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Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers
We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...
Resolved! (Not Resolved) Known Issue - Quest PCVR streaming micro lags and stutter esp. when moving head
Hi team, I'm getting micro lags and stutter in Airlink on my Quest 3 (EU/UK), esp. when moving my head. In the Oculus debug overlay this causes brief spikes in transmit/decode, fps drops and visible stuttering. The issue is not present on my Quest Pr...
Trouble With Facebook/Instagram Accounts?
Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...
New User Posting Info
Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...
Still waiting for my refund now for a month
Can someone please escalate my problem to the highest level? At the end of June I placed an order for an Oculus Quest direct from Oculus, It had arrived at my local yodel delivery dept on the 2nd July with a delivery date of the 3rd (all good so far)...
Oculus Phantom Touch Remover - fix those multiple right touch controllers
This may be a temporary tool, assuming Oculus fix the issue. But in the mean time...Do you have multiple right touch controllers appearing in the device list that can't be removed using the remove option?These fake controllers are caused by faulty en...
Facebook streaming doesn't work.
I always get an error when attempting to stream to Facebook from the Oculus menu.Has anyone else had this issue?
Please advise: Should I RMA/exchange again?
My previous unit had the "green milky way" display problem, that is, one half of the display had a large greenish fog/band in the lower half of the display. (Among black backgrounds, most evident in the "adjust your lenses" screen)I now got a brand-n...
Enable OLED true black on Rift
My rift suffers from Green Mura Syndrome, when Spud is enabled. Whether it's on or off I cannot get true black, which I feel I had at one point.I don't care about black smear/ghosting, this wasn't an issue for me before, or if it was I didn't notice ...
Paid for rift but not sending out due to them unable to authorise payment
i have paid for this rift a and sensor but they not shipping it out because it says unable to authorise payment, what do I do?
Way too many devices listed under Rift S
Hi I have a Rift S and in the devices section there are a bunch of non existing Right Touches listed. Yes I have tried removing them but that doesn't work. This is a big deal since I have been seriously lagging in all my games when I have a really go...
NEW OCULUS UPDATES BREAKS SOFTWARE!
Since newest Update many people have problem starting the software with an "Can't reach oculus service" Error. No fix yet. No support answer yet?!
[SOLVED] Oculus Setup Keeps failing
Hello sorry i keep getting this error:[Error] [07/04/2018 14:38:42] Uncaught exception!System.IO.FileNotFoundException: The system cannot find the file specified. (Exception from HRESULT: 0x80070002) at IWshRuntimeLibrary.IWshShortcut.Save() at Dawn....
Oculus Rift S DisplayPort Failure to connect
So I purchased HDMI to DisplayPort. Tried to connect it. It connects. After I press continue it disconnects. I reset everything and still no connection. I returned that, then purchased MULTIPLE (Around 12) USB-C -DisplayPort Cables. Does not recogniz...
Black screen in headset - White led
Hi,Since yesterday, my Oculus Rift stopped working. The headset is black, no image. The tracking still works and the device is recognized in the Oculus App.I have a Nvidia GTX 970 in SLI and it never caused troubles before.I disabled the power manage...
Oculus orange led, no video, with sound
Hello, I just bought an occulus for my wife but after many attempts it doesn't workif someone can help us, i will be really gratefullhere what i did - updated graphic driver - change global graphic setting intel to geforce gtx 1050and the log & my la...
Black screen with a white or orange light on an HP Omen.
I wish the Oculus would work on the HP Omen I just got. The app shows everything is "OK", everything connected, controllers on "Standby" ready to go. But nothing ever comes onto the screen.
HP Omen 15-ce008nw and Oculus
Product Name: HP Omen 15-ce008nwOperating System: Microsoft Windows 10 (64-bit)I have a laptop HP Omen 15-ce008nw (i5-7300HQ, GTX 1050, 8GB RAM). When I try to setup Oculus Rift, everything goes well until I need to use goggles to proceed. Goggles di...
Oculus Quest Controller issue. Have had no luck finding someone with same issue. Owned for 3 days
Hello everyone. I have had my quest for 3 days and was loving it. Then suddenly the right controller starting having a weird issue out of the blue. Suddenly in menus for example, the tracking light is always white and only turns blue for a second whe...
Oculus Rift S keeps going black.
I received an Oculus Rift S today and I've been having problems setting it up. I can get through set up fine. I put on the headset and start trying to set up the guardian area, after about usually 30 seconds, the headset goes to static and then black...
Oculus Software keeps crashing
When I launch up the software and wear the vr, the oculus starts crashing and re-launches. Is there anyone know how to fix it?
After allowing Oculus to update it no longer starts!
I tried to start it manually but there was some information about problem with oculus not connecting and oculus app suggested that i run the repair.I did and now I no longer even have Oculus installed?Tried to download installer and reinstall but get...
Rift S - not detected
Hello, since yesterday my oculus rift (which is only 4 days old) isn't being detected.Even though just before that I played a couple of hours of Beat Saber, Poker, Pavlov and Onward without any problems.Last night, the program told me that the USB 3....
How to set up a new oculus go set in the personal profile/account
Hi I already bought two new sets and I want them to be shown in the list of "my oculus go". How to integrate them into the system? I can't find a link where this could be filled in... Best, Stefan
Cant install oculus software error
Hello ive had problems installing the oculus software ive been trying for 5+ hours and ive tried all i could see online here is my log for my latest attempt any help with be awesome https://gist.github.com/mrmoneypants/81dee6ee69916c040425ddd39a7eacf...
OVR not initializing
I am trying to upgrade a Unity plugin from 2017.2 to 2019.1.5. The Unity plugin has a backend API that uses the SDK and has it included as external dependencies. When upgrading my Unity version it forced me to upgrade the version of the OVR plugin us...
Controls jigling and screen glued to face - video
So I recently have 2 problems with mine Rift S. I can make an essay what is workign and what not but I decided to make video instead. It shows all different behaviors that depends on USB I use. In 1st case its constant controlls and screen lag. In 2n...
Can you use Oculus store credit and pay the rest with a credit card for the Oculus Quest?
I have a $5 oculus store credit from being new to Oculus and buying an Oculus Quest. I want to buy Virtual Desktop but it won’t let me add the store credit and pay the rest from a credit card. I appreciate if someone could help me because I’m really ...
Oculus rift s shipment to italy
Hi guys I ordered my oculus rift s last friday(26th) they took my money and send me a mail where they say that my order has been processed and it's preparing for shipping, it's the 29th and still no confirmation for the shipment or anything,it is nor...
Please fix the Gear VR controller ASAP
This is a recurent problem with the gear VR controller, it disconnect when not used for 5min (ie watching a movie) and won't reconnect. There are tons of comments on the web about this problem, like this: https://www.youtube.com/watch?v=ZAVSr88ohgQNo...
Rock Band VR not starting: OVR25027186 error and/or McAfee quarantined RBVR.exe file.
Hello all: Wanted to get this out to everyone as I didn't see it on any forums anywhere:When I first bought, installed, and attempted to run Rock Band VR, I just got a pop-up in my Rift headset of: An unexpected error occurred. Please try again later...
5k video from hard drive lags.
Hello everyone. I'm having difficulty watching 5k videos form hard drive (5400x2700-60fps). In all players. In Rift and in desktop. It freezes, spikes, the image lags behind the sound. 4k videos plays good. 5k videos form youtube plays good too. I re...
screen tilts right when looking up tilts left when looking down
So i recently had the issue with losing sound in the left ear which oculus were good enough to replace my unit with a refurbish model but since the new headset has arrived i havent been able to use it due to the fault described on the title. Ive used...
Oculus app stuck on "checking the status of your Oculus App"
Hi all,Oculus Rift (not S) was working fine last night, turn it on this morning and when I try to open the Oculus App I just get the attached screenshot and it stays there forever. Any ideas? I had this happen once before and the only option was comp...
