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Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 102255 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Guardian setup black screen.

If I setup Oculus and skip guardian setup my Oculus works great. If I setup guardian during or after setup Oculus will not display anything. Just the white light that turns off when you put the unit on. I have a ZOTAC GeForce GTX 1080 Ti AMP I tried ...

Go: 'Oculus update is required' on app start

Many apps are just going into an error saying 'an oculus update is required' (big screen, Netflix, Hulu...)Factory reset / re download doesn't change anything. I don't see any obvious way to update the oculus software.What is the latest system image ...

dbuck by Honored Guest
  • 729 Views
  • 1 replies
  • 0 kudos

I can not get Gunheart to start.

I just bought the game last night, I downloaded it and it would not start. I uninstalled and tried again and the the same issue continues. I was wondering if any one had an answer for this I would really like to start play the game. Also my specs are...

venom2450 by Honored Guest
  • 917 Views
  • 3 replies
  • 0 kudos

Point app up

how do I point apps like hulu or netflix up if I’m laying in bed?

Odd black marks at top of vision in Home

So when I'm standing in my Oculus Home area, I'm getting odd black spots at the top of my vision almost like a visor from a baseball hat or something. If I look up, they stay there and move with my vision. If I look down about 45 degrees, they sudden...

Samsung Gear VR seems zoomed in at all times

Hi, When I first got my Samsung VR last week, it looked amazing. Now everything is zoomed in like 25-30% I reset and uninstalled everything but no luck. I even went to the store Best Buy and tried different headsets and phones, but they all seemed to...

Oculus App Runtime Close Unexpectedly Gear VR

Hi I just got the Gear VR and follow the steps to install all the required apps in my S7 edge SMG935T (android 7.0).- Plug in VR and then unplug- It install several thing and then opened Oculus store- Once there it made 4 updatesWhen it finished the ...

LuisWiki by Honored Guest
  • 1466 Views
  • 1 replies
  • 1 kudos

DK2 Stopped working - Unable to find Sensor bar

So I wake up this morning to a new updated home.... but now my DK2 has stopped working. Home reports it cannot find my sensor bar, yet my hmd is being tracked in full six degrees so its working.... just home thinks it isn't.I'm unable to run any soft...

Anonymous by Not applicable
  • 373 Views
  • 2 replies
  • 0 kudos

Sudden black borders (or bars)

I have not had any problems with my rift. Up until tonight when I decided to put it on. I noticed these black bars in my view suddenly. Loosening the straps did nothing as they still were there. Nor did changing the lens spacing. I have used this for...

Eternity Warriors save file

I setup a replacement PC and I am trying to restore my progress for Eternity Warriors but need help locating the save files.I actually found the save directory. It was way down there in the Oculus software folder.

Avast false negatives?

Just had Avast quarantine OVRRedir.exe and OVRLibraryService.exe claiming they had a IDP.Generic virus, so my Rift doesn't work anymore. Obviously I can just restore them and I'm 95% sure it's just a false negative, but it's still odd. No one else ha...

fish998 by Explorer
  • 393 Views
  • 0 replies
  • 1 kudos

OculusSetup fails

Guys, I've been going back and forth with tech support for a week now and they've stopped responding to me since Sunday.Basically when I run the OculusSetup.exe it fails and roll's back. In the Oculus Setup.log file the offending line is:[Error] [9/7...

gimp3695 by Honored Guest
  • 3213 Views
  • 2 replies
  • 0 kudos

Projecting window in VR turns in a picture after I pin

Hey guys,I'm racing with VR - for my telemetry I use JRT with a explorer page projected in my car. The first 10 minutes it works fins but after that it just changing to a picture.For months it worked perfect and since last week I have problems with i...

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ChrVdp by Honored Guest
  • 1031 Views
  • 8 replies
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video card out of memory

i'm getting this error in windows that seems to be from Oculus home. I'm not playing any games & my card is a titan xp with 12gb of memory?

nrosko by Superstar
  • 329 Views
  • 2 replies
  • 0 kudos

Desktop message to Friends on Home

HIyaSo..havent been on rift for a while. One thing I noticed, often I had to stop and restart, or crashed out (I was some software and drivers behind). It ends up just dropping my party conversation.It would be good if I could text message to a frien...

pjenness by Rising Star
  • 270 Views
  • 0 replies
  • 0 kudos

Aircar issue, Robo recall on beta issue, Medium...

Hi guys,I'm using and older PC AMD Phenom II X4 955 with 8GB RAM, and GF 970 GTX so I know some things may be due to that, but actually things have been running surprisingly smooth. Robot recall was great until I used the new beta interface for Oculu...

Crayox by Honored Guest
  • 202 Views
  • 0 replies
  • 0 kudos

Installation error on set up

I just got my rift today and downloaded the setup software, everything worked fine and downloaded the 5.05 GB file but when it began to install it, it continued to install for about 20 mins so then I closed the program and tried again and it download...

simulcast / wholesale price

Hello We have two questions. 1. We wish to simulcast / wifistream 2D HD video to 20 to 50 Oculus Go VR glasses using one PC, at conferencesis this possible and if so please advise how. If not please let us know what isthe maximum units we can simulca...

Anonymous by Not applicable
  • 253 Views
  • 0 replies
  • 0 kudos

Error Occurred

Every time I try to start Robo Recall I get this error:Sorry, something went wrong. Please try again later. (OVR33658999)If this issue continues, please visit Oculus Support to get help.Pacakge is not ready (1971032)Has anyone seen this before?

Launch VR Oculus app from another VR Oculus app

I'm copying this question from my Stackoverflow: I have 2 apps developed in Unity/C# for VR/Oculus GearI want to launch one from another (both of them aren't in the offical Oculus store yet).I found this guide: Integrate App DeeplinkingIs it the only...

Launch VR Oculus app from another VR Oculus app

I'm copying this question from my Stackoverflow: I have 2 apps developed in Unity/C# for VR/Oculus GearI want to launch one from another (both of them aren't in the offical Oculus store yet).I found this guide: Integrate App DeeplinkingIs it the only...

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Tips and Tricks: Charging your Meta Quest Headset

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