So I had roblox beta but when I open it it immediatly closes my tab. Is there a way to make this work?
Rift S DP
So i need help, I bought an Oculus Rift S but my port for the DP is a rectangle looking shape with 2 corners cut, and it says HDMI on it. Could somebody help please?
Postcode won't work so i can't proceed to payment or chekout
I put the right postcode 100% but it won't let me proceed. I am stuck on the first step when i try to order. i've tried everything, help, i am in sweden if that helps
Problem with Oculus app service not being reached
So the problem I'm having with the Oculus app is in the image. What do I do to solve this? I've tried repairing the app and restarting my computer, as well as uninstalling the Oculus app and everything.
Oculus Compatibility Tool
Quando provo ad avviare il programma "Oculus Compatibility Tool", dopo un po' mi viene un'errore: "Errore di rete, controlla le impostazioni della tua rete e del firewall, quindi riprova", non so che fare, come faccio a risolverlo?
Wands Game Not Loading
HiJust bought Wands but it wont load, keeps saying "cant connect to back server" have tried deleteing and reinstalling but nothing.Any ideas what to do who to contact?Ta
In quanto tempo viene consegnato l'oculus Rift s?
Buongiorno/sera a tuttiIl primo di agosto (verso le 8/9 di mattina) ho acquistato l'oculus Rift s e nella mia mail (solo quella da due giorni) ho ricevuto la mail che conferma che hanno ricevuto il pagamento, dopo due giorni come stato dell'ordine (d...
I need help pls...
I have got my headset a few months ago and there are some problems that just keeps reoccurring.1. Echo VR - This is my most played game and probably the only game I play on most days. Although it is very fun and I get to hang out with my friends, the...
delete me... resolved
Just bought quest and a link cable before finding out i may no longer need the link cable. went to plug it in to set up and realized that my only type c port is deeply recessed in my pc. best options? is there a type c to type c adapter that anyone k...
Refunding
I refunded a game (fnaf help wanted) then refunded because it was too scary to play by myself but could I buy it again and get that refund back since my friends came over and wanted to play it. Can I cancel my refund request or can I buy it again and...
Haven't Gotten Any Updates on my RMA for the Halo Strap
Hello,I’m writing this here since the support team has still yetto email us about my Rift S RMA.Almost 4 weeks ago, my halo strap arrived at Oculus’s warehouseto be processed for a replacement. We have yet to receive a single email aboutthe status of...
Resolved! Assetto Corsa with CV1
Hello all,I'm really happy with the CV1, the concept is incredible. Thanks Oculus!When playing Assetto Corsa, the dashboard (especially the characters on the wheel) are blurry... So blurry that you sometimes can not see what the text actually says.I ...
återköp / refund
Hi! I would like to make a refund on the games job simulator and real VR fishing but I cannot figure it out how I do it on my oculus quest. Can you please help me?Thank you. // IngelaHej! Jag skulle vilja göra återköp på spelen jobsimulator och real ...
Customer Support Stopped Responding to Ticket
Hello, I’m here as a last resort. My oculus rift s isn’t working. I opened a ticket but the representatives stopped responding and won’t provide me with updates. I’m suspicious that it may be to delay me past the 30 days I have to request a refund. T...
Oculus Go ADB driver not installing "The INF file you selected does not support this method of insta
I get the error "The INF file you selected does not support this method of installation". I found one topic on the forum but the solution didnt make sense in this context. I asked me to install a sensor driver that has nothing to do with the Oculus G...
Problem linking Oculus account to Facebook account
I already have an Oculus account / username - and I'm trying to link it to my FB account. I've logged out of the Oculus App on my phone, and logged back in to link - but when I try to "Link & Continue" using FB, I get an error message stating "Sorry,...
Asgard's Wrath Cannot Start Game - Stuck on Fire
I have had an absolute nightmare getting the game installed, after trying everything from various posts here it finally installed overnight (I don't have a fast connection) was so happy this morning to find it had installed.Now I start the game and c...
