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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus app annoying bugs since update

Since the last couple of updates i have noticed that my Virtual desktop screen on oculus dash now flickers whenever i move it closer with my grip button which it didn't do before. And with this most recent update my oculus home Items aren't loading p...

brand new

am stuck in the guardian to make the square and the lines for the pointers on the controllers are not showing up or they are way out of place the app is stuck in the continue setup in vr to where you put on the headset and 3 times restart and took th...

Video x-out

I've noticed several VR videos I click on "X-out" before loading. I get the message 'Please press here to play this VR video or press the cardboard icon under the video to copy and paste to any cardboard app'. Has anyone gotten this message? If so, p...

Head tracking stuttering/lag

I've been pleasantly surprised by my recently arrived Rift, and believed my first adaptation problems to be because of a lack of VR legs, but somehow I felt there was something wrong. I've been feeling some sort of stuttering/lag when moving my head ...

Walky by Explorer
  • 30977 Views
  • 31 replies
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distorted audio on quest speakers

if i have the volume at full is there's a lot of bass the audio distorts a bit, is this the same for all headsets? or is mine faulty, i know i can use headphones so it's not really that much of a problem but i just want to know if it's my headset

RdealGB by Honored Guest
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Changing your name, NOT your user name

I bought the Quest, turned it on, set it up and created a user name, and was charging it and went to work, my son asked to use it, I said yes (my bad). He got on and then linked it to his facebook account. Now when anyone else gets on, or I try to sh...

My Oculus Rift S controllers bug out on vibration...

One of the main reason I got my PC was because I was HYPED for vr, and one of the games I wanted to play the most was Pavlov VR. After playing Pavlov a bit, and trying out different things, I have found that there is an issue, which I only truly noti...

Reks_Json by Honored Guest
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  • 1 replies
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OVRService_x64.exe cannot start, missing dbghelp.dll

On a Windows 7 with SP1, all patches and updates, Visual Studio installed, Dell PC 12GB 64-bit Intel i5-2400CPU, installed runtime and developer tools, demos, etc. things run fine. After reboot, a popup states "OVRService_x64.exe cannot start, missin...

Multiple Monitors and Oculus Rift

I was wondering if anyone knew of any work around to the display issues when you have a multiple monitor setup when using the Oculus Rift, I hate the hassle of having to unplugg everything and reboot whenever I want to use it each time?

Guardian grid moves with me

So after I powered up today after updating the firmware I'm 10 feet tall and my guardian grid moves with me, even in guardian setup. This, obviously, is pretty dangerous.Any ideas?

Arcto10 by Honored Guest
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Refund

So I bought swords of gargantua and I played it for 30 minutes and I wanted a refund then 3 days later it said it couldn’t refund even though I bought I three days ago and played for less than 2 hours so why was I not approved for a refund.

Oculus link unplayably laggy through thunderbolt 3

Hi all,I recently received my Oculus linkcable and have encountered an unplayable amount of lag using it. I own an Aero15 X9 which, to my understanding, has two thunderbolt 3 ports. It has an rtx2070 maxq and intel core i7 8750H.At first I tried runn...

Strange Fish-Eye Lens Effect In-Game

So, recently I bought Pistol Whip from the Oculus Store, but after a few minutes in-game a very strange glitch occurred where my FOV appeared to drop and my vision was distorted, as if I was looking through a fish-eye lens, making the game unplayable...

Anonymous by Not applicable
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rift s setup says USB 3.0 port is in USB 2.0 mode

When i plug in the USB from the rift s into my USB 3.0 port it comes up with a red cross, and says my USB 3.0 port is either not USB 3.0 (it is) or it's in USB 2.0 mode, does anyone know how to put it back to 3.0 mode?

karachter by Honored Guest
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Has Anyone Else Had Issues with their Go Black-Screening?

I'm on my 2nd Oculus Go now, and this one's doing it right out of the box. I just need to know... has anyone else experienced this? My Oculus Go, after updating, only shows a black screen that I cannot navigate away from. After a few seconds, the hea...

Oculus Rift S will not connect to my pc

I am currently stuck at that screen. Everything is plugged in where it should be. I have done literally anything I could find. I have already spent 4 hours trying to get this thing to work. I have tried restarting, unplugging and replugging, updating...

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Chat notifications not showing up at all in headset?

So that my girlfriend doesn't give me a heart attack when I'm gaming, we tried setting up the Oculus app on her phone so that she could message me in-game. Unfortunately I don't see anything in the headset; no notification popup, nothing in the Dash,...

bitzie by Expert Protege
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Oculus and Supporting Apps Disk Space

I just purchased a Rift S. I'm running on a high end Alienware laptop that has a decent size SSD and a huge conventional drive. During the setup, I edited the location for store and purchases to be directed to my  conventional drive. But after insta...

Dadawada by Honored Guest
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Linking Facebook Account Doesn't Work

My Oculus Rift profile shows that my facebook account is linked, but when I try to use any of the social chat party features I'm still instructed to 'remove headset and login with facebook'. However after I login using facebook on my desktop I just g...

(Rift S) Bad vr performance but good PC

Hi everyone!Title says it all. I'm having a good PC( specs: I7 8700K @Stock speed, NVIDIA GeForce RTX 2080, 32 GB RAM(3200mhz) ) but my rift s is still stuttering almost very often in games.Edit: I now also noticed black bars on the side of my view i...

Uh...I need help.

I own a quest and surface pro 4. In my seemingly infinite struggle to set up Oculus Link, I restarted my computer as told, but it still does this. Any solution?

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Oculus Quest Facebook trying to link wrong account

I recently got an Oculus Quest and am attempting to link my Facebook now that my wife got one as well. Unfortunately, I am not able to enter the details of my account, and it just tries to login with my daughters Facebook prepopulated. I clicked thro...

Herah by Honored Guest
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  • 1 replies
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Oculus Rift S, audio cut out after visual glitch

I've got my Rift for a few months now and it worked flawlessly until a few weeks ago. After a random amount of time my Rift S would glitch for a second and then the audio cuts out completely even for anything else on Windows. Only after I restart the...

Latonex by Not applicable
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Rift S Sound Device Issue

Everytime when i play my Sound Device (Rift S) disconnects (I get a quick Freeze and then i cant hear nothing). I have to deactivate and active all Sound Devices and then it works, but when im Ingame after a couple of minutes it happenns again. I kno...

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