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Forum Posts

Known Issue: Closing Steam VR crashes Dash

Hi everyone! We're seeing a small group of Steam VR users finding that Dash is crashing on headset and that their PC is becoming unresponsive once they quit the app. The team is working on identifying and fixing the root cause of this issue, and righ...

Known Issue - V65 - V67 USB-C Debris/Water Warning

Not a solution - Marking for visibility Known Issue Hello everyone! I have observed that a significant number of users are still encountering the USB-Debris error even after the V64 fix was distributed to everyone. Consequently, I have taken the init...

LaserDisk by Retired Support
  • 101983 Views
  • 111 replies
  • 9 kudos

New User Posting Info

Being a newb in-game and in anything can be tough. Here is a run down of how our tiny forum elves (and moderators) can help get you from an unknown newb to forum all-star. Posting links to external sites, certain keywords, or posting logs outside of ...

Oculus home update pending for over a week

about a week or so ago i noticed in the update tab there's an Oculus home update pending but the down arrow that makes it download now is not clickable so its been there pending ever since and every time the app opens it gives a warning that there's ...

wanyfer by Explorer
  • 731 Views
  • 2 replies
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Touch controllers wont appear

Next one to solve.New computer and have not played around with my Rift for several month now. Seems like my touch controllers wont recognize.New battery but still no luck  Sick and tired of this crap.

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Apexi_ by Honored Guest
  • 303 Views
  • 1 replies
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Touch controllers stop working correctly after some time

Hello!I have set up the rift with two sensors connected to the Inateck-card (with windows drivers) and the HMD connected to the onboard ASMedia-USB3-controller.Basically this seems to work quite well, no warnings in the settings of the Oculus home so...

Purzel_P by Honored Guest
  • 730 Views
  • 4 replies
  • 0 kudos

Rift HMD usb error

Hi. New CV1 Rifter here from long time on DK2. I've my setup on the inateck 4 ports recommended card but sometimes Oculus don't recognize the HMD's USB port correctly: https://imgur.com/a/r9lFXWhen this happens the Rift don't work, the proximity led ...

tanoccb by Honored Guest
  • 665 Views
  • 1 replies
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Question about return shipping

I just printed out the return label to ship my headset to Oculus, should I put the label on the box i'm using or should I just take it to the post office and let them do it?

digital noise on black area

This is my second oculus rift headset wich I bought on november and almost never used since my First oculus ( bought in July), suddenly started having audio sounds problems ( got a refund cause they couldn't make an exchange. it was a cv1 without tou...

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VR2018FR by Expert Protege
  • 2806 Views
  • 18 replies
  • 0 kudos

Monitor flickers when running Google apps and headset is off

Hey Oculus support -I'm seeing this issue where I run Tilt Brush or Blocks on Oculus Rift through Oculus Home and I see a bunch of flickering on the monitor, that does not occur inside the headset however. I'm not sure what's causing this - its been ...

Is there a way to check that ATW is active

Using my brother's Rift, I see missed frames when I turn my head. Like, it looks like the rotation of the headset is skipping back to a previous direction for 1 frame, once every few seconds in a game like Brass Tactics: Arena.I thought Asynchronous ...

Quaambo by Honored Guest
  • 605 Views
  • 3 replies
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Rift not being detected (solved)

I have put in a ticket on this but thought I would ask here as well. My Rift is not being detected. I have unplugged and plugged it back in. Rebooted my computer as well. Still no Rift being detected.If anyone knows anything else I can try please let...

Webvr problems

Heya, so webvr apps in firefox seem to track my headset just fine but nothing loads into my headset when I hit the vr button. I can see my touch controllers move when I move them and I can see the things move as I put my headset on. But nothing shows...

Bombg by Honored Guest
  • 471 Views
  • 2 replies
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About commerciale license

HEY guys ! Can anyone tell me if the business license would allow me to access to the oculus home and library for vr arcade ? The commerciale license says that you can't use apps on the oculus store, so if you can"t use any software with oculus home ...

VR2018FR by Expert Protege
  • 224 Views
  • 0 replies
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[Update!] Oculus support is not..

treating a new user, My wife, like they should be. She purchased a Rift-Touch Bundle from Best Buy during the Celebration (I encouraged her to, given Skyrim was coming out and there was the possibility of some titles in the future she would be intere...

Thinking of buying a rift?? Buyer beware!

Read the “limited warranty” and know that the support is terrible. You will never speak to a live person. You have to email for support and you can expect an answer in 24 hours. I’ve been troubleshooting with them for a week. Doing everything they te...

Multi-GPU luid MisMatch?

Hello all, I would really appreciate someone helping me with this... I am trying to start Oculus video but it won't let me... I keep getting this error in the title, with a description saying this application requires you to plug oculus into the prim...

A7xMad by Explorer
  • 2221 Views
  • 8 replies
  • 0 kudos

Right Ear piece no sound

Ok i brought mine second hand and the guy only had it for a few weeks before he sold it local lad, after 2 months the right ear piece stopped sound but i noticed when i wiggle it some sound but low i have been told it is the coaxial lead inside and m...

Skidpants by Honored Guest
  • 742 Views
  • 6 replies
  • 0 kudos

Sensor problems

I get sensor warnings (sometimes one sometimes both). To fix it I unplug them and replug them back in and/or reboot and/or turn off the computer then turn it back on.most of the time it works. Inside it feels like I'm just jumping back and forth. Or ...

DTH by Heroic Explorer
  • 185 Views
  • 0 replies
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Dash is not available in new core 2 home

None of the windows and dash control strip are available when pressing the Oculus button on the right Touch controller. Pressing the button does change mode from long range selector to a short range selector that would allow selecting items in the wi...

jrisum by Honored Guest
  • 443 Views
  • 3 replies
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Nothing at all works

Yesterday I was playing Fallout 4 VR, Today nothing will turn on, the sensors, the headset, the controllers, nothing. Everything has been plugged in, I've tried to update the drivers but they are up to date, recharged batteries and nothing has the li...

Loose wire in my headset and bent hdmi connector pins

My headset has a loose wire or connection inside of it. 5 minutes after using the rift and setting it up, I took it off to look at the store then I was confronted with a Headset not connected message...I disconnected and reconnected the hdmi and usb ...

Just got oculus and dont have 2 hdmi's

I just bought the oculus headset, and my gtx 1070 only has 1 HDMI port. Unfortunately that port is being used by my main monitor which only uses HDMI. When trying to complete the oculus setup it tells me to connect the headset to the graphics card wh...

Anonymous by Not applicable
  • 2065 Views
  • 2 replies
  • 0 kudos

Oculus support is.........

Oculus support is fantastic. Only had the oculus 3 month and had a problem with the right touch controller trigger and vibration issue. The trigger didn't feel like it was hitting the rubber and felt a lot different to the left. The vibration was a l...

Did they ever address the crippling right hand tracking issues?

So like many (all?) of us here, I've had the occasional issues with the right hand tracking, with wild jittering and drifting. On the whole it's been manageable, but it literally went from working to fully unusable and no amount of driver reinstallat...

KaizoMK by Honored Guest
  • 349 Views
  • 2 replies
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Defense Grid 2 won't start

I decided to try Defense Grid 2 to see if it worth buying even if I already have the normal game but no luck the game won't start.It says "game data files are corrupt. please reinstall."I tried to install it 3 times and it always indicate 3 gigas and...

"Oculus has encountered an error", what happened to my oculus?

I dont know why my oculus dk2 is not working. After the automatic update of windows, the oculus indicates an error. "oculus has encountered an error". I tried the patch updates in the oculus support, still no use. The positional tracker is being read...

Anonymous by Not applicable
  • 599 Views
  • 2 replies
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Xbox One to Oculus Rift won't install

I have the app installed in my library but when I run it, in the Rift headset it just says 'Installing 0%' and Windows Store is sat (not) downloading an item called:'Xbox One Streaming to Oculus Rift'.Help?

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