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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 68805 Views
  • 111 replies
  • 8 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Software Problem

Hi I bought a VR desktop PC to make this Oculus Rift work [CYBERPOWERPC Gamer Xtreme VR Ready GXiVR8020A3 Desktop Gaming PC (Intel Quad Core i5-7400 3.0GHz, AMD RX 580 4GB Graphics, 8GB DDR4 RAM, 1TB 7200RPM HDD, 802.11AC WIFI, Win 10 Home], but unfo...

q8qmail by Honored Guest
  • 492 Views
  • 1 replies
  • 0 kudos

Resolved! How can I stop OCULUS from popping up when A program is launched?

When P3D v4 is loaded Oculus loads also. I close it but it loads again and has to be closed. After P3D is unloaded then Oculus loads THREE more times. I realize that it supports P3D v4 but I want to control whether to use it or not. The random loads ...

j3Solo by Explorer
  • 495 Views
  • 2 replies
  • 0 kudos

Oculus display messed up

I have just received my Oculus and am running into issues with the display showing a "random" arrangement of chunks of the display, I have checked the Nvidia driver software and everything seems to be okay apart from my processor. The software says i...

Maximum USB 2.0 extender cable length for 3rd sensor setup

Hi,so i got the rift last week and tried the standard 2 sensor setup which worked quite good. In the next step, i ordered a 3rd sensor and a USB 2.0 active extender cable. The cable has a length of 9,75m (about 32 feet).At first, the sensor setup gav...

Anonymous by Not applicable
  • 2651 Views
  • 6 replies
  • 0 kudos

Please help vr not docking or "working"

ive cleared cashe,restarted in safe mode uninstalled ap reinstalled ......i get black screen or i see my phones hoome screen ...i made a more in depth post in vr jam because this is all new to me my vr is only three weeks old im so frustrated im usin...

Please help vr not docking or "working"

Ive had my 2017 vr about three weeks using it with Samsung 8 ots worked marvelously!!!Then my phone had error of "moisture detected in port" after this message my VR hasnt worked ....please help any ideas??So far ive cleared cashe,forcestop,restarted...

Every Day I'm Juddering

I got a Rift + Touch controllers! Oculus home works like a dream, but everything else judders. Not super hardcore, but whenever I turn my head everything definitely shakes up. The framerate is fine, the graphic quality is fine, I don't move my head e...

videos

How do I add videos to my Oculus library?

Anonymous by Not applicable
  • 322 Views
  • 1 replies
  • 0 kudos

Black Screen with audio (intermittent)

I have the oculus rift plugged straight into my GTX980 and while I'm playing the lab's arrow game the screen goes black and the audio continues. sometimes the video will restart and come back on by itself after 3 seconds or so. if I'm just standing d...

VR boundary going awol

Hello all,I bought the rift a week ago so I am still in the process of understanding how everything works but I have encountered a problem that I dont see being mentioned anywere (or I couldnt find it).Everything works fine after setting up oculus ri...

ottoatom by Honored Guest
  • 383 Views
  • 2 replies
  • 0 kudos

Unistalling Oculus Display Driver kills USB

Hi,I have an old installation of Oculus. When I tried to uninstall the Runtime, it also uninstalls the Display driver (version 1.2.8.0) on a win7 pc. This kills all USB devices on my computer, and not being able to do anything I have to do a system r...

PC Hard reboot

HelloThis problem definitly has something to do with Oculus software. Running the latest software on Win 10I run an Nvsurround setup of 3 monitors at 5960*1200 and have my Rift constantly connected through (obviously an HDMI) port.Nvidia drivers: 382...

amdr by Honored Guest
  • 470 Views
  • 3 replies
  • 0 kudos

Video 360 on Oculus Rift

I want to see my 360 videos that I made on gear 360 but my Drive C: is full. And to see this video on my Oculus RIft, must be on C:/users/public.How to change de Folder to Drive  for exemplo?

12 days, no return authorization

I received my rift + touch on Aug 11 and my left touch controller's trigger button broke the very next day. After opening a ticket and sending all requested info, I am completely in the dark. I have yet to receive an RMA, so no shipping label, etc. I...

Cant conect to oculus home :/ ?

For the last two days, I haven't been able to connect to oculus home. The program starts, And works, and I can play games. But it don't connect to internet or at least connects to the Oculus home part of the internet... Any suggestions?

Canceling Oculus order

Hi, I need to cancel the order i made for my oculus and I have tried contacting the support team through filling out a ticket and i haven't gotten any response is there any other way to cancel the order ? or any other way to contact the support team ...

Black is not black, it is gray

Hi, I recently acquired a cv1, and from the first moment I constantly see grayish granules on most of the screen, especially on the left side, and when it is black, does anyone know how to solve this situation? I have tried everything, several adapte...

Neme2017 by Explorer
  • 8728 Views
  • 19 replies
  • 0 kudos

PC crashes when doing the setup

I have installed the software, but when it comes to the setup it crashes my pc to reboot.I have tried different USB ports and all but nothing helps. See attached logs https://drive.google.com/open?id=0B-j95vGCKex7dmVVZ2wybEZzVGchttps://drive.google.c...

CoNa68 by Honored Guest
  • 419 Views
  • 2 replies
  • 0 kudos

return policy for games bought via oculus store

i am really interested in the dangerous elite game but hated it for the computer when it first came out. if i buy this version and like it with the Rift i may keep it. what is the return policy for games?

jinko82 by Not applicable
  • 9463 Views
  • 23 replies
  • 0 kudos

Extra update

Since Oculus Home 1.17, I always have 1 more update than what's showing in the updates section of my library! I don't know what is this "extra" update!?

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KNP54 by Heroic Explorer
  • 189 Views
  • 0 replies
  • 0 kudos
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