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Forum Posts

Remediation Steps for users blocked in v76 with Wi-Fi 7 Routers

We are aware of an issue affecting some users with Wi-Fi 7 routers/Access Points after the recent software release. Our team is working diligently to resolve this problem, and an updated software release with a fix will be available shortly. In the m...

Trouble With Facebook/Instagram Accounts?

Hi Meta Community,If you're reading this it means you're facing some issues with your Facebook or Instagram account. We know how important it is to ensure you're able to regain access to your Facebook and Instagram accounts. MetaQuestSupport, Moderat...

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Hmd disconnected playing Vader Immortal

I have a few issues with my Rift. Since the last 2 updates from Oculus, I have several things on my pc disconnecting randomly. First it was a sensor, it would disconnect and reconnect at random, then after switching a few cables around to fix it, I h...

Vader2019 by Honored Guest
  • 322 Views
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Oculus rift cv1 sensor placement issue

I moved my place around a couple weeks ago. After doing so i tried redoing the setup process and when it asks me to go into the center of my play area with a touch controller to setup the sensors, which are located left and right of my 3 monitor setu...

Oculus Client Program keeps loading

I generally don't keep the Oculus client program open, as it revs up my video card unnecessarily. However lately the client program just keeps loading even when I have my Rift off to the side, just sitting. I don't want the client program to keep loa...

Stuck on Install Oculus Software screen

I'm stuck on the installation screen. I've tried deleting anything oculus related in c:\, turning off windows defender or antiviruses, restarting, and reinstalling multiple times. Attached are the log files. Can someone help me?

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So we apparently have two common issues with the Rift S

Is the launch batches just bad? Many people are experiencing white flashes intermittent on their headsets, me included. they occur not often. But at least every few hours you may get a couple. They dont last long but a split second. Still something t...

Arock387 by Heroic Explorer
  • 1900 Views
  • 10 replies
  • 1 kudos

Oculus Quest 64gb help!

I've had them for an hour ... I've noticed that I put them to charge and the minutes turn off the orange light, are they broken?

DIOXNET by Honored Guest
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Oculus app repair will not complete

I've been having trouble with my rift recently, so I decided to uninstall Oculus and reinstall it. After waiting hours and hours for it to install, the installation always gets stuck at 99% complete. I restarted the installation 4 more times and it d...

Unable to Change ASW settings

I have been trying to turn off ASW while in DCS World and have been unable to do so. Tried key commands without success. Opened Oculus Debugging Tool and set ASW to off. Started Oculus, then DCS and tested to see if frame rate locked. Frame rate 40. ...

R0cky49 by Explorer
  • 669 Views
  • 2 replies
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Ipd adjustment issues

The ipd slider is completely useless it does nothing. The edge of the left eye is blurred and it stays the same even with those adjustments. Iv tried pulling the lenses closer and further away and nothing. I know this is a software issue my ipd is 6....

Oculus Rift Beta Blue Screen

Hi,I want to use the beta version of the software due to my streaming and needing to see chat in game word.However every time (after I re install software) I click to go on beta and then try open up oculus home. My pc blue screens with what appears t...

Enzoo96 by Honored Guest
  • 409 Views
  • 1 replies
  • 0 kudos

Can't stream from Quest to Phone

So I got my Quest yesterday. Loaded app on (Galaxy 7) phone, paired with headset, set WiFi, updated, loaded games, etc. without any issues.Tried streaming to my phone. Headset shows up in selection, pick phone, hit button. Authorization shows up in h...

fnbauer by Honored Guest
  • 298 Views
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Can't get the app to work!

I have been using my oculus rift for over a year now and the app and everything has worked great. Then one day it just said it need to be repaired then everything broke. So I tried reinstalling it like Oculus said to do, I did everything they said an...

Oculus Rift Software not installing

My software is not installing. It's just staying at almost done. (Picture of loading bar: https://imgur.com/a/WcrV4d8) I contacted Oculus support but it didn't help much. This is what they said "Hi,Thanks for contacting Oculus Support. I understand y...

Anonymous by Not applicable
  • 495 Views
  • 2 replies
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Your headset displayport isn't plugged in

My new Rift S keeps getting a black screen while using it and this is the error that comes up every time. I checked device manager and under Camera > Rift S it said "This device cannot start (Code 10)". If I restart the software I can get it to come ...

Out of Stock ?

Hey guys I purchased a rift s on wednesday 4th and it said *will be* Shipped by the 5th (yesterday) its the end of play on the 6th and still no email updates, tracking etc.Is there any news of stock shortages etc?... if you go to the oculus store and...

HELPPP PROBLEM WITH SETUP

I've tried multiple methods to get the rift s Software to work but I keeps coming up with the restart error.Here is where the problem is on the log[Debug] [6/20/2019 7:10:12 AM] Uninstall 'Dawn.Setup.CreateOculusDirectoriesStep' succeeded.[Debug] [6/...

corkulus by Not applicable
  • 493 Views
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“Unable to add payment method”

I’m using the oculus app in my phone and I’m trying to add a debit card, but I keep getting this message. Yes, all my info is correct. I restarted the app, restarted my phone, tried disconnecting from my WiFi, I tried everything. It’s getting to the ...

Issues with updating to the newest version.

So an update came out, and basically bricked the entire software for me. Attempted a repair, restart and full uninstall and install. I'm out of ideas. Does someone know how to fix this stuff?

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