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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Link - Stuck on the loading screen
Good morning or evening depending on where you all live!I've recently bought myself a Link cable (a third-party USB-A to USB-C one because my allowance ain't much ) and it works pretty well, actually! Just that I had to go into the Debug Tool to che...
how to connect quest 2 to phone
Hello. I have an issue that is rather simple, but it is not. When I am trying to connect to my phone app with quest 2 it says finding device and then connecting, but it doesn't do anything. But when I turn off headset it says like "OMG I am connected...
I Have Submitted Copyright Complain
Please Solve My CaseComplaint number is 645235804602251.
Meta Horizon app issues
I just got the meta quest 3. I am trying to set it up for the first time. After setting up the wifi on the quest it now gives me a code to enter on the meta horizon app. I have installed the app, logged in to my account, granted the location/notifica...
Anybody else's controllers borked today?
Put the headset on today and noticed I had a notification saying, "some features of the Meta Quest Link platform may be temporarily unavailable. If this issue persists(which it will, lol), please visit Meta Support(where we will totally ignore you). ...
Resolved! CAMERA recording malfunctions?
Hey there meta questuals of knowledge and trouble shooting problem solving wizards of wonder... it's been a minute since we last talked...which is good! That means I've had minimal issues and I've been able to rock out on my VR and become a beat sabe...
Steam vr Crashes pc
Hey so when my steam link crashes it freezes my whole pc is there a fix to this? ive Tried beta mode open it with admin disabling steam vr addons and nothing works specs: Intel core i9-9900k 3.60Ghz 16Gb ram Nvidia GeForce Rtx 2080 ti so if you have ...
my Quest 3 takes too long to find wifi6e.
Every time I want to use my Quest 3, I have to wait several minutes in the wifi menu until it finds my 6e. It will find other 5Ghz wifi instantly but not wifi 6e. Plus, sometimes it will automatically disconect from the wifi when I take off the heads...
Looking to get into more VR games, what to buy?
I have a budget of $700 max and am looking to upgrade my headset. I have used a psvr1 and played saints and sinners a while back and now that there are more games, I want to upgrade my headset, though not sure which to get. I would prefer wireless(or...
Can I upgrade the Storage on my quest 2?
I have bought an Oculus quest 2 with 64 gb but i will uprade it is there any way to upgrade the current storage from the quest 2?
Follow-up: Account Status Issue
I'm following up on my previous forum on December 31, 2024, regarding my account (sapna87) status. I received a permanent disability notification via email but saw a suspended status upon email and confirmation code entry. I've never used this accoun...
Urgent Help: Wrongful Account Disabling for Alleged Community Standards Violation
Hi Meta Community and Support Team, I'm seeking assistance regarding my disabled Facebook account. On [insert date], I received a notification that my account was permanently disabled for allegedly violating Community Standards related to "child sexu...
Meta Quest Developer Hub Performance Analyzer... Documentation?
There are lots and lots of statistics in the MQDH Performance Analyzer. The meanings of some are obvious. Many are not. I've been looking for some detailed documentation that might illuminate these colorful squiggly lines so that I might figure out w...
No Mans Sky VR Startup crashing
I just bought no man’s sky, hoping to play in vr, but when I open it, I am greeted with this message. Any fixes?
Kiwi Design 45w charger safe to use with Quest 2 and 3?
I ordered the Kiwi K4 boost battery head strap, and I also got the 45W charger (45W USB C Fast Charger) is it safe to charge the Quest 3 or Quest 2 on it's own directly plugged in? should I ONLY use it to charge the Kiwi battery head strap and the Qu...
Photos not syncing to my phone/ Option missing
I got a new oculus, and for some reason, none of my photos that I take on a game are able to be synced to my phone. There's no sync button, no nothing. The only info there is for when I take a picture in game is 'view info's and 'delete'. Idk what's ...
Meta Quest 2 is Trash
The device is trash and the support is trash. I'll never buy any Meta equipment ever again. My son has a Meta Quest 2 that I activated on Christmas, 2024. On January 12, 2025 the tracking stopped working and the controllers would buzz every 5 seconds...
Resolved! Oculus Go - Store not loading
I'm currently having issues with my Oculus Go. The problem is the store not loading on the Oculus Go. It keeps saying... Home menu - sorry, something went wrong Please try again later. button [try again] Store menu - No internet connection I can howe...
When I try to change my password for my facebook profile I get a strange popup
HI I wanted to change my password in my facebook profile so I went into settings and went into password and security and I then i clicked on change password. Then the first time I put in my old password and then filled in a new password and pushed ne...
Palm interface menu not working with hand tracking??
When I'm using hand tracking in main screenAnd look at my palms the two pinch options come up the one with the ''O'' on the right works fine, but the one on the left with the 3 lines keeps disappearing when I put my finger together and nothing happen...
PTC v74 Is causing PCVR to stutter every 10-15 seconds
After the update when I am trying to play anything via a VD connection on my PC it will stutter/freeze for about .5/1 second every 10-15 seconds. I have tested it with several games and it occurs on every one.Never had the issue before. Was playing H...
Facebook page unavailable
Everytime i try logging into the meta horizon app using my facebook login which i do not want to make a new account as i have 300 dollars worth of games on it. It tells me that the page is unavailable please help!
Parent Managed Account
Hi, Does anyone know why on earth i have to manually allow every single app regardless of the age? There are PEGI 3 & 7 ames that are blocked and i need to go through the whole list to unblock them. This is hands down the most ridiculous system ive e...
Resolved! Meta Quest 3 Microphone Too Quiet
I've been playing Co-Op games on my new Meta Quest 3 after upgrading from Meta Quest 2. Specially, Arizona Sunshine 2. The problem is that the Quest 3 microphone sounds really quiet. This is the exact same setup as my Quest 2 and I've done restarts a...
Lost Access to Business Suite
Hi everyone,I’m facing an issue with verifying our Meta Business account, and I’m hoping to get some guidance or support here. The account is linked to an email address that no longer exists, which prevents us from completing the required verificatio...
META Quest Support Refusing to Replace Defective Unit
Hello!I have shipped my defective Meta Quest Pro VR Headset (battery performance related issue) using FedEx as per instructed. I noticed that multiple agents were handling my case, all responses seems like botted / AI / non-human and very repetitive ...
UNABLE TO EGT TO MAIN MENU
How in the world can I find someone to talk to about my META 3S?I cannot get to the main screen. Initially I had the TUTORIAl and I could not get pointer to hit SKIP. It finally worked.Now the unit says that there is motion and I need to use TRAVL MO...
Someone created a fake Meta Account in my name. Is now scamming friends.
Our facebook account was hacked. We were eventually able to regain control of it. However, that person created a fake meta account linked to our facebook with a whole bunch of credit cards (not ours) linked to it. When we try to remove the newly adde...
Eye-Calibration not showing
Hello. I'm trying to calibrate my eye tracking, but every time I go to calibrate it, the screen simply views the main area, and then a few seconds later, it will say thay eye tracking calibration is completely even though I haven't don't anything.
