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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 108683 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Cannot launch Oculus client

Hello guys,Bought an Oculus Rift a few days ago. Installs went smoothly without any issues. When i tried to start the desktop client, it just freezes. It's stuck on the rectangular loading screen with the Oculus logo, and the loading circle just spin...

knive5 by Honored Guest
  • 318 Views
  • 0 replies
  • 0 kudos

the screen goes black

i've played alot of vrchat but couple of months ago with my old oculus rift when you look up to the left side the screen would turn off but i can hear my surroundings like friends are talking and when i look at the screen on desktop everythings looks...

Qifon by Honored Guest
  • 298 Views
  • 0 replies
  • 0 kudos

Returning bricked Oculus Go

Can anyone offer any suggestions on how to deal with this. I ordered an Oculus Go on the 1st of May as soon as they came out from Amazon. No issues at all with it until I do a factory reset and it's bricked. Support state I should return to Amazon as...

OVRAvatar CopyTexture Warning

Helloeveryone. I am running the “Controllers” test scene included in the OculusAvatar SDK 1.26.0 on a Gear VR and I see “Graphics.CopyTexture with a region will not copyreadable texture data for compressed formats (source texture format 50)” in thelo...

blee808 by Honored Guest
  • 997 Views
  • 4 replies
  • 1 kudos

Oculus go will not turn on after I performed a factory reset

I had to get my account to sign into my oculus so I had to factory reset it (as stated in the help page) and I did all the steps I was supposed to and after I selected factory reset, it shut down and now my Oculus will not turn on. However, when I pl...

Hershyyy by Not applicable
  • 1277 Views
  • 5 replies
  • 0 kudos

problem installing the Oculus application

Thierryparasme Dec 2, 2:47 AM PST Hello,Following an uninstallation of Oculus and then a new installation i have a problem installing the Oculus application. After the download the installation starts and then a message tells me that there was a prob...

Rift won't install when UAC displays Shield Icon

Having lost use of my Rift from the previous WIN1803 doing a Restore and stopped it from working and even installing again but did add the Shield Icon even though it still had UAC=OFF, then I installed fresh WIN1809 as the auto/manual updates were ne...

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Anonymous by Not applicable
  • 1455 Views
  • 14 replies
  • 0 kudos

Black screen at Random

Hello, i have been troubleshooting my oculus for several Months now .... and I'm starting to get ****....I'm using a perfectly fine OMEN Laptop from HP and i was able to play for several hours just a few days ago (after reinstalling windows all-toget...

erek18 by Honored Guest
  • 1400 Views
  • 4 replies
  • 0 kudos

Oculus Rift Hardware Issue

Hello guys,got my Oculus Rift yesterday and I am very impressed and happy about my device  However today I tried to set it up in another environment and one of the Sensors did not get detected giving me a hardware error.I use my Alienware 15 R4 for ...

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Anonymous by Not applicable
  • 1037 Views
  • 5 replies
  • 0 kudos

Home 2.0 empty loot boxes.

I don't know if anyone else has experienced this but I have so far had 2 empty loot boxes in my Home.I'm not asking for extra loot boxes, I'll get more over time anyways, but if this is a wider problem that would be bad.

Myurton by Explorer
  • 841 Views
  • 7 replies
  • 0 kudos

Touch

Hello, my left touches joystick just suddenly stopped working like I can't press down on it anymore. For example, when I play Pavlov I can't run anymore. I haven't hit them against a wall nothing happened to them, rather they are pretty new do you kn...

Facial interface removed, now it doesnt fit tight

Hi guys.My headset wasn't working at all, so I ask for chat support. Following instructions I had to remove de facial interface, at first, it was hard to remove, but now I´m trying to fit in, but it remains slack, the top fits tight, but the bottom i...

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New Oculus : screen flicking and led change orange to white

Hello everybody,I'm really sad because I've buy an Oculus Rift during the Black Friday. I've switch the GPU of my wife with mine because she had a GTX 980 from Gainward.First surprise : it doesn't have a HDMI port but some DVI mini-displayport and mi...

Anonymous by Not applicable
  • 210 Views
  • 0 replies
  • 0 kudos

instalation

comme demander j'ai télécharger le logicielle d’installation (OculusSetup), accepté les conditions, ensuite il me demande d’installé 2 mise à jours (KB2670838 et KB3033929) mais mon ordi me dit que j'ai déjà ces mise à jours et ça bloque là, je sait ...

jbbolduc by Honored Guest
  • 340 Views
  • 0 replies
  • 0 kudos

Oculus Rift Order put on hold?

So I just purchased a Oculus Rift through the Website about a hour or two ago, got a email about a hour later from Oculus saying my order was being put on hold because they could not verify payment so I called my bank and they said that the merchant ...

when will there be support for 2950x theadripper

just like the title says i keep getting message in my headset at my home in vr telling my my cpu isnt compatible but its doing just fine i think becasue its new and not yet in the system. anyone know if they are going to be fixing that . mebe im in t...

Clear definition of launching "Mixed Reality Capture"

There's a lot of frustrated posts out there with people attempting Mixed Reality experience with Oculus home software. LiV doesn't seem to be compatible with anything but steam. Mixcast seems eerily similar despite their "sdk integration", Vcam just ...

Anonymous by Not applicable
  • 357 Views
  • 0 replies
  • 0 kudos

USB issue: Rift & related devices disconnect regularly

Hi,I have some serious problems with the oculsu rift. To be more precise: The headset and sensors regularly disconnect themselves and I get the typical "Your headset / sensors could not be found" message popups. I've had the same issues with HTC vive...

okazaky by Honored Guest
  • 1563 Views
  • 6 replies
  • 0 kudos

Installation of latest Bullguard antivirus definition

It is quite very important to use the latest version of the BullGuard antivirus to get the maximum protection of your sensitive data and your system. The BullGuard antivirus is the antivirus product that has got it all. The product is so designed tha...

My Laptop meets the online minimum specs...

Laptop meets minimum specs listed online, but when I run the Rift compatibility tool my graphics card doesn't meet minimum spec. I have a Lenovo legion Y520 laptop, with an intel core i5 7th gen processor and a Nvidia GeForce GTX 1050 ti graphics car...

Anonymous by Not applicable
  • 352 Views
  • 0 replies
  • 0 kudos

Order cancelled

Ordered the oculus rift on Sunday when sale was on and I got an email in my junk mail saying my order was cancelled the next day with no reason given I've contacted support multiple times now but have only been told my order is under review? I unders...

nea by Honored Guest
  • 330 Views
  • 0 replies
  • 0 kudos

Stuttering during gameplay when i move around

since Aug of 2017 it seems i have had these micro stutters where the whole picture seems to shift during gameplay. Does anyone else experience this?PC SpecsIntel I7 Kaby LakeGeforce 107032GB 3200 RamSSD

possible fix for your laggy, stuttering woes.

I'm going to make this stupidly short as I have written a huge post three times now only to watch the page go white and all my typing disappear.System: i7 3820, 32GB, 1070 ti, evo SSD, water coooled, etc.things ran great and then suddenly they didn't...

odd_mike by Honored Guest
  • 965 Views
  • 1 replies
  • 0 kudos

Rift keeps stuttering

Hello there,after many hours of trying and failing i hope someone here can help me. I have recently purchased an oculus Rift. After first installement it worked kinda okay. I have tried altspace VR (no problems) I expect you to die (some problems aft...

Anonymous by Not applicable
  • 2166 Views
  • 4 replies
  • 0 kudos
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