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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Meta Quest Support
  • 45677 Views
  • 111 replies
  • 5 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Resolved! Can't unlink my headset from my account ... no delete button

Hello,I factory reset my quest 2 and can't delete it from my account.I did set everything up and tried to delete it before doing another factory reset, but again ... I don't have any delete button available beside my device, just the serial number (i...

Marogold by Honored Guest
  • 1432 Views
  • 15 replies
  • 0 kudos

Unable to get PC link to work on meta quest 3.

6 hours later still on text chat with tech support no help just the same circle. Did factory reset uninstalled software will connect to phone but will not connect to PC. Connected before but no longer connects. Tech support needs to be able to talk t...

Just not getting a achievement

So I’ve been playing a game, and I’m suppose to get a achievement for beating the game but it won’t workgame: Iron Man VRIs happening on 1 gameachievement: “In Extremis”

Shammmmmm by Honored Guest
  • 514 Views
  • 5 replies
  • 0 kudos

My quest 3 keeps turning off and on

When ever I load onto my quest 3 the meta logo flashes then the screen goes blank.This is constantly happening and has been for days.Whenever I try to factory reset it or power it off or boot it or even update it it doesn't work.When I go to factory ...

Smudge on the inside of my right lens

I noticed a smudge on my left lens a few weeks ago. I have been unable to resolve this issue. I have prescription lenses, so the lens is protected. Also I play Inside so no sun damage. How can I fix this? Or is my headset done?

Resolved! 2FA issues, cant log in

So, very recently I was Helping my brother sign into his account (the one I am on now) And I logged onto his account on my meta quest app. But now i cant log into myheadset nor my meta quest app because i no longer have a phone number that is affilia...

Quest 3 boundary moving slightly on power cycle

Its been happening for a couple days nows. On my quest 3, the saved boundary moves from around 6 inches to a foot in the room in a random direction (its shape does not change, but its position in the room does). I have not seen it before until now.Is...

Occupunk by Heroic Explorer
  • 666 Views
  • 6 replies
  • 0 kudos

Missing World Chat feature

So yea, in the Meta Horizon World app, I’ve noticed that the World Chat feature and icon no longer appears in both the setting and wrist menu. I wondering if this is an issue on my end or this is a sudden change for all Meta Horizon users. Any help a...

wifi 6e

I purchased a wifi 6e router when the quest pro started to support 6e. I have yet to have a great experience which continues to this day. My headset sees the network just fine, connects to it just fine but will randomly drop the connection and will t...

Headset Freezing before clicking a button in my game?

So 1 week ago I was about to buy something with shiny rocks in gorilla tag and I press the button on the cowboy hat my headset froze it would not boot off if I even took off the headset press the power button hold the power button. So after I did all...

Birb1533 by Expert Protege
  • 263 Views
  • 0 replies
  • 0 kudos

Resolved! How to delete messages on VR

I need to delete old messages off my vr, I don't have a phone or access to my account at the moment. Is there any way to delete messages on the people tab on the quest 2?

dedicated router setup for Air Link

I rent a apartment and use my landlords router. I do not have physical access to this device.I saw this guide on dedicated router setup for Air LinkSo i went and got a wireless router and quest 2 gets internet fine. but its not on the same 192.168.2....

Blind133 by Honored Guest
  • 755 Views
  • 2 replies
  • 0 kudos

I can't log into a second account on my Meta Quest 2

I followed the steps (create an account, open quick settings, accounts, create account, ect) but when I put in the paring code, it asks me for a work email. I didn't know what it meant (and I still don't), so I just typed it the email of the account ...

War Thunder resolution

Hello, I recently acquired a Quest 3 and am currently attempting to configure it for use with War Thunder. The main issue I'm encountering is the resolution, which appears extremely blurry, particularly in the distance (and there's also a lot of flic...

Resolved! mx bikes won't open on my quest2

Hello everyone i got this problem where i just can't open mx bikes on my quest2.When i open it it just opens on my pc screen but not in my vr in my vr it just says steamclientloader and under that loading and it just does not open but it does open on...

seppe486 by Honored Guest
  • 790 Views
  • 8 replies
  • 0 kudos

Can't pair quest 2 after factory reset.

I m trying to add a second account on my quest 2 but i kept saying "something went wrong , try again later" , so i went ahead and factory resetted the quest 2.now when setting up after downloading the updates in the factory reset , it asks me to pair...

Anonymous by Not applicable
  • 1941 Views
  • 8 replies
  • 0 kudos

quest 3 - not saving Beat saber progress in meta app

Hi, could anyome help please? My quest and my scores is not showing in the app meta. Sync is on. I have developer mode, cause modded version 1.28. The previous instalation worked with the higscore showed in the meta app. Then my friend had quest 3 fo...

Headset won’t pair

About two weeks ago I attempted to add an account to my headset. I received an error message that I didn’t have authority to do so,. ( I’m the administrator of the headset). Following suggestions from meta support, I tried to remove the other account...

Marle94 by Honored Guest
  • 279 Views
  • 2 replies
  • 0 kudos

Resolved! Can't enable VR through Workrooms

My Meta Quest pro is on Meta for Business, and I tried giving Workrooms a try through the website but it doesnt look like I can enable folks to join via VR at all or get the desk setup to work through the website.Is this possible if a headset is mana...

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Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

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