Get Help
Need a hand or looking to help others? Find answers and ask questions about your headset, accessories, and apps.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 99639 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Buy used - Oculus Rift

Hi, I don't know if in there the place for this doubt, so if not, sorry!Anyone know, if I buy an Oculus Rift someone, the software and games coming together? for example, my Idea is to use Oculus principal with Quill and Medium, but if the old owner ...

Oculus rift

When opening the oculus program on my dell pc for my oculus rift, a red error box popped up saying "Oculus has encountered an error. Please restart your computer or contact Oculus support" and i did both things with no luck. so if anyones had this pr...

Trole99 by Not applicable
  • 839 Views
  • 4 replies
  • 0 kudos

Cant install any Games

Hi, if i try to install a game, alwayes an error occur, Missing default location (1971039), i made a location at Path C:\default and it created 3 folders. downloads, manifests and software. but the error still occurs. I dont know what to do, i tried ...

RIFT PROGRAMS WONT LOAD

THEY ALL CRASH!!!!!!!!!!!!!!! installing unistalling fixing everything they just crash. My fucking oculus rift is a god damn brick!!!!!!!!!! I cant do anything with it. The patch doesnt work. Uninstalling it doesnt work! NOTHING WORKS IT ALL JUST CRA...

MaliceAxe by Honored Guest
  • 284 Views
  • 1 replies
  • 0 kudos

Blue wide line in right display

I was using Oculus rift for a week, and today when I put it on, I noticed this strange wide transparent horizontal line in the right display. Each day I put my oculus in the same spot where no sunlightlight can access my lenses. Also it happened over...

4nrbpwjtd5e0.jpg 0m17t4efcmuc.jpg

970M on Vr

If i have a laptop with 16GB of ram and i7-6820 and everything that exceeds the requirements but my laptop is a 970m will it work with vr if so how well

Skyturtle by Honored Guest
  • 862 Views
  • 5 replies
  • 0 kudos

Rift keeps disconnecting in middle of game play.

I had this problem when I first set up my rift 2 weeks ago and after half an hour it mysteriously worked itself out. Now it's happening again and for 2 hours I couldn't figure out how to get it to work trying every USB port available. I left it and c...

bimbap by Honored Guest
  • 553 Views
  • 1 replies
  • 0 kudos

hands flying into oblivion ( tracking issues)

from time to time i get tracking issues i only got two sensor following guidelines as best as i can with my room. in games where tracking means everything Like onwardtracking goes bonkers. my hand freeze in a place they fly into oblivion and they go ...

Anonymous by Not applicable
  • 461 Views
  • 3 replies
  • 0 kudos

Oculus Setup won't install (stops at 1.21 gb)

I'm currently trying to install the Oculus setup software. Once the download reaches exactly 1.21GB, the download stops and I am greeted with an error message: "Check Connection".In the OculusSetup.log file, the last line is always: "Error validating...

Xagy by Explorer
  • 4816 Views
  • 30 replies
  • 2 kudos

Google Earth VR gives black screen

Google Earth shows me the menus, searches and tutorial, but when I try and use it the world is black with cursors and controllers visible. Can I uninstall/reinstall? Was working fine for months.

TomKo44 by Honored Guest
  • 553 Views
  • 1 replies
  • 0 kudos

Problem with 360 Photo fix

The Reason Personal 360 Photos are not showing up is because they were saved as a JPEG file instead of a JPG File. Also if you have both file with the same title it still will not show up until you delete the JPEG file.

tws7 by Not applicable
  • 286 Views
  • 0 replies
  • 0 kudos

Rift doesn't recognize HDMI connection

Was using rift this morning. Went out for lunch, came back and rift wouldn't initiate in game. Reinstalled game and rift to find rift saying I'm not plugged into HDMI. Physical connection is fine. Device manager says no problem unless I don't know wh...

Anonymous by Not applicable
  • 327 Views
  • 2 replies
  • 0 kudos

Oculus Rift Headset hdmi won't connect.

My laptop has 1 hdmi port which the oculus fits into just fine, but I think the problem is that the hdmi is connected to something other than the graphics card. Right now my Rift headset is acting like a TV...a display thats plugged into my laptop. A...

Leetal_C by Honored Guest
  • 495 Views
  • 1 replies
  • 0 kudos

What's New Update

I would sure be nice to know what may have been updated, patched, fixed etc instead of left blind and in the darksome transparency would be nice, I'd also welcome some communication...

85hl02cq3pjq.png

SteamVR not working anymore with Oculus Games?

Hi, I have a Samsung Odyssey HMD and the last month or so been enjoying playing ECHO Arena, using SteamVR and Oculus setup files. I don't own an Oculus Rift, only Odyssey Mix Reality Headset. Been playing ECHO Arena for weeks, testing and all good. H...

8ip79auivuiq.jpg
cgisoul by Honored Guest
  • 621 Views
  • 1 replies
  • 0 kudos

Second time I have the start error.

For some reason today my oculus does not start. I had already repaired the oculus home with the update that was released when the general error occurred. But today I have an error and it is not that it is updating. I have downloaded the repairable ex...

rbv4d0hpc103.jpg
Doomep by Not applicable
  • 198 Views
  • 0 replies
  • 0 kudos

Windows 7 oculus setup has stopped working

There is no fix I can follow to get this fucking brick working again. I watch movies on my rift and thats it and I guess its been toooo long since I last used it becuase theres some programming failure that has bricked my insanely expensive movie scr...

aotcc3m0m643.png
MaliceAxe by Honored Guest
  • 287 Views
  • 1 replies
  • 0 kudos

USB repeaters in daisy chain?

Hey, I was wondering if it were possible to daisy chain USB repeater wires (these exactly: http://www.microcenter.com/product/385145/USB_31_(Gen_1_Type-A)_Male_to_USB_31_(Gen_1_Type-A)_Female_Cable_16_ft_-_Black) without any ill effect. Would this wo...

Anonymous by Not applicable
  • 1458 Views
  • 5 replies
  • 0 kudos

No Desktop in Desktop Mode

I just installed Oculus on my new 1080ti "super" computer.  But when I go to desktop mode all I get is the windows background, i.e. no icons, folders, etc. It's almost like it just hangs. It seems like this was a problem for others but I can't find ...

Need a hand?

The community can help! For Meta Quest products, search for similar issues or create a new thread and the community will jump in soon. See our new thread posting tips for Getting Help from the Meta Quest Community.

If you need to speak with an agent directly, please contact our support team here.

Having trouble with a Facebook or Instagram account? The best place to go for help with those accounts is the Facebook Help Center or the Instagram Help Center. Our team isn't able to assist with those account troubles.

Check out some popular posts here:

Tips and Tricks: Charging your Meta Quest Headset

Tips and Tricks: Help with Pairing your Meta Quest

Labels